Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
79%

"Satisfied"

Based on 5,612 reviews across 12 portals
:
By YVES CAPUANO
Couple
50-59 years
Reviewed: 7 years ago (20/06/2019)
Date of experience: 06/2019

Very bad experience in this hotel. We asked for not cleaning the room the first day. It is important for us because my wife is designer and have very expensive clothes with her and she wants nobody touch it. But the personnel entered the room without any right to do it. They manipulated the clothes of my wife. So we went to te reception to complain about it. The reception told us this situation would not repeat. The day after, we ensured very well that the notice on the door was there in order to not have cleaning of the room. When we came back, not only the cleaning and manipulation of the clothes was done, but THE DOOR OF THE ROOM WAS LEFT OPEN BY THE CLEANING STAFF! I officially wrote a letter to the direction and claim for compensation. I did not receive any answer from the direction. I consider this hotel A DANGEROUS PLACE.

By Daniel Solnica
Alone
60-69 years
Reviewed: 7 years ago (19/06/2019)
Date of experience: 06/2019

Personnel serviable et aimable, chambre confortable, agréable et propre.

No Public Name
Couple
50-59 years
Reviewed: 7 years ago (19/06/2019)
Date of experience: 06/2019

Très bel hôtel idéalement situé et un personnel très aimable.

By Stephen Ryan
Couple
60-69 years
Reviewed: 7 years ago (18/06/2019)
Date of experience: 06/2019

We really enjoyed our time in the hotel and would certainly stay there again if revisiting Tours.

No Public Name
Business
50-59 years
Reviewed: 7 years ago (18/06/2019)
Date of experience: 06/2019

Décevante et pas à la hauteur de mes attentes. C'edt la raison pour laquelle je suis sorti pour diner. Pas envie de déjeuner en chambre.

By GUINET Jonathan
Business
30-39 years
Reviewed: 7 years ago (18/06/2019)
Date of experience: 06/2019

Un très bon moment passé au sein de votre hôtel. La qualité est au rdv et le personnel au petit soin.

Bonjour M. Guinet,
C'est un plaisir de lire votre commentaire.
En espérant vous revoir lors d'un prochain séjour.
Bien à vous.
Marlène
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (12/06/2019)
Date of experience: 06/2019

Agréable et accueillante

By Brissaud
Couple
60-69 years
Reviewed: 7 years ago (11/06/2019)
Date of experience: 06/2019

La taxe de séjour est très chère à Tours !
On nous a facturé d'office les petits-déjeuners que nous n' avons pas pris. Il nous a été répondu que cela se faisait tjrs comme cela ?!....
Vérifiez donc votre facture.

No Public Name
Couple
20-29 years
Reviewed: 7 years ago (10/06/2019)
Date of experience: 06/2019

Tours a été une très belle découverte

By beatrice
Family
50-59 years
Reviewed: 7 years ago (10/06/2019)
Date of experience: 06/2019

très bien je reviendrais il y a beaucoup à visiter

Back to Top CERTIFICATE what's this?