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Public Reviews Score
89%

"Very satisfied"

Based on 10,576 reviews across 8 portals
:
No Public Name
Reviewed: 3 years ago (31/05/2023)
Date of experience: 05/2023

Overall is fine

Thank you so much for thiscomment!
We are so happy to read that your stay fulfiled your expectations .
It will be a pleasure to host you in the future.
Kind regards,
Silvia ARmengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (30/05/2023)
Date of experience: 05/2023

Staff could not be more friendly and helpful, shame the rooms weren't great

Dear Mr. Luke
First of all thank you for the time used in sharing your experience with us.
We are deeply sorry to know your stay was not as expected. We want to apologize for the inconveniences.
We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately. Maybe we could have change the room.
Thank you for highlight the best we have: our staff.
Thanks again for your time
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Jørgen Ravn
Reviewed: 3 years ago (30/05/2023)
Date of experience: 05/2023

der var en rigtig fin service når vi henvende os til personalet

Thanks for your opinion
Thanks for highligh our service, we will share your opinion with all of them. They will be very proud of it
We hope see you again very soon
Silvia Armengol-Manager Hcc Montblanc
By Helna Groenewald
Reviewed: 3 years ago (29/05/2023)
Date of experience: 05/2023

Very easy and comfortable. Staff friendly

Thanks for your opinion
We hope see you again very soon
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Emile Guirgess
Reviewed: 3 years ago (29/05/2023)
Date of experience: 05/2023

Good - very good

Dear Mrs Guirgess!!
Thank you so much for this amazing comment!
We are so happy to read that your stay fulfiled your expectations
It will be a pleasure to host you in the near future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (29/05/2023)
Date of experience: 05/2023

It is ok, but don't eat in the restaurant because no window, just ok for breakfast

Thank you so much for this comment!
We encourage all our guests to inform about their inconveniences during their stay in order to solve it during those days. We have rooms with different views so we hope that it is the client who tells us if the assigned room is not to your liking. Sorry for the inconveniences
Indeed our restaurant does not have a view, but our kitchen is highly recommended so we regret not being able to make use of it, really, it would have surprised you
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (29/05/2023)
Date of experience: 05/2023

I can realy think to stay there again

Thank you so much for this comment!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight our confort and cleaning
Thanks for your feed back about pool area.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Sarah Bowe
Reviewed: 3 years ago (29/05/2023)
Date of experience: 05/2023

Fabulous hotel, friendly staff, ideal location and very clean

Dear Mrs bowe
Thank you so much for this amazing comment!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight our location and cleaning and the best we have: our staff.
We always work to provide our guests with the best memorable stays possible .It has been a pleasure to share with you such a special date
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (27/05/2023)
Date of experience: 05/2023

Tout était parfait

Merci beaucoup pour votre excellent commentaire !!! Nous l'avons partagé avec tout notre personnel! Nous travaillons pour fournir d'excellents séjours à nos clients et leur faire sentir comme à la maison.
Nous serons heureux de vous accueillir à nouveau !!
Merci une fois de plus!
Silvia Armengol-Manager Hcc Montblanc
By Jean Cernigoj
Reviewed: 3 years ago (27/05/2023)
Date of experience: 05/2023

It is a good location, the staff was ver helpful.

Dear Mr. Cernigoj
First of all thank you for the time used in sharing your experience with us.
We are deeply sorry to know your stay was not as expected. We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately, we are really sorry about it. Maybe we could have change your room.
Thanks for highligh our staff.
We would be happy to lodge you again.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
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