Grandes Rousses Hotel & Spa hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 4,078 reviews across 12 portals
:
By Robin
Family
40-49 years
Reviewed: 7 years ago (23/02/2019)
Date of experience: 02/2019

Très satisfaisant !!!A la hauteur d’un hôtel 4 étoiles !!!!

By Joanna Hilton
Couple
30-39 years
Reviewed: 7 years ago (23/02/2019)
Date of experience: 02/2019

This was a birthday break for me and we were very much looking forward to our visit. As diplomats who live in Geneva we travel and stay in hotels often. This visit did not get off to a good start when I did not receive a response to my initial query. After 2 days I then had to phone to arrange car parking and received no response at all to my request to get some ski passes arranged. In addition I was unable to get the online concierge to accept my pass key at any stage. I eventually gave up.

We wanted to be blown away by the hotel but were left feeling underwhelmed. It almost felt like a new establishment who were still working out the kinks in service. We had previously considered whether we would come back in the summer but I don’t feel at present we could recommend a return visit. I will also be leaving a trip advisor review and hope to (finally) receive a response to this review.

Joanna

By VENANT CARINE
Family
40-49 years
Reviewed: 7 years ago (22/02/2019)
Date of experience: 02/2019

Nous avons passé un excellent petit séjour parmi vous

By Duvergé
Couple
40-49 years
Reviewed: 7 years ago (20/02/2019)
Date of experience: 02/2019

Je crois avoir tout détaillé au fur et à mesure.

By Lhommel
Friends
40-49 years
Reviewed: 7 years ago (19/02/2019)
Date of experience: 02/2019

Accueil et emplacement top.

By Gillian Taylor
Family
50-59 years
Reviewed: 7 years ago (18/02/2019)
Date of experience: 02/2019

Excellent - relaxing stay - despite breaking my ankle during the stay !

By Dubel
Family
40-49 years
Reviewed: 7 years ago (18/02/2019)
Date of experience: 02/2019

Excellente expérience !
Tant au niveau du confort des chambres qu’au niveau de la finesse des plats du restaurant.
Les services proposés sont vraiment appréciables (bagagiste, conseils pour les restaurants d’altitude, crêpes pour le goûter,location du matériel de ski sur place)
Un bémol pour la réception des chaînes de télévision.
Deuxième bémol de la part de ma fille de 13 ans qui espérait repartir avec la recette de la pâte à crêpes, mais c’est malheureusement un secret du chef...

By Laurent Serafin
Family
40-49 years
Reviewed: 7 years ago (18/02/2019)
Date of experience: 02/2019

Cette hôtel a contribué a ce nous passions de bonnes vacances nous avons hâte de revenir

No Public Name
Friends
60-69 years
Reviewed: 7 years ago (17/02/2019)
Date of experience: 02/2019

Excellent, personnel très agréable et très compétent, nous avons passé un excellent séjour

By sevin paul eric
Family
60-69 years
Reviewed: 7 years ago (16/02/2019)
Date of experience: 02/2019

séjour agréable exceptés les 2 points notifiés sur la chambre

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