harry’s home Berlin

Goede uitvalsbasis voor een city trip Berlijn! Mooie, schone kamer en zeer vriendelijk personeel.

Zentrales Hotel, gelungener Aufenthalt

Rezeption sehr freundlich. Sehr guter Aufenthalt.

I stay in hotels quite a lot and find that it is the staff who can make the difference between things being just fine or very good. You have excellent people on the desk, namely assistant manager David and the hotel manager. Warmth, local knowledge, humour and helpfulness. The breakfast staff were very good too and I was impressed that I could get gluten free bread, and it actually tasted quite like bread.
I partly chose the hotel for ease of transport, but with trams, busses and easy access to the train station, it was a very lucky choice. You might highlight online that the tube is about 50 meters along the pavement from you. The rooms are very well designed, though I really wanted a fridge, which is standard in the upgraded rooms. In such hot weather all my cold drinks were at room temp very quickly. My friends in their separate rooms, and elderly, were very anxious about needing help if they were ill at night when there were no staff on. They both liked the hotel a lot, but this fear was very real for them. My rational arguments did not change their minds. I know your business model does not allow for any substantial change in the arrangements. But you might give thought to some mobile panic button/response system for elderly guests to give some reassurance that help can be easily and promptly obtained.

Tolles, kleines, sehr gepflegtes Hotel in exzellenter Lage! Zimmer im Gartenhaus super ruhig! Wir kommen gerne wieder!

Sehr schönes Zimmer. Die Lage ist perfekt. Personal sehr gut und nett.

It was fine. Our room was an accessible one, so the shower was a little funky (water ran a little outside the bounds). The breakfast was very fresh -- loved that round loaf of seedy bread. Bathroom could've used more rods and hooks.

Super modernisierte und sehr saubere Zimmer, trotz Straßenseite sehr ruhig, alle unsere Anliegen wurden gerne erfüllt

Alles top! Freundliche Mitarbeiter, super Frühstück.

Sehr angenehmer Aufenthalt, super Betreuung und Service, grosser Dank an Ceylan!
Vielen Dank und bis bald wieder!