Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 5,894 reviews across 9 portals
:
No Public Name
Friends
60-69 years
Reviewed: 3 years ago (31/07/2023)
Date of experience: 07/2023

Bonne situation en ville, charme d’une autre époque, facilité de parking (+ réduction en tant que client de l’hôtel).
Satisfaction selon aspirations pour un séjour en ville.

Bonjour,

Nous vous remercions pour votre commentaire, ils nous permettent de faire progresser la qualité de nos services.

Nous sommes ravis que vous ayez apprécié votre séjour dans notre établissement.

Toute l'équipe du Grand Hotel sera ravie de vous accueillir de nouveau dans notre établissement lors de votre prochain séjour dans la ville de Tours.

Bien cordialement.

Mathias
Réception
By Glyn
Business
50-59 years
Reviewed: 3 years ago (30/07/2023)
Date of experience: 07/2023

Appaling, would never return

No Public Name
Couple
60-69 years
Reviewed: 3 years ago (29/07/2023)
Date of experience: 07/2023

Muito satisfatória pela localização e pequeno almoço

Olá,

Gostaríamos de agradecer os seus comentários, que nos ajudam a melhorar a qualidade dos nossos serviços.

Estamos muito satisfeitos por ter gostado da sua estadia no nosso hotel.

Toda a equipa do Grand Hotel terá todo o prazer em recebê-lo novamente no nosso estabelecimento durante a sua próxima estadia em Tours.

Com os melhores cumprimentos

Mathias
Receção
No Public Name
Couple
20-29 years
Reviewed: 3 years ago (23/07/2023)
Date of experience: 07/2023

Friendly staff and nice room.

Hello,

We are delighted that you enjoyed your stay in our establishment.

We would like to thank you for your comments, which help us to improve the quality of our services.

The entire Grand Hotel team will be delighted to welcome you back to our establishment during your next stay in Tours.

Yours sincerely

Mathias
Reception
By Gonzalo
Business
40-49 years
Reviewed: 3 years ago (13/07/2023)
Date of experience: 07/2023

I was expecting a 4 star hotel and it seemed like a 3 start hotel for me, which was a dissapointment. Room size and bathroom was great, but the rest needs to be updated.

Hello,

We are delighted that you enjoyed your stay in our establishment.

We would like to thank you for your comments, which help us to improve the quality of our services.

All our rooms are different, dating from the 30's, we regularly carry out work in order to modernise and improve our rooms without altering our historic building. We are sorry that you were disappointed by your room.

The entire Grand Hotel team would be delighted to welcome you back to our establishment during your next stay in Tours.

Yours sincerely

Mathias
Reception
By Barbier
Alone
50-59 years
Reviewed: 3 years ago (07/07/2023)
Date of experience: 07/2023

10 sur 10
Très bon hôtel tout est parfait

Bonjour,

Nous sommes ravis que vous ayez apprécié votre séjour dans notre établissement.

Nous vous remercions pour votre commentaire, ils nous permettent de progresser da la qualité de nos services.

Toute l’équipe du Grand Hotel sera ravie de vous accueillir de nouveau dans notre établissement lors de votre prochain séjour dans la ville de Tours.

Bien cordialement.

Mathias
Réception
By Manuel
Couple
60-69 years
Reviewed: 3 years ago (05/07/2023)
Date of experience: 07/2023

Placentera. Volvería a hospedarme nuevamente.

Salve,

Siamo lieti che abbia apprezzato il suo soggiorno nella nostra struttura.

Desideriamo ringraziarla per i suoi commenti, che ci aiutano a migliorare la qualità dei nostri servizi.

L'intero team del Grand Hotel sarà lieto di accoglierla nuovamente nella nostra struttura in occasione del suo prossimo soggiorno a Tours.

Cordiali saluti

Abel
La reception
No Public Name
Family
50-59 years
Reviewed: 3 years ago (29/06/2023)
Date of experience: 06/2023

The slightly dated decor adds to the charm of this lovely old hotel. Relax and enjoy.

Hello,

We are delighted that you enjoyed your stay in our establishment.

We would like to thank you for your comments, which help us to improve the quality of our services.

The entire Grand Hotel team will be delighted to welcome you back to our establishment during your next stay in Tours.

Yours sincerely

Abel
Reception
By Karin
Group
50-59 years
Reviewed: 3 years ago (27/06/2023)
Date of experience: 06/2023

Für mich war das Hotel ein idealer Start- und Endpunkt meiner Radreise an der Loire

Guten Tag,

Wir freuen uns, dass Sie Ihren Aufenthalt in unserer Einrichtung genossen haben.

Wir danken Ihnen für Ihre Kommentare, die uns helfen, die Qualität unserer Dienstleistungen zu verbessern.

Das Team des Grand Hotel würde sich freuen, Sie bei Ihrem nächsten Aufenthalt in der Stadt Tours wieder in unserem Haus begrüßen zu dürfen.

Mit freundlichen Grüßen.

ABEL
REZEPTION
By Amisse Sébastien
Couple
30-39 years
Reviewed: 3 years ago (12/06/2023)
Date of experience: 06/2023

Réception au top, chambre très spacieuse, calme

Bonjour,

Nous sommes ravis que vous ayez apprécié votre séjour dans notre établissement.

Nous vous remercions pour votre commentaire, ils nous permettent de progresser da la qualité de nos services.

Toute l’équipe du Grand Hotel sera ravie de vous accueillir de nouveau dans notre établissement lors de votre prochain séjour dans la ville de Tours.

Bien cordialement.

Abel
Réception
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