Grand Hôtel De Tours hotel logohotel logo
Public Reviews Score
79%

"Satisfied"

Based on 5,612 reviews across 12 portals
:
By Susan masur
Family
50-59 years
Reviewed: 7 years ago (08/06/2019)
Date of experience: 06/2019

Excellent Clean. Big rooms. Great Airconditioner. Friendly. Convenient location. Well priced.

By Patrick
Family
50-59 years
Reviewed: 7 years ago (05/06/2019)
Date of experience: 05/2019

Tours was basically a transition stop for us between Amboise and Bordeaux. Driving the city and parking made access to the hotel difficult. Only pub food available locally which made finding breakfast a chore. Awesome staff. In hindsight probably should have had breakfast in the hotel.

Dear guest, we would like to thank you for taking time to share your experience at the Grand Hotel de Tours. We are glad to read you enjoyed your stay with us. We are ideally located in the center of Tours, in front of the train station. The access is quiet complicated with a car, but we have a special authorization for our guest, to drive in front of the hotel to access to the parking.
We thank you for your kind words about our team, it is a big reward for us !
Our breakfast is served at the Hotel (or in your room) and is easy to access. We have carefully selected our products to make your morning better and to start the day with energy ! Do not hesitate to taste it for your next stay with us.
We are looking forward to welcoming you back at the Grand Hotel de Tours.
Kind regards,
Floriane
No Public Name
Couple
60-69 years
Reviewed: 7 years ago (02/06/2019)
Date of experience: 06/2019

Correcte . prjnlngn ; ;bblqbq: qqnvlhqoajajmt,aaajmgnng:sgns,msnb: smjb bsnmsb

Bonjour Madame,
Merci d'avoir pris le temps d'écrire un commentaire.
Nous vous confirmons que les œufs brouillés que nous servons au petit-déjeuner le matin sont composés d’œufs frais, de crème et de sel et poivre.
En espérant vous revoir lors d'un prochain séjour dans notre région.
Bien cordialement,
La réception.
No Public Name
Family
40-49 years
Reviewed: 7 years ago (02/06/2019)
Date of experience: 06/2019

Très satisfaisant ! Nous reviendrons sans hésitation.

Cher client, nous vous remercions d'avoir pris le temps d'écrire un commentaire à propos de votre séjour au sein de notre établissement. Nous sommes ravis de lire votre satisfaction et nous avons déjà hâte de vous accueillir de nouveau!
Au plaisir de vous revoir,
Bien à vous,
La réception
By YANZIKE DA SILVA davy
Couple
30-39 years
Reviewed: 7 years ago (02/06/2019)
Date of experience: 06/2019

Je suis très content.

Cher client, nous souhaitons vous remercier d'avoir pris le temps de publier votre expérience au sein de notre établissement. Nous sommes ravis de lire que vous avez apprécié votre séjour, c'est une belle récompense pour nous de lire votre satisfaction !
Nous espérons avoir le plaisir de vous accueillir de nouveau au sein de notre établissement.
Bien à vous,
La réception
No Public Name
Family
40-49 years
Reviewed: 7 years ago (01/06/2019)
Date of experience: 05/2019

The hotel was a little dated but still very nice. There a several restaurants within walking distance.

Dear Guest, we would like to thank you for taking time to write a review about your stay ! Our Grand Hotel wants to keep its 30's charm, but we made some renovation for your comfort. As you said, we are ideally located near the train station and the city center, where you can find several restaurant ! We have our restaurant as well, whose specialty is seafood !
We are looking forward to welcoming you back at the Grand Hotel de Tours
Kind regards
The front desk team
By Eric
Family
50-59 years
Reviewed: 7 years ago (31/05/2019)
Date of experience: 05/2019

Great room, great breakfast, and in a perfect location. Thank you for making our stay in Tours so wonderful!

No Public Name
Couple
50-59 years
Reviewed: 7 years ago (29/05/2019)
Date of experience: 05/2019

What restaurant???? the bar didn't open - we would have loved an after dinner drink but no chance...much more like a rural 2 star logis than a proper hotel. Staff got in front of us to use the tiny elevator so we carried our luggage up and down the stairs. No problem for us but surely the customer comes first??? The suite was quirky and quite fun but it's definitely a one-time experience, now crossed off the list. A shame as it was our wedding anniversary and we had expected a higher standard for the price/website of the hotel.

Dear guest, we would like to thank you for taking time to share your experience at the Grand Hotel de Tours. We are sincerely sorry to read that your stay was not up to your expectations. Regarding the bar, our oyster maker was sick at this time so we had to close the bar... At the same moment, we had to deal with a hot water problem which is fixed now.
About the cleanliness of the room, this is one of our priority ! We will discuss with the team about the point you mentioned so that it doesn't happen again.
We are sincerely sorry that you had a bad experience for your weeding anniversary. We will be pleased to welcoming you back at the Grand Hotel de Tours, to make your stay as pleasant as we do it usually !
Kind regards,
The front desk team
No Public Name
Couple
50-59 years
Reviewed: 7 years ago (27/05/2019)
Date of experience: 05/2019

Abgewohntes Hotel, kein Restaurant, kein 4 Sterne Standard

By Daniel Fretwell
Business
40-49 years
Reviewed: 7 years ago (27/05/2019)
Date of experience: 05/2019

Fantastic!!! Only stayed one day, but everything was perfect

Back to Top CERTIFICATE what's this?