harry’s home Hart bei Graz hotel logohotel logo
Public Reviews Score
86%

"Very satisfied"

Based on 3,543 reviews across 11 portals
:
No Public Name
Family
30-39 years
Reviewed: 2 years ago (08/06/2024)
Date of experience: 06/2024

we were a family there with our toddler and you guys just gave us the worst room available. That was pretty bad.

Dear guest,
thank you for taking the time to review our hotel.
We're sorry to hear that you weren't happy with your stay - we strive to make every guest feel at home in their room, and it sounds like we didn't keep that promise with you. At our hotel, we value creating an atmosphere of caring, hospitality and respect for every person who walks through our doors. We appreciate your honest feedback and take it very seriously. Please accept our apology!
Thank you again for sharing this with us!
Best regards
your harry's home team
No Public Name
Friends
40-49 years
Reviewed: 2 years ago (07/06/2024)
Date of experience: 06/2024

………………………………………………….

Hi Baca!
Thank you for taking the time to leave us a review! We really appreciate your feedback and are glad you had a great stay with us. We strive to provide an exceptional experience for our guests and are glad you were able to enjoy our service.
If there is anything we can do differently in the future, we would love to hear more from you. Thank you again for your review - we look forward to welcoming you back soon!
Best regards,
your harry´s home team
By Freij
Couple
70-79 years
Reviewed: 2 years ago (06/06/2024)
Date of experience: 06/2024

Very pleasant served by staff. Clean, spacious room,

Dear Freij,
ee are so glad you enjoyed your stay with us! Thank you for taking the time to give us your feedback.
Our goal is for all of our guests to have a great experience, and we're so glad we could do that for you. Your kind words make us smile. We appreciate your support!
Best regards
your harry's home team
By D.M.
Alone
50-59 years
Reviewed: 2 years ago (06/06/2024)
Date of experience: 06/2024

Unkompliziert, modern, ideal für eine Übernachtung.

Hallo D.M.,
vielen Dank für dein Feedback zu unserem Hotel! Es freut uns sehr zu hören, dass dein Aufenthalt unkompliziert und modern war - das ist genau die Art von Erfahrung, die wir unseren Gästen bieten wollen.
Wir hoffen, dass wir dich bald wieder hier sehen!
Liebe Grüße
dein harry´s home Team
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (06/06/2024)
Date of experience: 06/2024

Small beds, otherwise very comfortable

Dear Ayling,
thank you for taking the time to review your stay with us. We are pleased to hear that your overall stay was enjoyable.
We understand that the size of the bed may be an issue for some of our guests, so we have focused on providing a restful and relaxing experience with our amenities and services. We value our guests' feedback and take it into account to improve our service and make every stay special.
Thank you again for your kind words!
Best regards
your harry's home team
By Laura Tukora
Business
30-39 years
Reviewed: 2 years ago (05/06/2024)
Date of experience: 06/2024

Alles perfekt wie immer :)

Liebe Laura,
Es freut uns sehr zu hören, dass deine Erfahrung in unserem Hotel wie immer perfekt war. Wir wissen dein Feedback wirklich zu schätzen und bemühen uns, allen unseren Gästen den besten Service und das beste Erlebnis zu bieten.
Nochmals vielen Dank für die netten Worte - wir freuen uns darauf, dich bald wieder bei uns zu haben!
Liebe Grüße
deine harry´s home Familie
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (04/06/2024)
Date of experience: 05/2024

Nice clean and well planned building. The fridge was not very cold but no other issues

Dear Goodman,
thank you for taking the time to leave this nice review!
We are very pleased to hear that you found the building nice and clean. Our goal is to provide our guests with an exceptional overnight experience and we apologize if the refrigerator did not meet your expectations. We take our guests' feedback seriously and are constantly striving to provide you with the best stay possible. Thank you again for your comments - they help us to ensure that future visitors have a great stay at our hotel.
Kind regards
your harry's home team
No Public Name
Couple
40-49 years
Reviewed: 2 years ago (03/06/2024)
Date of experience: 06/2024

alles in allem ein sehr angenehmer Aufenthalt

Liebe Maichle,
danke, dass du dir die Zeit genommen hast, uns eine Bewertung zu hinterlassen. Wir freuen uns, dass du deinen Aufenthalt genossen hast und ihn als angenehm empfunden hast. Unser Ziel ist es, ein Erlebnis zu schaffen, das unsere Gäste genießen können, und wir freuen uns über dein Feedback!
Wir freuen uns darauf, dich bald wieder bei uns begrüßen zu dürfen!
Liebe Grüße
dein harry´s home Team
By nurkiewicz
Family
50-59 years
Reviewed: 2 years ago (03/06/2024)
Date of experience: 06/2024

super miejsce gorąco polecam szczególnie fajne misce dla piesków

Dear nurkiewicz,
we are very happy that you liked our hotel and especially the pet bowls! We know how important it is that you feel at home with your furry friends and we always strive to make all our guests feel welcome. Thank you for your kind words and we hope to see you again soon!
Best regards
your harry's home team
By Yael Martinez
Business
20-29 years
Reviewed: 2 years ago (03/06/2024)
Date of experience: 05/2024

En general fue una estancia agradable durante el tiempo que estuve ahí. Tiene todo lo necesario y una buena ubicación.

Dear Yael Martinez,
thank you for taking the time to share your experience with us. We are pleased that you found our location ideal and that we provided you with everything you needed. We strive to make our guests feel comfortable and at home and are glad you had this experience.
As always, if you have any questions or concerns, please do not hesitate to contact us.
Thank you again for choosing to stay with us at harry´s home Hart bei Graz!
Best regards
your harry's home team
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