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Public Reviews Score
91%

"Very satisfied"

Based on 4,546 reviews across 8 portals
:
By Oanh Pham
Family
30-39 years
Reviewed: 10 months ago (05/09/2025)
Date of experience: 09/2025

Very pleased with our stay.

Dear Oanh Pham,

Thank you very much for your kind words. We’re delighted to hear that you were very pleased with your stay!

It was a pleasure having you with us, and we hope to welcome you back on your next visit to Berlin.

Warm regards,
David Schiebner & Team
No Public Name
Alone
60-69 years
Reviewed: 10 months ago (04/09/2025)
Date of experience: 08/2025

I stayed at Harry's in Berlin twice this summer. Both times were wonderful. I was very impressed with the cleanliness of the rooms and the storage in the rooms. The location was perfect - close to the underground, trams, food, and even the river for nice walks.

Dear Reggentin,

Thank you so much for your kind words and for choosing to stay with us not once, but twice :) We're happy to hear that both visits were enjoyable and that you appreciated the convenient location near the river.

It’s always a pleasure to welcome returning guests, and your positive feedback truly means a lot to our team. We hope to see you again soon for another great stay in Berlin!

Warm regards,
David Scheibenr & Team
No Public Name
Alone
Reviewed: 10 months ago (04/09/2025)
Date of experience: 09/2025

Channel for yourself

Hi Movchun,

Thank you for your feedback. We're glad you were able to find a moment for yourself during your stay— If there's anything we can do to make your next visit even more comfortable, please don't hesitate to let us know.

Warm regards,
David Scheibner & Team
No Public Name
Alone
30-39 years
Reviewed: 10 months ago (04/09/2025)
Date of experience: 09/2025

Very pleasant, professional staff

Dear Allen,

Thank you for your kind words! We're happy to hear that our staff made a positive impression. Providing professional and welcoming service is very important to us, and your feedback means a lot.

We hope to welcome you back again soon!

Warm regards,
David Scheibner & Team
By Ольга
Alone
50-59 years
Reviewed: 10 months ago (04/09/2025)
Date of experience: 08/2025

Хороший добротный отель. Все продумано. Онлайн регистрация и поселение при необходимости. Вежливый персонал. Номер с балконом, чистый просторный. Остались хорошие впечатления от проживания в этом отеле

Dear Olga,

It's very rewarding to know that you left with such a positive impression — that means a lot to us.

We look forward to welcoming you back in the future and hope your next stay will be just as enjoyable!

Warm regards,
David Scheibner & Team
No Public Name
Alone
40-49 years
Reviewed: 10 months ago (03/09/2025)
Date of experience: 06/2025

My room was wonderful, and there were a number of good breakfast options--though a little more labelling for which were vegan friendly would have been useful. Overall it was my favorite hotel experience on my trip.

Dear Weber,

Thank you very much for taking the time to share your experiences with us.

We are delighted to hear that your stay with us left such a positive impression and that we were one of the highlights of your trip. We greatly appreciate your kind words about your room and the varied breakfast options.

We thank you for your suggestion regarding the labelling of vegan dishes. Feedback such as yours helps us to further improve our services and better cater to individual needs.

We look forward to welcoming you back on your next visit.

Kind regards,
David Scheibner & Team
By Marta
Couple
40-49 years
Reviewed: 10 months ago (03/09/2025)
Date of experience: 08/2025

Fantastic, friendly and helpful staff. Floors could have been be cleaned with a mop (not only vacuumed).

Dear Marta,

Thank you very much for your kind feedback and positive words about our team.

We are delighted that you particularly highlighted the service and helpfulness of our staff and that you had an enjoyable stay overall.

We appreciate your comment regarding the cleanliness of the floors. We understand how important cleanliness is and will carefully review your feedback and discuss it with our housekeeping colleagues.

We hope to welcome you back soon.

Kind regards,
David Scheibner & Team
By Dirk Di Filippo
Business
40-49 years
Reviewed: 10 months ago (03/09/2025)
Date of experience: 09/2025

Ruhig und angenehm, wenn im 6. oder 7. Stock und zum Hof hin.

Lieber Dirk Di Filippo,

herzlichen Dank für Ihre ausgezeichnete Bewertung und die positiven Rückmeldungen zu Ihrem Aufenthalt bei uns.

Es freut uns sehr zu lesen, dass Sie insbesondere die ruhige und angenehme Atmosphäre in den oberen Etagen und zum Hof hin geschätzt haben. Auch Ihr Lob für Rezeption, Zimmer, Sauberkeit und Service nehmen wir mit großer Freude entgegen.

Ihre Einschätzung zum Preisempfinden nehmen wir aufmerksam zur Kenntnis. Es ist uns wichtig, dass sich unsere Gäste bei uns rundum wohlfühlen und danken Ihnen für Ihr ehrliches Feedback.

Ihre Weiterempfehlung ist für unser Team eine wertvolle Bestätigung. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen
David Scheibner & Team
No Public Name
Family
40-49 years
Reviewed: 10 months ago (03/09/2025)
Date of experience: 08/2025

Velmi příjemný ubytování

Dear Ondrova,

Thank you for your kind words! We're very happy to hear that you had a pleasant stay with us.

We hope to welcome you back again soon!

Warm regards,
David Scheibner & Team
No Public Name
Alone
30-39 years
Reviewed: 10 months ago (01/09/2025)
Date of experience: 08/2025

Gut ausgestattetes Zimmer und tolle Lage! Besonders gut fand ich den Service Point, bei dem man bei Bedarf Handtücher und Toilettenpapier nachholen kann.

Lieber Jin,

es freut uns sehr zu lesen, dass Sie die Zimmerausstattung sowie die Lage unseres Hauses geschätzt haben. Besonders der Hinweis auf unseren Service Point zeigt uns, dass unser Konzept der flexiblen Gästebetreuung ankommt – das ist uns ein großes Anliegen.

Ihr positives Feedback zu unserem Empfang, der Sauberkeit, dem Service und dem Preis-Leistungs-Verhältnis wissen wir sehr zu schätzen. Ebenso ist Ihre Weiterempfehlung eine schöne Bestätigung für das gesamte Team.

Wir hoffen, Sie bald wieder bei uns willkommen heißen zu dürfen und wünschen Ihnen bis dahin alles Gute.

Mit freundlichen Grüßen
David Scheibner & Team
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