Grandes Rousses Hotel & Spa hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 4,082 reviews across 12 portals
:
No Public Name
Family
40-49 years
Reviewed: 3 years ago (27/02/2023)
Date of experience: 02/2023

Tres bonne experience, les prestations, la vue magnifique, le personnel aux petits soins

No Public Name
Couple
50-59 years
Reviewed: 3 years ago (27/02/2023)
Date of experience: 02/2023

Bon sejour globalement mais le niveau 5 etoiles nest pas a la hauteur.

No Public Name
Family
50-59 years
Reviewed: 3 years ago (25/02/2023)
Date of experience: 02/2023

Nice hotel and location, helpful staff but more training required to bring it up to standard. Disappointing room allocated. A cleaner left a vape in our childrens room which was unacceptable, when management was advised no apology offered. Items added to our bill upon checking out which we had not had, it took a number of hours to sort out. Hotel could not provide a paper bill but when disputed reception seemed able to produce one for their purpose. No amended bill provided.

No Public Name
Family
50-59 years
Reviewed: 3 years ago (25/02/2023)
Date of experience: 02/2023

Really enjoyable. Loved the addition of outside pool etc.
I was disappointed when booking that a ski instructor and equipment could not be booked through reception as I had done in 2019.

No Public Name
Family
50-59 years
Reviewed: 3 years ago (23/02/2023)
Date of experience: 02/2023

Très bon séjour chambre et emplacement parfait avec un personnel très agréable

By DUPONT
Couple
30-39 years
Reviewed: 3 years ago (22/02/2023)
Date of experience: 02/2023

Très déçue dans l'ensemble
Prix très élevés pour une qualité qui n'est pas au rendez vous
on se pose effectivement la question pourquoi 5 étoiles ?

By Neil
Family
50-59 years
Reviewed: 3 years ago (19/02/2023)
Date of experience: 02/2023

Nice hotel, breakfast crowded and hot items not to our liking

No Public Name
Family
30-39 years
Reviewed: 3 years ago (19/02/2023)
Date of experience: 02/2023

Très bon séjour, lhôtel est très bien placé, laccès aux divers endroits de la station est aisé. Le personnel est très agréable et serviable. Les demandes ont été respectées. La chambre prestige est spacieuse et léquipement est Seuls petits problèmes rencontrés ; le nombre de serviette de bain remplacées étaient insuffisantes par rapport aux serviettes de bains présentés à larrivée, le mini bar na pas été réassorti lors du séjour. Nous reviendrons très certainement dans cet établissement.

No Public Name
Family
50-59 years
Reviewed: 3 years ago (19/02/2023)
Date of experience: 02/2023

We had a lovely stay , we found the staff to be very friendly , the food was excellent and the pool area was a delight , the whole experience was very nice .
A special thank you to Sarah for her help with everything prior to our arrival .
The only thing I think you should know is that the transfer driver on our return journey , dropped us on the French side of the airport , we had 8 bags and a child , it took us 40 mins to get to the Swiss side of the airport ( the trolley has to be given up at customs, fortunately a kind man helped us ) and check in , it also added an extra 30 min to the car Journey and he told us he had to go that way because he had only been doing it for 1yr , whatever the excuse , we found it very poor , I travel to Geneva circa 5 times a year and the last time I used the French side was over 20yrs ago . I think you should know this as I am sure you wouldnt want other guests having this experience. I actually accepted a slightly higher transfer price (I normally use my own one ) to know it was organised by the hotel .
Apart from that , many thanks for a delightful stay and we certainly intend to return again

By Raphaël
Family
40-49 years
Reviewed: 3 years ago (17/02/2023)
Date of experience: 02/2023

Moyen pour un hôtel 5 étoiles

Back to Top CERTIFICATE what's this?