HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,585 reviews across 9 portals
:
No Public Name
Reviewed: 9 months ago (18/07/2025)
Date of experience: 07/2025

Bien situé
Plusieurs personnes disent avoir été dérangé par le bruit la nuit à Barcelone
Pas nous on a rien entendu
Nous avons mangé chez Ginos 3 fois

Chère Mme Line Renaud,

Nous vous remercions vivement d'avoir pris quelques minutes pour partager votre expérience.

Nous sommes ravis de savoir que vous avez apprécié notre emplacement et passé un séjour relaxant.

Nous sommes ravis de lire que la piscine et le bar, récemment rénovés, ont été des moments forts de votre séjour à l'hôtel, tout comme vos escapades culinaires en ville. De tels commentaires nous motivent à nous améliorer chaque jour pour rendre chaque séjour agréable et confortable pour nos clients, en particulier ceux qui recherchent une expérience pratique et relaxante dans le centre de Barcelone.

Nous espérons vous revoir bientôt.

Merci beaucoup.
Silvia Armengol - Directrice du HCC Montblanc
By haleh
Reviewed: 9 months ago (17/07/2025)
Date of experience: 07/2025

delightful

Thanks for your review !
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Davor
Reviewed: 9 months ago (16/07/2025)
Date of experience: 07/2025

Hotel is new and nice, rooms clean, location excellent, breakfast ok, except for reception experience wouldn't have any complaints

Muchas gracias por su tiempo en opiniar Sr. Davor
Nos complace saber que hemos estado a la altura de sus expectativas en cuanto a confort y limpieza.
Lamentamos su experiencia con recepcion. Efectivamente las dos personas que habia en recepcion no entendieron que queria añadir una persona más en su habitacion con el correspondiente suplemento en lugar de añadir una habitación más. Posterioremente , es correcto, en caso de tener habitaciones con terraza disponibles siempre las ofrecemos , informando del cargo adicional, por si el cliente quiere hacer un upgrade. El cliente tiene la opcion de cogerla o no.
Efectivamente por error del personal de recepcion se le cobró una tasa en exceso ya que el acompañante no iba a estar toda la estancia si no solo una noche, como nos indica. La tasa es un impuesto que estamos obligados a cobrar y al ir ligado a la reserva, por error se cobro de más, lamentamos que pudiera pensar que era un tanto sospechoso. Le aseguro que no fue nuestra intención , si no un error.
Ciertamente fue un cumulo de errores que le rogamos nos disculpen . Lo sentimos.
Gracias por su feed back que nos ayudara a mejorar., sin duda
Saludos cordiales.
Silvia Armengol-Directora Hcc Montblanc
By Louise Nilsson
Reviewed: 9 months ago (16/07/2025)
Date of experience: 07/2025

Vi är väldigt nöjda med vår vistelse på HCC Montblanc. Vi är väldigt glada för poolen och terrassen som vi nyttjade dagligen. Det var väldigt skönt att få svalka sig i poolen efter en varm dag i stan.

Dear Ms. Nilsson,

Thank you very much for sharing your positive experience with us.

We are pleased to know that both the recently renovated pool and terrace were highlights during your stay and provided moments of relaxation and enjoyment after your time in the city.

We also appreciate your recognition of our central and accessible location, as well as the ease of check-in, cleanliness, and service received. Comments like yours encourage us to continue working hard to ensure our guests feel comfortable and welcome at all times.

We hope to see you again soon.

Silvia Armengol - Director, Hcc Montblanc
By Gianna
Reviewed: 9 months ago (16/07/2025)
Date of experience: 07/2025

Molto piacevole!


Apprezzata Gianna
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 9 months ago (16/07/2025)
Date of experience: 07/2025

Nous avons passé un bon séjour dans l hôtel,le personnel est très serviable. La terrasse est bien aménagée avec sièges ,bar et piscine.

Cher Mme Debay
Merci beaucoup pour votre excellent commentaire !!!
Nous l'avons partagé avec tout notre personnel!
Nous travaillons pour fournir d'excellents séjours à nos clients
Un grand merci aussi pour mettre en évidence notre petit dejeuner et la piscine et surtout notre personnel !!
Nous serons heureux de vous accueillir à nouveau !!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 9 months ago (15/07/2025)
Date of experience: 07/2025

Ottimo


Apprezzata Paola,
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
By Ricardo peñailillo
Reviewed: 9 months ago (15/07/2025)
Date of experience: 07/2025

Muy grata todo bien

Apreciado Sr. Penailillo
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes su opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Tomamos nota acerca del comentario del desayuno, Gracias por ayudarnos a mejorar!
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 9 months ago (15/07/2025)
Date of experience: 07/2025

the location was very good and the staff in particular Chris was extremely helpful especially when we requested a room change. we were moved to 516 facing pool which was a lot quieter, however even this room had noise issues as we could hear voices and foot traffic from room above not ideal but manageable. pool could be beneficial to have shade umbrellas

Dear Mr. Dintinosante,

Thank you very much for sharing your experience and highlighting the hotel's location, as well as the attention received by the team, especially regarding the room change. We congratulate all of them, especially Chris, who will surely be very happy about it.

We are pleased to know that the move to a pool-facing room contributed to a better rest. We regret, however, the inconvenience caused by the noise from other rooms. We sincerely appreciate you mentioning this, as your comments help us identify areas where we can continue to improve to offer increasingly satisfactory stays.

We also value your suggestion about adding umbrellas to the pool area. We have just renovated the pool and have taken note of your comments, as our guests' opinions are essential to continue improving the quality of our services and facilities.

We appreciate your recognition of the cleanliness and value for money. It will be a pleasure to welcome you again in the future and exceed your expectations.

See you soon

Silvia Armengol - Director, HCC Montblanc
No Public Name
Reviewed: 9 months ago (15/07/2025)
Date of experience: 07/2025

Une bonne expérience merci pour l'accueil

Cher Mr. Giraudon
Merci beaucoup pour votre excellent commentaire !!!
Nous travaillons pour fournir d'excellents séjours
Nous serons heureux de vous accueillir à nouveau !!
Silvia Armengol-Manager Hcc Montblanc
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