harry’s home Wien Millennium Tower hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 6,312 reviews across 12 portals
:
No Public Name
Business
50-59 years
Reviewed: 2 years ago (12/12/2024)
Date of experience: 12/2024

Clean . einfach - Schnell

Lieber Schmitz,

vielen herzlichen Dank für deine tolle Bewertung! Es freut uns sehr, dass du mit der Sauberkeit und dem schnellen Ablauf zufrieden warst. Wir legen großen Wert darauf, unseren Gästen einen einfachen und unkomplizierten Aufenthalt zu ermöglichen. Es ist schön zu hören, dass wir dieses Ziel bei dir erreicht haben.
Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen und nicht nur bei uns im Wiener Hotel, sondern auch in unseren mehreren harry´s homes im ganzen Österreich, sowie in Deutschland und in der Schweiz!

Beste Grüße,
Albert & dein Team vom harry´s home Wien



No Public Name
Couple
70-79 years
Reviewed: 2 years ago (11/12/2024)
Date of experience: 12/2024

Excellent value, great location. Very friendly and helpful staff.

Dear O´Shea,

many thanks for taking the time to review your time with us, as well as for your kind words! They really motivate our team to keep it up and we are looking forward to welcoming you back next time !

We wish you happy Christmas season.

Warm Regards,
Albert & your team of harry´s home Vienna
No Public Name
Alone
50-59 years
Reviewed: 2 years ago (11/12/2024)
Date of experience: 12/2024

Eindeutig: herzliche Gastgeber / innen
Top Lage!
Vielen Dank ihr liebsten.

Lieber Kaplan,

Vielen Dank für deine herzliche Worte und deine Bewertung! Es freut uns sehr, dass du dich bei uns so wohlgefühlt hast und unsere Gastfreundschaft zu schätzen weißt. Es ist schön zu hören, dass dir das besonders positiv aufgefallen ist.

Auch die Top-Lage freut uns, dass sie dir gefallen hat – wir sind froh, dass du die Umgebung genießen konntest. Es war uns eine Freude, dich endlich bei uns zu haben, und wir hoffen, dich bald wieder begrüßen zu dürfen.

Herzliche Grüße und hoffentlich bis bald!
Albert & dein Team vom harry´s home Wien
No Public Name
Business
Reviewed: 2 years ago (10/12/2024)
Date of experience: 12/2024

Everything ok, all the installations are spotless clean.

(But the A/C was a bit noisy- I believe one of the machines would need to be checked.

Liebe Peláez,

Thank you for your feedback! We're glad to hear that you were pleased with the cleanliness and the facilities in our Vienna location! We are sorry to hear that the air conditioning in your room encountered problems– we will certainly check it to make sure everything is in perfect shape.

We hope to welcome you back soon!

Best Regards,
Albert & your team of harry´s home Vienna
By Christian Mctear
Business
50-59 years
Reviewed: 2 years ago (09/12/2024)
Date of experience: 12/2024

Great location and place to stay.

Dear Christian,

Thank you for your review! We’re so glad to hear you enjoyed our great location and had a pleasant stay. We aim to provide a convenient and comfortable base for all our guests, and it’s wonderful to know it worked well for you.

We’d love to welcome you back on your next visit and hope to make your stay even more enjoyable.

Best regards,
Albert & your team of harry´s home Vienna
By Ecolab
Business
50-59 years
Reviewed: 2 years ago (09/12/2024)
Date of experience: 12/2024

The hotel is modern, clean and of a very good standard. What was impressive though was the welcome and attention of the reception staff, particularly Tuana who is worthy of recognition. Her friendliness, eager to help attitude were very much appreciated and welcomed. A great first impression when arriving at the hotel an Tuana is a credit to the hotel.

Dear Ecolab,

Thank you so much for taking the time to share your wonderful review with us! We are absolutely delighted to hear that you had such a positive experience during your stay! Your kind words mean a great deal to us, and especially for Tuana, whom we will pass your appreciation! It’s wonderful to know that our efforts reached you too!

We agree that her friendly demeanor and eagerness to assist guests are qualities that make a lasting impression, and we are proud to have her as part of our team.

First impressions are incredibly important, and we’re so glad that we were able to make a positive one with you and it’s reassuring to hear that you felt valued from the moment you arrived.

Thank you once again for your kind words. We look forward to welcoming you back to our harry´s home in the future.

Warm regards,
Albert & your team of harry´s home Vienna
By Ronald Christen
Business
60-69 years
Reviewed: 2 years ago (09/12/2024)
Date of experience: 12/2024

Gutes Preis-/Leistungsverhältnis. Natürlich kann man von eher günstigen Preisen nicht sehr viel erwarten aber wenn jemand eine Übernachtungsmöglichkeit sucht ohne grossen Ansprüche ist Harry's Home eine sehr gute Möglichkeit.

Lieber Ronald Christen,

vielen Dank für deine ehrliche Bewertung! Es freut uns, dass du das Preis-/Leistungsverhältnis als gut empfunden hast.

Es ist schön zu hören, dass du mit unsere Leistung zufrieden warst. Wir würden uns freuen, dich auch in Zukunft bei uns begrüßen zu dürfen, wenn du wieder nach einer praktischen und preiswerten Übernachtung suchst.

Herzliche Grüße,
Albert & dein Team vom harry´s home Wien
No Public Name
Business
50-59 years
Reviewed: 2 years ago (09/12/2024)
Date of experience: 12/2024

Average hotel but way overpriced.

Dear Mr. Koetsier,

Thank you for taking the time to share your experience during your recent stay with us.
We are truly sorry to hear that your visit did not meet your expectations, and we value your feedback as it helps us to improve.

Regarding the pricing, we understand your concerns. During the Advent season, Vienna sees a significant increase in demand, which unfortunately leads to elevated prices across the city. Nevertheless, we strive to ensure that our rates reflect the quality and services provided.

We sincerely apologize for the inconvenience you encountered with the room's comfort, breakfast offering, and service. Your comments regarding the blanket size, breakfast variety, and the check-in process have been shared with the respective teams to ensure immediate improvements. Training and support for new staff are priorities for us.

Once again, we apologize for not meeting your expectations and appreciate your feedback. While this stay was not to your satisfaction, we would be grateful for the opportunity to welcome you back in the future under improved circumstances.

Best regards,
Julia & harrys home Team Vienna
No Public Name
Business
50-59 years
Reviewed: 2 years ago (09/12/2024)
Date of experience: 12/2024

ok-gut...........................

Liebe/r Busch,

vielen Dank für deine kurze, aber positive Rückmeldung! Es freut uns, dass du zufrieden warst. Wir hoffen, dich bald wieder bei uns begrüßen zu dürfen.

Alles Gute und bis zum nächsten Mal!
Albert & dein Team vom harry´s home Wien
By Michael Foster
Business
50-59 years
Reviewed: 2 years ago (09/12/2024)
Date of experience: 12/2024

Clean location with welcoming staff.

Dear Michael,

Thank you so much for your kind review! We're thrilled to hear that you enjoyed our rooms, convenient location with easy public transportion access, and the welcoming atmosphere provided by our staff. It's wonderful to know that the proximity to the mall added to your experience.

We hope to welcome you back soon and provide you with another fantastic stay, not only in Vienna, but also in the numerous harry´s homes in Austria, Germany and Switzerland!

Warm regards,
Albert & your the team of harry´s home Vienna
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