harry’s home Bischofshofen hotel logohotel logo
Public Reviews Score
90%

"Very satisfied"

Based on 4,938 reviews across 10 portals
:
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (12/07/2024)
Date of experience: 07/2024

Sehr komfortabel und schön, aber auch relativ teuer.

Vielen Dank für deine tolle Bewertung. Schön, dass es dir bei uns gefallen hat. Hoffentlich bis bald! Dein harry's home Team in Bischofshofen
No Public Name
Business
50-59 years
Reviewed: 2 years ago (11/07/2024)
Date of experience: 07/2024

Als Hotel sehr ansprechend.

Vielen Dank für deine tolle Bewertung. Schön, dass es dir bei uns gefallen hat. Hoffentlich bis bald! Dein harry's home Team in Bischofshofen
By Jan Zítko
Family
30-39 years
Reviewed: 2 years ago (11/07/2024)
Date of experience: 07/2024

Za tuto cenu bych čekal mnohem lepší služby... špinavý pokoj, nefunkční dveře do koupelny, bez objednané dětské postýlky a nejspíš platba i za snídani za 7 měsíční miminko.

Dear Jan, thank you for your valued feedback. We apologize for any inconvenience you experienced. Unfortunately we do not find any record that you spoke to our Front Desk regarding any issues with the babybed or the room cleanliness yesterday. Maybe you can send more information by email. There have only been breakfast charges for two adults (14 Euros each) and the parking for the car (11 Euros). No charges for any children - we do not charge children for breakfast in general. Your harry's home Team in Bischofshofen
No Public Name
Family
40-49 years
Reviewed: 2 years ago (11/07/2024)
Date of experience: 07/2024

We were very impressed with your hotel. Very nice (and quiet) rooms. Great style!
BUT. You really need to consider NOT recommending "Smatrics" chargers in the parking basement. I am fully aware of normal blocking fees when using fast-chargers. But I have not yet experienced being robbed by charge stand operators for blocking a 11 kW charger.

We got to pay 100€ for 35€ worth of charging, because of the outrageous bloking fee for a slow charger. They (and you) really mean that we are supposed to get up at 3:30 in the morning to disconnect and move our car - when staying at a hotel?

I know that you are not operating the charge stands, but this behaviour reflects very badly on your hotel. I have written to them directly, an not surprisingly I have not heard from them.

This is to warn you against recommending them. I will also add this to my review on booking.com, to maybe save someone from falling into the same trap.

Very sad, because we really liked your hotel.

Best
Jesper

Dear Jesper,
thank you for your valued feedback. We appreciate it a lot.
The charging stations are public chargers and do not belong directly to the hotel, as you mentioned.
We are sorry to hear that you were charged for this additional amount, however it is also indicated again on the charging stations themselves. We do have a lot to do with electric charging stations within the company since we do have many ecars in our fleet. We do not know any charging stations, where you are allowed to leave the car on the charger for the whole night. Therefore usually guests use it until late in the evening or in the morning to repark the car afterwards and leave the charging station to the next guest. Thank you thought once more for your kind words and the positive feedback. The Smatrics charging station policies we can not influence, we are very sorry once more. If you consider staying with us another time again, there are other fast chargers at Billa plus just 5 minutes away. The car is there fully charged within 45 minutes. Your harry's home Team in Bischofshofen
By Peter
Business
50-59 years
Reviewed: 2 years ago (11/07/2024)
Date of experience: 07/2024

Perfekt 😊.
Alles 👍

Lieber Peter!
Vielen Dank für deine tolle Bewertung. Schön, dass es dir bei uns gefallen hat. Hoffentlich bis bald! Dein harry's home Team in Bischofshofen
No Public Name
Couple
50-59 years
Reviewed: 2 years ago (11/07/2024)
Date of experience: 07/2024

Freundlich praktisch gut

Liebe Hildegard!
Vielen Dank für deine tolle Bewertung. Schön, dass es dir bei uns gefallen hat. Hoffentlich bis bald! Dein harry's home Team in Bischofshofen
By Gerlach
Family
40-49 years
Reviewed: 2 years ago (10/07/2024)
Date of experience: 07/2024

Gern wieder .
Alles gut .

Vielen Dank für deine tolle Bewertung. Schön, dass es dir bei uns gefallen hat. Hoffentlich bis bald! Dein harry's home Team in Bischofshofen
By Bernd
Couple
60-69 years
Reviewed: 2 years ago (09/07/2024)
Date of experience: 07/2024

Tolles Hotel in der Innenstadt von Bischofshofen neben dem Bahnhof. Prima Zimmer, tolles Frühstück und sichere Fahrradunterstellmöglichkeiten.

Lieber Bernd!
Vielen Dank für deine tolle Bewertung. Schön, dass es dir bei uns gefallen hat. Hoffentlich bis bald! Dein harry's home Team in Bischofshofen
No Public Name
Family
40-49 years
Reviewed: 2 years ago (08/07/2024)
Date of experience: 07/2024

Sauber, unkompliziert, kinderfreundlich

Vielen Dank für deine tolle Bewertung. Schön, dass es dir bei uns gefallen hat. Hoffentlich bis bald! Dein harry's home Team in Bischofshofen
No Public Name
Friends
30-39 years
Reviewed: 2 years ago (08/07/2024)
Date of experience: 07/2024

Short but sweet :) Would like to go next time.

Thank you for your great feedback. We appreciate it a lot. We hope to welcome you back soon. Your harry's home Team in Bischofshofen
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