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Public Reviews Score
86%

"Very satisfied"

Based on 4,111 reviews across 9 portals
:
By Angelika
Alone
60-69 years
Reviewed: 4 months ago (05/12/2025)
Date of experience: 12/2025

Schönes Hotel für den Zweck eines Kurzvmbesuches in Bern. Gute Anbindung an öffentlichen Nahverkehr
Sehr nettes Personal

Liebe Angelika
Vielen Dank für diese tolle Rückmeldung. Es freut uns sehr zu hören, dass du deinen Aufenthalt genossen hast. Schön konntest du die Anbindung an die öffentlichen Verkehrsmittel nutzen und fandest unser netter Personal angenehm.
Wir hoffen dich bald wieder bei uns in Bern zu begrüssen.
Herzliche Grüsse
Yela
No Public Name
Business
50-59 years
Reviewed: 4 months ago (05/12/2025)
Date of experience: 11/2025

Very clean and nice hotel located in a great location with conveniences within walking distance.

Dear Beck
Thank you very much for this amazing review. We are very happy to hear that you enjoyed your stay with you. We are glad that you liked the cleanliness and the location
We hope to welcome you in Bern again very soon.
Kind regards
Yela
By Lee Chin huei
Business
50-59 years
Reviewed: 4 months ago (05/12/2025)
Date of experience: 12/2025

Clean, spacious room.

Dear Lee
Thank you very much for this amazing review. We are very happy to hear that you enjoyed your stay with you. We are glad that you enjoyed the clean and spacious rooms.
We hope to welcome you in Bern again very soon.
Kind regards
Yela
By Ivone Batista
Couple
40-49 years
Reviewed: 4 months ago (04/12/2025)
Date of experience: 12/2025

Hotel com boa relação qualidade/preço.
Sossegado. Quartos bem insonorizados. Sala de pequeno almoço agradável e com bom café.

Dear Guest

Thank you very much for your valuable feedback and for taking the time to share your experience with us. We are delighted that you enjoyed our good value for money, the quiet rooms, as well as our breakfast area and the coffee.

At the same time, we appreciate your comments regarding the breakfast selection. Our offer focuses on regional and mostly vegetarian products – nevertheless, we understand your wish for more fruit variety, different yoghurts, and regional cakes or sweets. Your remark about the eggs being unavailable during the last days is also taken very seriously; this should not have happened. We have already passed this on internally to ensure more reliable restocking in the future.

If you have any additional wishes during a future stay – such as items from our pillow menu or individual amenities – our reception team will be happy to assist you at any time.

We would be very happy to welcome you back and offer you an even smoother breakfast experience.

See you soon - Andrea
No Public Name
Couple
50-59 years
Reviewed: 4 months ago (03/12/2025)
Date of experience: 11/2025

Kaltes Zimmer. Es wurden mehr Tiefgaragenstellplätze vermietet als verfügbar (wir kamen Nachts zurück und uns blieben nur Behindertenparkplätze als Parkoption übrig).

Lieber Gast,

vielen dank für deine Rückmeldung zu deinem Besuch. Die Thematik mit der Temperatur wurde bereits bei deinem direkten Feedback vor Ort besprochen. Neben unserem eigenen Parkplätzen stehen auch weiter 35 Besucherparkplätze zur Verfügung. Somit findet sich jederzeit ein Parkplatz.
Herzliche Grüße
No Public Name
Business
60-69 years
Reviewed: 4 months ago (02/12/2025)
Date of experience: 12/2025

nice clean easy access

Dear guest
Thank you for your review.
We are happy to see, that you liked your stay with us.
Kind regards
Svenja
By Equans Switzerland AG Michael..
Business
50-59 years
Reviewed: 4 months ago (02/12/2025)
Date of experience: 12/2025

Gute Lage, sehr nettes Personal

Lieber Gast
Vielen Dank für deine Bewertung.
Es freut uns zu hören, dass dir deinen Aufenthalt bei uns gefallen hat.
Liebe Grüsse
Svenja
By MAN
Couple
60-69 years
Reviewed: 4 months ago (02/12/2025)
Date of experience: 11/2025

Très bon séjour, studio spacieux, on aurait toutefois apprécié un fauteuil, l'espace étant bien grand.

Cher Man
Merci pour votre feedback.
Nous sommes ravis d'apprendre que tu as apprécié ton séjour chez nous.
Meilleurs salutations
Svenja
By Dario C
Friends
50-59 years
Reviewed: 4 months ago (01/12/2025)
Date of experience: 11/2025

brevissimo soggiorno piacevole, pulizia e cortesia ottimi

Caro Dario
Grazie per la tua recensione.
Siamo lieti di sapere che hai trascorso un piacevole soggiorno presso la nostra struttura.
Cordiali saluti
Svenja
By bailey marion
Family
40-49 years
Reviewed: 4 months ago (01/12/2025)
Date of experience: 11/2025

In grossen und ganzen gut, leider etwas kalt

Hallo

Vielen Dank für deine tolle Bewertung und Feedback zu deinem Aufenthalt.
Ich habe gesehen, dass du in einem Eckzimmer warst. Diese sind schön mit den grossen Fenstern, allerdings dadurch auch etwas schwieriger zum aufwärmen.
Beim nächsten Besuch im Winter könnt ihr ja anmerken, dass ihr lieber kein Eckzimmer wollt.

Liebe Grüsse
Moritz
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