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Public Reviews Score
90%

"Very satisfied"

Based on 4,641 reviews across 14 portals
:
No Public Name
Friends
50-59 years
Reviewed: 5 months ago (16/10/2025)
Date of experience: 10/2025

Super Lage, freundliches Personal und tolle saubere Zimmer !!!

Liebe Frau Bauer,
Vielen Dank für Ihre schöne Bewertung! Es freut uns sehr, dass Ihnen die Lage, unser freundliches Team und die sauberen Zimmer so gut gefallen haben.
Falls es dennoch etwas gab, das wir verbessern können – zum Beispiel beim Online-Check-in oder der Buchung über Booking.com – würden wir uns über ein kurzes Feedback sehr freuen. So helfen Sie uns, unseren Service stetig weiterzuentwickeln.
Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
No Public Name
Group
30-39 years
Reviewed: 5 months ago (16/10/2025)
Date of experience: 10/2025

Sehr freundlich, hell, gepflegt undsauber

Liebe Frau Muhr,
vielen Dank für Ihre positive Rückmeldung! Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und mit Freundlichkeit, Sauberkeit und Atmosphäre zufrieden waren.
Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!
No Public Name
Business
50-59 years
Reviewed: 5 months ago (15/10/2025)
Date of experience: 10/2025

Sehr freundlich,sehr sauber. Bin sehr zufrieden

Lieber Herr Hattinger,
vielen herzlichen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Sie mit unserem Service und der Sauberkeit so zufrieden waren. Ihr Lob motiviert unser Team, weiterhin täglich unser Bestes zu geben.
Wir freuen uns schon auf Ihren nächsten Besuch!
No Public Name
Business
40-49 years
Reviewed: 5 months ago (14/10/2025)
Date of experience: 10/2025

room with good space but the AC was not working properly and the room was not being cleaned daily

Dear Marei,

Thank you for taking the time to provide your feedback!

We regret that your expectations regarding cleaning and late check-out were not fully met. Our rooms are not cleaned daily as standard, and we clearly communicate this at check-in and in the hotel. However, we are happy to clean your room daily on request – we could have offered this during your stay.

Regarding late check-out: in order to allow for a later check-out, an additional night's booking is usually required, as we cannot otherwise re-let the room. On the day in question, we were also fully booked, so unfortunately we were unable to make an exception. We apologise for any inconvenience.

Regarding breakfast, we offer scrambled eggs and hard-boiled eggs. If anything is missing, we are happy to reorder it.

We take the problems with the air conditioning very seriously and will check the technology immediately.

We hope that you will give us the opportunity to convince you of our service on your next visit.
No Public Name
Family
30-39 years
Reviewed: 5 months ago (13/10/2025)
Date of experience: 10/2025

Perfect stay for my family, dogs, and I.

Dear Penna,
We are delighted that both your family and your dogs enjoyed their stay with us.
We look forward to welcoming you all back soon!
No Public Name
Group
50-59 years
Reviewed: 5 months ago (13/10/2025)
Date of experience: 10/2025

Tipp Top !!wir kommen immer wieder sehr gerne!vielen dank im Namen der Gruppe (Schwechat Blue Bats (Baseball)

Lieber Herr Jahn,
vielen Danke für Ihre positive Bewertung!
Es freut uns sehr, dass Sie und die gesamte Gruppe der Schwechat Blue Bats sich bei uns wohlgefühlt haben.
Sie sind jederzeit herzlich willkommen – wir freuen uns schon auf ein Wiedersehen!
No Public Name
Business
50-59 years
Reviewed: 5 months ago (12/10/2025)
Date of experience: 10/2025

Nice and clean hotel. The staff is very attentive

Dear Olmos,
Thank you for your wonderful review!
We are delighted that you enjoyed our hotel, the breakfast and, in particular, our attentive team.
We look forward to welcoming you back soon!
By Ele
Group
30-39 years
Reviewed: 5 months ago (12/10/2025)
Date of experience: 10/2025

Nice and super central location. Being next to the train station was a plus for us. Also having a kitchen. I would suggest to have as many chairs as the room guests and add some hooks near the entry.

Dear Ele,
Thank you very much for your great review and detailed feedback!
We are delighted that you enjoyed the central location and proximity to the train station, and that you enjoyed our breakfast.
Thank you also for your helpful comments regarding the facilities. We will gladly take your suggestion regarding additional chairs and hooks in the entrance area into consideration and examine how we can implement this in the future to make our guests' stay even more pleasant.
Regarding breakfast, we appreciate your understanding – our hotel was particularly busy this weekend, which unfortunately led to minor bottlenecks. We are working on further optimising our processes, even during periods of high occupancy.
We look forward to welcoming you back soon!
No Public Name
Family
30-39 years
Reviewed: 5 months ago (12/10/2025)
Date of experience: 10/2025

Sehr gut
Alle sehr nett

Wir sagen Danke für Dein Feedback, was uns sehr freut! Bis bald wieder einmal
No Public Name
Couple
50-59 years
Reviewed: 5 months ago (12/10/2025)
Date of experience: 10/2025

Wunderbar, vielen Dank.

Herzlichen Dank für Deine Rückmeldung. Es freut uns, dass Du Dich wohl gefühlt hast.
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