No Public Name
Business
30-39 years
Reviewed:
1 year ago
(17/03/2025)
Date of experience:
03/2025
By Catalina Hess
Business
60-69 years
Reviewed:
1 year ago
(14/03/2025)
Date of experience:
03/2025
By Lars Hück
Business
50-59 years
Reviewed:
1 year ago
(14/03/2025)
Date of experience:
03/2025
No Public Name
Alone
30-39 years
Reviewed:
1 year ago
(13/03/2025)
Date of experience:
03/2025
By Alexander Paul
Business
60-69 years
Reviewed:
1 year ago
(12/03/2025)
Date of experience:
03/2025
No Public Name
Business
40-49 years
Reviewed:
1 year ago
(11/03/2025)
Date of experience:
03/2025
No Public Name
Business
30-39 years
Reviewed:
1 year ago
(10/03/2025)
Date of experience:
03/2025
No Public Name
Business
50-59 years
Reviewed:
1 year ago
(06/03/2025)
Date of experience:
03/2025
No Public Name
Couple
50-59 years
Reviewed:
1 year ago
(03/03/2025)
Date of experience:
03/2025
No Public Name
Alone
30-39 years
Reviewed:
1 year ago
(03/03/2025)
Date of experience:
02/2025
Overall, it was an absolutely perfect experience. The rooms were spotless, the staff was incredibly attentive, and the facilities were top-notch. The food was delicious and the variety at the buffet was impressive.
However, there was one issue that stood out. One guest was walking around in a bathrobe, which looked quite inappropriate for a shared dining area. Even more concerning, I saw this guest taking carrots from the buffet with his hands, without using any utensils. This is extremely unhygienic and not something you would expect at a hotel of this standard.
Aside from this, everything else was fantastic, and I hope the hotel will address this type of behavior to maintain the high level of service and cleanliness.
Thank you for taking the time to share your experience with us. We are truly delighted to hear that you had an overall perfect stay and that you appreciated our spotless rooms, attentive staff, and high-quality facilities. It’s also wonderful to know that you enjoyed the variety and taste of our buffet.
We sincerely apologize for the incident you mentioned. Ensuring a clean and comfortable dining environment for all our guests is a top priority, and we take matters of hygiene very seriously. Please rest assured that we will reinforce our policies with both guests and staff to prevent such situations in the future.
Your feedback is invaluable to us, and we appreciate your kind words about your stay. We look forward to welcoming you again and providing an even better experience next time.
Best regards,
Your harry's home TEAM