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Public Reviews Score
89%

"Very satisfied"

Based on 10,576 reviews across 8 portals
:
No Public Name
Reviewed: 3 years ago (20/07/2023)
Date of experience: 07/2023

Sympa

Thanks for your opinion!!
We hope see you again very soon.
Yours sincerely
No Public Name
Reviewed: 3 years ago (19/07/2023)
Date of experience: 07/2023

It was satisfactory

Thank you for choosing us for your stay in Barcelona!
We are so happy to know that we accomplish your expectations and that you enjoyed a lot the hotel and the city!
We hope we can welcome you again very soon!
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (19/07/2023)
Date of experience: 07/2023

Globalement bien ....accueil un peu plus souriant.

Merci beaucoup pour votre commentaire !!!
Nous travaillons pour fournir d'excellents séjours à nos clients Nous regrettons de ne pas avoir atteint 100% de notre attention, précisément l’une de nos forces. Nous examinerons ce qui s’est passé pour l’améliorer
Tout d'abord, nous voulions vous remercier pour le temps passé à nous envoyer vos commentaires du petit dejeuner. Toutes les opinions de nos clients sont très importantes pour nous, car elles nous aident à nous améliorer chaque jour. Nous prenons note de votre suggestion concernant le petit-déjeuner. Merci de nous aider à nous améliorer
Nous serons heureux de vous accueillir à nouveau !!
Merci une fois de plus!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (19/07/2023)
Date of experience: 07/2023

The staff were all friendly and the room was clean. I think it would be better if a bathrobe was provided in the room as standard.

First of all thank you for sharing your opinion with us.
We always welcome all the reviews, as they help us to improve and to work better for our customers.
Thank you for highlight our cleaning and the best we have: our staff.
Thanks for your feed back about bathrobe, and thanks to improve every day
It will be a pleasure to host you in the future.
Kind regards,
By Paul Miller
Reviewed: 3 years ago (18/07/2023)
Date of experience: 07/2023

excellent, staff extremely friendly also

Thank you very much for your fantastic opinion Mr. Miller
It´´s a pleasure to know that your stay in our hotel has been satisfactory.
I will notify your appreciation to all the staff they will be very proud of it.
We hope to see you soon in our hotel
Yours Sincerely
Silvia Armengol-Manager Hcc Montblanc
By Henning
Reviewed: 3 years ago (18/07/2023)
Date of experience: 07/2023

Veldig bra. Fint hotell med god beliggenhet. Hyggelig personell i resepsjonen.

Veldig lytt mellom rommene, men det er det eneste negative.

Thank you very much for your opinion Mr Henning.
It´´s a pleasure to know that your stay in our hotel has been satisfactory.
I will notify your appreciation to all the staff .
We are really sorry because of your problems with noise during your stay. We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately
We hope to see you soon in our hotel
Yours Sincerely
Silvia Armengol-Manager Hcc Montblanc
By Kevin Eguia
Reviewed: 3 years ago (17/07/2023)
Date of experience: 07/2023

It's my second time staying at the Montblanc (this time around, with family) and I am glad it had lived up to not only my, but more importantly to their expectations (and even went beyond). Keep it up!

Dear Mr. Eguia
Thank you so much for this amazing comment!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.
We always work to provide our guests with the best memorable stays possible and it´s greatefoul to know we are your hotel in Barcelona!!!
It will be a pleasure to host you in the future again
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Julia Jansch
Reviewed: 3 years ago (17/07/2023)
Date of experience: 07/2023

Optimal für einen kurzen Aufenthalt

Dear Mrs. Jansch
Thank you so much for this comment!
We are deeply sorry to know your stay was not as expected. We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately.
Precisely our cleanliness is one of our strengths so we are very concerned about what it tells us, we will find out what happened so that it does not happen again.
Thanks for your feed back and help us to improve every day
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (17/07/2023)
Date of experience: 07/2023

Veldig bra , vi har vært der 2 ganger tidligere.

Thank you so much for this comment!
We are so happy to read that your stay fulfiled your expectations and thank you for reserve again in our hotel.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Hcc Montblanc
No Public Name
Reviewed: 3 years ago (16/07/2023)
Date of experience: 07/2023

Muy satisfactoria

Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Esperamos poder verle de nuevo muy pronto!
Saludos cordiales,
Silvia ARmengol-Directora Hcc MOntblanc
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