harry’s home Bern Ostermundigen hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,945 reviews across 9 portals
:
By Waleed
Family
40-49 years
Reviewed: 7 months ago (06/08/2025)
Date of experience: 08/2025

This is my third stay in Harry's home ostermundigen. The staff is very friendly and polite. The 2 Bedroom apartment is very good and have space for me and my kids. The room is modern style and bathroom.

I will sure visit Harry's home next time when I come to Switzerland

See you all
Best regards
Waleed Al ali

Dear Waleed

Thank you for taking the time to leave us a feedback regarding your stay with us.

It is always a pleasure to welcome you in Bern.
We're delighted to hear that you enjoyed your stay.
We especially appreciate that you highlighted the modern furnishings and our friendly and helpful staff.

We look forward to welcoming you back on your next stay in Switzerland. Hopefully, see you very soon!

Kind regards
Ariana
No Public Name
Business
30-39 years
Reviewed: 7 months ago (30/07/2025)
Date of experience: 07/2025

GUT, alle waren sehr freundlich und zuvorkommend

Hallo !
vielen Dank für dein Feedback! Es freut uns, dass du unser Team als freundlich erlebt hast und an der Bar Platz finden konntest.

Dass das Buffet um diese Uhrzeit nicht vollständig war, tut uns leid, besonders das fehlende Obst ist ein wichtiger Hinweis, den wir gerne an unser Frühstücksteam weitergeben.

Wir hoffen, dich trotzdem bald wieder bei uns begrüßen zu dürfen!

Viele Grüsse
Tania
No Public Name
Couple
20-29 years
Reviewed: 7 months ago (29/07/2025)
Date of experience: 07/2025

Très bonne impression. Bel accueil et disponibilité à tout moment.

Chère Pena Pan,

Merci beaucoup pour votre commentaire positif.
Nous sommes ravis que vous vous soyez senti si bien accueilli et que notre personnel ait toujours été à votre écoute.

Vos éloges pour la propreté, l'accueil et le service sont une grande source de motivation pour notre équipe.
Nous sommes ravis de savoir que vous avez également apprécié la chambre et le rapport qualité-prix.

Nous espérons vous accueillir à nouveau prochainement.

Cordialment
Ariana
No Public Name
Family
40-49 years
Reviewed: 7 months ago (27/07/2025)
Date of experience: 07/2025

酒店非常好👍，服务人员很细心，客房很新，门口公交发达

Dear Wu

Thank you for taking the time to leave us a feedback regarding your stay with us.

We are glad to hear that you were so satisfied with our modern rooms and the central location with its convenient public transport connections.
It is especially nice to hear that our team made a positive impression and that you felt at home with us.

We hope to welcome you back on your next visit to Bern.

Kind regards
Ariana
By Daniel
Family
40-49 years
Reviewed: 7 months ago (25/07/2025)
Date of experience: 07/2025

A good hotel, new and high standard. Just the limited service doesn’t fulfil that standard.

Dear Daniel

Thank you for taking the time to leave us a feedback regarding your stay with us.
We are pleased to hear that you appreciated the modern facilities.

However, we are sorry to hear about your dissatisfaction regarding the room cleaning.
We usually like to inform the guest about our cleaning policies upon arrival.
Our guests are welcome to request daily room service if required.

We hope to welcome you back on your next visit to Bern.

Kind regards
Ariana
No Public Name
Business
Reviewed: 7 months ago (21/07/2025)
Date of experience: 07/2025

cette fois ci c'était moins bien que mes visites précédentes, voir mon commentaires

Chère

Merci d’avoir partagé votre avis.

Nous sommes désolés que l’odeur de produits de nettoyage dans la chambre ait été incommodante. Nous faisons le nécessaire pour garantir un environnement propre tout en restant attentifs au confort de nos hôtes.

Nous avons transmis votre remarque à notre équipe,
Cordialment
Tania
By Kayla
Couple
Reviewed: 7 months ago (20/07/2025)
Date of experience: 07/2025

All staff were very polite and informative.

Dear Kayla,

Thank you so much for your kind feedback! We're truly grateful for your positive words about our team. It means a lot to us to know that their efforts made a difference during your stay.

Your appreciation is the best motivation for us to continue providing warm and attentive service. We’ll be sure to share your comments with the entire staff — it will surely make their day!

We hope to welcome you back soon.

Warm regards, Tania
No Public Name
Business
50-59 years
Reviewed: 7 months ago (19/07/2025)
Date of experience: 07/2025

Molto buona.
Nella cucina un solo bicchiere, mi sembra poco.

Caro Sibaud

Ti ringraziamo di cuore per il tuo feedback e per le ottime valutazioni in molte aree. Siamo molto felici di sapere che, nel complesso, hai potuto goderti il tuo soggiorno.

Accogliamo volentieri il tuo suggerimento riguardo ai bicchieri in cucina e verificheremo come poter migliorare questo aspetto. Per noi è importante che i nostri ospiti si sentano completamente a proprio agio.

Apprezziamo molto il fatto che consiglieresti noi e il nostro marchio ad altri.

Cordiali saluti, Tania
No Public Name
Friends
40-49 years
Reviewed: 7 months ago (19/07/2025)
Date of experience: 07/2025

Tolles Hotel, moder, sauber, zu empfehlen

Liebe Strickler,

Es freut uns sehr, dass dir unser Hotel und die moderne, saubere Atmosphäre gefallen haben. Dein Lob für das Team und die Zimmer bedeutet uns viel.

Danke auch für dein ehrliches Feedback zum Preis-Leistungs-Verhältnis. Wir schätzen deine Empfehlung und hoffen, dich bald wieder begrüssen zu dürfen.
Tania
By Marion Allinger
Couple
50-59 years
Reviewed: 8 months ago (14/07/2025)
Date of experience: 07/2025

Schöne geräumige Zimmer, sehr freundliches und sehr hilfsbereites Personal - vielen Dank

Liebe Marion Allinger

Vielen Dank für deine tolle Rückmeldung zu deinem Aufenthalt.
Es freut uns sehr zu hören, dass du dich in unseren geräumigen Zimmern rundum wohlgefühlt hast und unser Team als freundlich und hilfsbereit empfunden hast.

Wir hoffen, dich schon bald wieder bei uns willkommen zu heissen.

Liebe Grüsse
Ariana
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