harry’s home Wien Millennium Tower hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 6,257 reviews across 12 portals
:
By Mario
Business
50-59 years
Reviewed: 2 years ago (22/04/2024)
Date of experience: 04/2024

Everything ok but pricy

Hello Mario,

Thank you for your feedback about your recent stay. We're glad to hear that you found everything to be satisfactory overall.

We appreciate your comments about the pricing and will take this into consideration for future improvements.

If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.

We hope to welcome you back again soon!

Best regards,
your harry's home family
No Public Name
Business
30-39 years
Reviewed: 2 years ago (21/04/2024)
Date of experience: 04/2024

7 days without a functioning wifi！Told the reception several times but never solved.

Hello Yu,

Thank you for your feedback regarding your stay. We apologize for the issues you experienced with the WiFi and for not resolving this to your satisfaction. This is not the standard we strive for.

We will ensure that our team addresses the technical issues with the WiFi to ensure that our guests can connect seamlessly in the future. We would like to offer you a free breakfast for your next stay. Just contact us directly.

We hope to have the opportunity to welcome you back in the future despite this experience.

Best regards,
your harry's home family
No Public Name
Family
20-29 years
Reviewed: 2 years ago (20/04/2024)
Date of experience: 04/2024

We can spend great days at this hotel. It’s easy to go sightseeing in Vienna, so we enjoyed so much.

Dear Otani,

Thank you very much for the great feedback! We are very pleased to know that you enjoyed your stay with us and had a great time exploring Vienna.

We hope to welcome you again soon, either in Vienna or at one of our 15 locations in Austria, Germany and Switzerland!

All the best,
your harry's home family
No Public Name
Business
50-59 years
Reviewed: 2 years ago (20/04/2024)
Date of experience: 04/2024

Leider kann man das Fenster nicht öffnen.

Lieber Herr Sepulveda,

vielen lieben Dank für das gute Feedback!

Das Öffnen der Fenster ist leider auf Grund von Sicherheitsmaßnahmen nicht möglich.

Wir hoffen aber dich bald wieder bei uns begrüßen zu dürfen, entweder in Wien oder bei unseren 15 Standorten in Österreich, Deutschland und der Schweiz!

Alles Liebe,
eure harry's home family
No Public Name
Couple
60-69 years
Reviewed: 2 years ago (19/04/2024)
Date of experience: 04/2024

Schönes Hotel das würde ich wieder buchen

Liebe Familie Athens,

vielen herzlichen Dank für die großartiges Feedback! Es freut uns sehr zu wissen, dass ihr euch bei uns wohlgefühlt habt.

Wir hoffen euch bald wieder bei uns begrüßen zu dürfen, entweder in Wien oder bei unseren 15 Standorten in Österreich, Deutschland und der Schweiz!

Alles Liebe,
eure harry's home family
No Public Name
Alone
60-69 years
Reviewed: 2 years ago (19/04/2024)
Date of experience: 04/2024

Pleasant modern hotel for casual or business travel

Dear Chipanshi,

many thanks for taking the time to send us feedback, which we take very seriously. It is great to know that you were happy with service our staff provided you with during your time with us. We apologise for any shortcuts you might have experience in the cleaning of your room. Please be assured that this will be forwarded to the relevant department, in order to make sure it does not happen again in the future.

Looking forward to welcoming you again, here in Vienna or in any of our 15 locations throughout Austria, Germany or Switzerland.

Best wishes,
your harry´s home family
No Public Name
Friends
40-49 years
Reviewed: 2 years ago (19/04/2024)
Date of experience: 04/2024

Alles sehr stilvoll und gastfreundlich, wir haben uns sehr wohl gefühlt, plus super Anbindung per Öpnv zum Stadtzentrum als auch Flughafen, vielen Dank

Lieber Matthias,
vielen lieben Dank, dass du dir die Zeit genommen hast uns ein Feedback zu geben.

Es freut uns sehr zu hören, dass ihr euch wohlgefühlt habt bei uns und eine schöne Zeit hattet.

Wir hoffen euch bald wieder bei uns begrüßen zu dürfen, entweder in Wien oder bei unseren 15 Standorten in Österreich, Deutschland und der Schweiz!

Alles Liebe,
eure harry's home family
No Public Name
Business
50-59 years
Reviewed: 2 years ago (18/04/2024)
Date of experience: 04/2024

Grundsätzlich (außer Sauberkeit) alles in Ordnung, dass wir (als Stammkunden = Ecolab) 50% mehr für das Zimmer (Erklärung Messezeit) wurde von den internationalen Kollegen weitestgehend nicht verstanden

Hallo Walter,

vielen Dank für dein Feedback. Es tut uns leid, dass du mit der Sauberkeit nicht zufrieden warst. Wir werden sicherstellen, dass solche Unannehmlichkeiten in Zukunft vermieden werden.

Wir verstehen deine Bedenken bezüglich der Preisgestaltung während der Messezeiten. Bitte entschuldige die Unklarheit für unsere internationalen Gäste. Wir werden sicherstellen, dass wir solche Situationen besser kommunizieren.

Es freut uns zu hören, dass du mit dem Service an der Rezeption und dem Frühstück zufrieden warst.

Wir hoffen, dass wir dich trotz dieser Erfahrung bald wieder bei uns begrüßen dürfen.

Liebe Grüße,
deine harry's home family
By Andrew Fontenelle
Business
60-69 years
Reviewed: 2 years ago (17/04/2024)
Date of experience: 04/2024

I was very happy with my stay. Convenient location with very friendly and helpful staff.

Dear Andrew,

many thanks for taking the time to review your stay. It is great to know that we ticked all your boxes (from breakfast to our staff) and managed to offer you a plesant stay while in Vienna!

Looking forward to welcoming you again in the future.

Best Wishes,
your harry´s home family
No Public Name
Business
40-49 years
Reviewed: 2 years ago (16/04/2024)
Date of experience: 04/2024

tres bien situé et très agréable

Dear Weimer,

many thanks for such a great review. We are happy to see that you are satisfied not only with the hotel itself, but also with our breakfast and our staff. Likewise it is positive to know that the hotel´s location made your stay in Vienna more practical!

Looking forward to welcoming you again in Vienna or perhaps in any of our 15 locations throughout Austria, Germany and Switzerland.

Best Wishes,
your harry´s home family
Back to Top CERTIFICATE what's this?