HCC MONTBLANC hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,538 reviews across 10 portals
:
No Public Name
Reviewed: 9 months ago (26/10/2024)
Date of experience: 10/2024

Front desk clerk was great. Helped us get s room after reservation mistake by booking app. He saved our day!

Thank you so much for this amazing comment Mr. Weisentein!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight our service
We always work to provide our guests with the best memorable stays possible and try to help them during your stay.
It´s nice to know we helped you with your reservation
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By hyuna yun
Reviewed: 9 months ago (25/10/2024)
Date of experience: 10/2024

clean and kinedness crew

Thanks for your amazing review Huyna!
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 9 months ago (25/10/2024)
Date of experience: 10/2024

Our group liked the location and the rooms were clean, beds comfortable. Perfect for our group.

Thank you so much for this comment!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight our cleaning, one of our strenghts
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Pat Loehndorf
Reviewed: 9 months ago (24/10/2024)
Date of experience: 10/2024

Excellent

Thanks for your review Mrs. Loehndorf!
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Lori Meding
Reviewed: 9 months ago (24/10/2024)
Date of experience: 10/2024

We arrived before chexk-in time and they stored our bags so we could explore!

Thank you so much for this amazing comment MRs. Meding
We are so happy to read that your stay fulfiled your expectations and of course we have a locked rooms without charge in order to leave your bags in case of early check in or at your check out.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Maria Dolores Gomez Latorre
Reviewed: 9 months ago (24/10/2024)
Date of experience: 10/2024

Reception desk staff: some friendly and helpful, some not. Breakfast staff and cleaning staff: extremely efficient and friendly.

Apreciada SRa Gomez
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por destacar nuestra servico y nuestro desayuno pero sobretodo nuestro personal, sin duda uno de nuestros puntos fuertes.
Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se sienta tan bien con nosotros!
Esperamos poder verle de nuevo!
Saludos cordiales,
By Laurie LaRock-Jin
Reviewed: 9 months ago (23/10/2024)
Date of experience: 10/2024

Read comment above.

Dear Mrs. LaRock
We are very sorry about the incident you mentioned.
As we already told you at the time, at the time of check in and as it was a group, we closed the doors of the hotel for maximum security during the process so no one apart from the group that were in the hotel entered, as we told you perhaps the robbery was before entering the hotel when unloading the suitcases on the street.
The reception team helped you at all times and their attitude was not indifferent at all, but quite the opposite, but in these cases you have to file a complaint with the police and follow the established protocols that must be carried out by people who has been robbed.
We are sorry if you did not feel sufficiently attended to but that was not our intention.
We are sorry
Sincerely.
Silvia Armengol-Director Hcc Montblanc

No Public Name
Reviewed: 9 months ago (22/10/2024)
Date of experience: 10/2024

Boa


Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta opinión Sra Consorte
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Tenemos planificados en breve mejoras en el confort de nuestras camas. Gracias por ayudarnos a mejorar cada dia con sus sugerencias!!
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 9 months ago (21/10/2024)
Date of experience: 10/2024

siamo stati molto bene



Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione Sig. Gaddoni.
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 9 months ago (21/10/2024)
Date of experience: 10/2024

Excelente! Amamos o hotel!

Apreciada Sra Pereira
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
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