Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
80%

"Satisfied"

Based on 5,818 reviews across 9 portals
:
By Tais Santos
Couple
30-39 years
Reviewed: 7 years ago (13/09/2019)
Date of experience: 09/2019

Minha experiência foi péssima. Chegamos e vimos que a foto do hotel não corresponde em nada com a realidade. Pagamos e ao subir no quarto, corredores sujos, carpetes manchados e bem mal cheiroso.

By Ccxcxcc
Business
30-39 years
Reviewed: 7 years ago (11/09/2019)
Date of experience: 09/2019

Séjour satisfaisant mais prestations pas à la hauteur d'un 4 étoiles . Le ration qualité prix en est affaibli

Cher Mme Quindos,
Nous vous remercions d’avoir pris le temps de partager votre avis.
Nous sommes ravis de lire que vous avez été satisfait de votre séjour mais nous nous excusons de ne pas avoir été à la hauteur de vos attentes. Nous ne sommes 4 étoiles que depuis le mois d’Octobre dernier et votre commentaire est important pour nous afin que nous puissions nous améliorer et apprendre de nos erreurs.
En espérant pouvoir vous accueillir de nouveau au Grand Hôtel,
Bien cordialement,
No Public Name
Couple
40-49 years
Reviewed: 7 years ago (11/09/2019)
Date of experience: 09/2019

......................

By Nieves
Couple
50-59 years
Reviewed: 7 years ago (10/09/2019)
Date of experience: 09/2019

Poco agradable, no pudimos dormir debido al ruido de la calle

No Public Name
Couple
60-69 years
Reviewed: 7 years ago (08/09/2019)
Date of experience: 09/2019

Malgré le désagrément à notre arrivée, notre séjour s'est bien passé. L'hôtel est calme

No Public Name
Couple
40-49 years
Reviewed: 7 years ago (08/09/2019)
Date of experience: 09/2019

Réservation rapide et personnel disponible

No Public Name
Couple
70-79 years
Reviewed: 7 years ago (05/09/2019)
Date of experience: 09/2019

Very nice hotel, well located for Tours cathedral, tourist office, train station, and many restaurants

No Public Name
Friends
40-49 years
Reviewed: 7 years ago (05/09/2019)
Date of experience: 08/2019

It's a bit mitigating. I've stayed in many hotels. this one could be great for that price but, too many unforgivable mistakes. The first thing that stroke me was the the dirty carpet in the lobby when we got inside. i just wanted to go back! Despite the great location there was a clear issue with cleaning non only in the lobby but also in the room. The door of the bathroom didn't close and the bathroom itself wasn't clean. There's not much to do to make this place more friendly. If i know the cleaning issues are solved i'd probably book that hotel again next year when i drive through Tours. The staff was perfect: friendly, helpful and smiling!

By G. Vantard
Couple
60-69 years
Reviewed: 7 years ago (04/09/2019)
Date of experience: 09/2019

Hôtel agréable, bien situé.

No Public Name
Business
30-39 years
Reviewed: 7 years ago (03/09/2019)
Date of experience: 09/2019

Mitigé. Emplacement parfait, style rétro sympas, mais la tete de lit grinçait, l'isolation (phonique) des fenêtres n'etait pas bon (et je n'était meme pas sur la rue de Bordeaux !!)

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