HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,576 reviews across 8 portals
:
No Public Name
Reviewed: 3 years ago (18/09/2023)
Date of experience: 09/2023

Hôtel très bien situé, personnel très gentille et serviable . Propre. Chambre mal située

Merci beaucoup pour votre commentaire !!! .
Un grand merci aussi pour mettre en évidence notre personnel !!
Nous regrettons le problème avec la chambre , si nous avions su nous aurions changé votre chambre
Nous serons heureux de vous accueillir à nouveau !!
Merci une fois de plus!
Silvia Armengol-Manager Hcc Montblanc
By Robert E.
Reviewed: 3 years ago (18/09/2023)
Date of experience: 09/2023

I was disappointed that I was not able to use the hotel restaurant on my last night. I walked 10 mile that afternoon and was not looking to walk looking for restaurants.
Overall this is a very good hotel. Good internet speed around 78mbps. Other hotels in Spain 2 to 4 mbps internet rate. Only one other hotel had higher at 200 mbps.

Dear Mr. Robert
First of all thank you for the time used in sharing your experience with us and thank you for your Opinion!!!
We are deeply sorry to know your stay was not as expected. We want to apologize for the inconveniences.
Restaurant was fully booked because we had a group and reservations at restaurant, we are really sorry.
We hope see you again and we will reserve restaurant in advance for you .
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By AC
Reviewed: 3 years ago (18/09/2023)
Date of experience: 09/2023

Good experience, but the beds need to be way better, that's the most important thing in a hotel and it was extremely disapointing.

Dear Mrs Carpenter
Thank you so much for this comment!
Thanks for your feed back about bed, we will check if something was wrong in your room.
We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately, maybe we could have change your room.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Marie-Chantal Nadeau
Reviewed: 3 years ago (18/09/2023)
Date of experience: 09/2023

Everything was perfect location, room, pool and the staff

Dear Mrs. Nadeau.
Thank you very much for your excellent comment !!!
We have shared it with all our staff! We work to provide excellent stays to our guests
Many thanks also for highlighting our location, just in city center , in a walking distance from all the main touristic attractions, shopping and restaurant area
We will be happy to welcome you again!!
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (18/09/2023)
Date of experience: 09/2023

Excellent séjour.

Merci beaucoup pour votre excellent commentaire !!!
Nous serons heureux de vous accueillir à nouveau !!
Merci une fois de plus!
Silvia Armengol-Manger Hcc Montblanc
By GIUSEPPE ROSANO
Reviewed: 3 years ago (18/09/2023)
Date of experience: 09/2023

PERFETTO

Apprezzato Sig Rosano
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (16/09/2023)
Date of experience: 09/2023

Muy buen trato en recepción, amables y educados. El hotel hermoso, limpio y agradable

Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por destacar nuestra limpieza y servicio, sin duda dos de nuestros puntos fuertes
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (16/09/2023)
Date of experience: 09/2023

Excellent hotel with good facilities. Maybe a toilet brush in bathroom would be useful. Would stay again. Thank You

Thank you so much for this amazing comment!
We are so happy to read that your stay fulfiled your expectations .
For hygiene and safety issues we do not leave brushes in the bathrooms of our rooms, so our staff performs a thorough cleaning on a daily basis, we regret if this has caused you an inconvenience
It will be a pleasure to host you in the future.
Kind regards
Silvia Armengol-Manager Hcc Montblanc
By Isabelle
Reviewed: 3 years ago (16/09/2023)
Date of experience: 09/2023

Good

Dear Isabelle
Thank you so much for your comment!
We are so happy to read that your stay fulfiled your expectations
We note your feed back about breakfast. Thanks for help us to improve every day.
It will be a pleasure to host you in the future.
Kind regards
Silvia ARmengol-Manager Hcc Montblanc
By Eduard de Belgique
Reviewed: 3 years ago (15/09/2023)
Date of experience: 09/2023

Super

Gracias por esta magnifica valoracion!
Esperamos verle muy pronto
Silvia Armengol-Directora Hcc Montblanc
Back to Top CERTIFICATE what's this?