HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,575 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Très bonne écoute de l'équipe qui a su proposer à une solution pour échange de chambre, merci à l'équipe

Merci beaucoup pour votre excellent commentaire !!!
Nous l'avons partagé avec tout notre personnel!
Nous travaillons pour fournir d'excellents séjours à nos clients et leur faire sentir comme à la maison, et s’il y a un incident, résolvez-le immédiatement
Un grand merci aussi pour mettre en évidence surtout notre personnel !!
Nous serons heureux de vous accueillir à nouveau !!
Merci une fois de plus!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Very good. Well located, nice, clean hotel. Good service from the staff. Unfortunately the pool is a joke.

Thank you so much for this amazing comment!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff and cleaning
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Tres satisfaisant

Merci beaucoup pour votre excellent commentaire !!!
Nous serons heureux de vous accueillir à nouveau !!
Merci une fois de plus!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Boa

Gracias por su opinion!!
Esperamos verle de nuevo muy pronto!!
Silvia Armengol-Manager Hcc Montblanc
By Dave DeBoer
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Ok, but not grand.

Dear Mr. De Boer
First of all thank you for the time used in sharing your experience with us.
We are deeply sorry to know your stay was not as expected. We want to apologize
Our objective is to improve every day to offer excellent stays to our guests we have other hotels wich belongs our chain on the same location, maybe next time you could check it.
It would be a pleasure welcoming you back soon.
Thank you so much again for your feed back and kind regards,
Silvia Armengol-*Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Well situated
Clean and proper
Helpful staff
Would have preferred one queen size bed than two twins pushes together.

Thank you for this amazing review!
Thank you very much for remarking our good qualities as location and cleaning but over all our staff. We will share your opinion with them they will be very proud of it.
We are very happy to know that you enjoyed your stay very much.
Our objective is to improve every day to offer excellent stays to our guests.
We will be happy to welcome you again!!

Yours sincerely,
silvia Armengol-Manager Hcc Montblanc
By Rita Pires
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Gostamos muito! Ficamos super satisfeitos! Para repetir.

Muchisimas gracias por su opinion Sra Pires.
Es un placer saber que hemos estado a la altura de sus expectativas, por supuesto, les esperamos muy pronto de nuevo
Saludos cordiales
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 2 years ago (28/09/2023)
Date of experience: 09/2023

Staff was friendly and hel6. Only negatives were room had very little soundproofing so could here neighbors and the hourly ringing of church bells.

Thank you for this amazing review!
Thank you very much for remarking our service!!
We are very happy to know that you enjoyed your stay very much.
Our objective is to improve every day to offer excellent stays to our guests.
We are sorry because of the problems with noise, maybe next time you could ask for a quieter room.
We will be happy to welcome you again!!

Yours sincerely,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (27/09/2023)
Date of experience: 09/2023

good

First of all thank you for the time used in sharing your experience with us.
We are deeply sorry to know your stay was not as expected. We want to apologize
Our objective is to improve every day to offer excellent stays to our guests son thank you for your feed back.
Thank you so much and kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Jose Mas
Reviewed: 2 years ago (27/09/2023)
Date of experience: 09/2023

Buena

Muchisimas gracias por su tiempo en opinar Sr. Mas.
Gracias por su alta valoracion
Gracias por su feed back acerca del desayuno, tomamos nota de ello , es cierto que el dia de su estancia habia un grupo grande y quizas en algun momento puntual hubo falta de algun producto/material. Sentimos el inconveniente.
Gracias por ayudarnos a mejorar cada dia.
Esperamos verle de nuevo
Hasta pronto!
Silvia ARmengol-Directora Hcc Montblanc
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