HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,576 reviews across 8 portals
:
By Karina
Reviewed: 3 years ago (27/05/2023)
Date of experience: 05/2023

Maravilhosa ! Amei o SPA

No Public Name
Reviewed: 3 years ago (26/05/2023)
Date of experience: 05/2023

En general todo muy bien

Muchisimas gracias por su comentario
Fue un placer poder hablar con ustedes personalmente.
Esperamos que vuelvan muy pronto y estaremos encantados de que se alojen de nuevo con nosotros.
Esta es su casa en Barcelona.
Un saludo y hasta pronto!
Silvia ARmengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (26/05/2023)
Date of experience: 05/2023

Reasonably satisfied

First of all thank you for the time used in sharing your experience with us.
We are deeply sorry to know your stay was not as expected. We want to apologize for the inconveniences
Our terrace bar is open just last friday!! It´s open during summer season but we open before due to the good weather
We have at your disposal in the bar a menu with more than 20 references, tapas, salads, pizzas, sandwliches and dishes to share in addition to our daily menu, we regret if this did not seem enough. Thanks for your feed back.
In all our rooms we a device to regulate the air conditioning. If we had been informed of this inconvenience, we would have explained how it works. Similarly, if we had known he needed blankets, we would have been able to provide them.
Sorry again for this inconveniences.
We would like to lodge you again in a near future.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (26/05/2023)
Date of experience: 05/2023

Pleasant and convenient.

Thank you very much for your nice opinion
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By The road construction causes b..
Reviewed: 3 years ago (25/05/2023)
Date of experience: 05/2023

Nice small room hotel with nice help and good restaurants close.

Dear Mr. Wedge
First of all thank you for the time used in sharing your experience with us.
We are deeply sorry to know your stay was not as expected. We want to apologize for the inconveniences
We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately. Maybe we could have change your room.
Yours sincerely
Silvia ARmengol -Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (24/05/2023)
Date of experience: 05/2023

Très bon hôtel, bien situé et confortable.

Merci beaucoup pour votre excellent commentaire !!!
Un grand merci aussi pour mettre en évidence le confort de notre chambre et petit dejeuner !!
Nous serons heureux de vous accueillir à nouveau !!
Meilleures salutations.
Silvia Armengol-Manager Hcc Montblanc
By Gizella Fowler
Reviewed: 3 years ago (23/05/2023)
Date of experience: 05/2023

The hotel was in a great location. The room was spacious and clean

Dear Mrs. Fowler
Thank you very much for your excellent comment !!!
Many thanks also for highlighting the comfort of our room and cleaning , one of our strengths , and our buffet breakfast!!
We will be happy to welcome you again!!
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
By Fiorella
Reviewed: 3 years ago (23/05/2023)
Date of experience: 05/2023

È stata una piacevole sorpresa.
Soggiorno confortevole, personale tutto molto disponibile e gentile, in particolare
modo Fernando che ci ha accolto subito con il sorriso e la simpatia che lo contraddistingue.
Ci ha consigliato anche dove poter mangiare una buonissima paella.
Super... consigliato!!! anche per la posizione comoda per spostarsi sia a piedi che con i mezzi.
Ottimo per visitare tutti i punti più interessanti di Barcellona
Da ritornarci....

Apprezzata Sig. Fiorella
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Grazie per aver evidenziato il soprattutto il servizio di Fernando, Condivideremo la sua opinione con lui, ne sarà sicuramente molto orgoglioso per far sentire i nostri clienti unici e speciali ed è una grande soddisfazione sapere che siamo riusciti a farli sentire così bene con noi!
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
By L Lavallee
Reviewed: 3 years ago (23/05/2023)
Date of experience: 05/2023

Bonne

Bonjour Mme Lavallee
Tout d'abord, nous voulions vous remercier pour le temps passé à nous envoyer vos commentaires.
Et nous serons heureux de vous revoir dans notre hôtel!
Meilleures salutations.
Silvia Armengol-Manager Hcc Montblanc
By Mario Godoy
Reviewed: 3 years ago (22/05/2023)
Date of experience: 05/2023

Muy recomendable

Muchisimas gracias Sr. Godoy por su valoración
Un placer saber que hemos estado a la altura de sus expectativas y sin duda seguro volveremos a verle.
Hasta pronto
Silvia Armengol-Directora Hcc MOntblanc
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