No Public Name
Family
30-39 years
Reviewed:
11 months ago
(01/10/2025)
Date of experience:
10/2025
No Public Name
Friends
40-49 years
Reviewed:
11 months ago
(01/10/2025)
Date of experience:
09/2025
By Jennifer
Couple
20-29 years
Reviewed:
11 months ago
(30/09/2025)
Date of experience:
09/2025
No Public Name
Alone
40-49 years
Reviewed:
11 months ago
(30/09/2025)
Date of experience:
09/2025
By nhk
Business
30-39 years
Reviewed:
11 months ago
(30/09/2025)
Date of experience:
09/2025
By Dr. Martin Waldherr
Alone
60-69 years
Reviewed:
11 months ago
(29/09/2025)
Date of experience:
09/2025
By David
Business
40-49 years
Reviewed:
11 months ago
(27/09/2025)
Date of experience:
09/2025
No Public Name
Alone
40-49 years
Reviewed:
11 months ago
(27/09/2025)
Date of experience:
09/2025
No Public Name
Family
40-49 years
Reviewed:
11 months ago
(27/09/2025)
Date of experience:
09/2025
By Michael / Tirol
Business
50-59 years
Reviewed:
11 months ago
(26/09/2025)
Date of experience:
09/2025
Would never recommend or stay here again
Thank you for sharing your feedback. We would like to clarify the following points:
Your reservation was made via Booking.com under a non-refundable rate. This option was selected by you at the time of booking. As stated in the conditions you accepted, cancellations or refunds are not possible. For future bookings, we kindly recommend paying close attention not only to the price but also to the cancellation policies.
Regarding cleaning: as clearly communicated before arrival, at check-in, and in the in-room brochure, room cleaning is provided every 3 nights. This is part of our concept, and we are happy to provide additional service upon request.
You also booked a specific room category that differs from our standard rooms. It is therefore not correct to generalize your experience or expect a downgrade afterward.
We regret that your stay did not meet your expectations. At the same time, we kindly remind you that the conditions and services were transparent from the beginning.
We wish you all the best for your future travels.