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Public Reviews Score
88%

"Very satisfied"

Based on 10,565 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (30/04/2023)
Date of experience: 04/2023

Ok

Gracies!!
Fins aviat!
Silvia Armengol-Directora Hcc Montblanc
By Sara Longhin
Reviewed: 2 years ago (30/04/2023)
Date of experience: 04/2023

Camere molto pulite e spaziose, colazione ottima, posizione molto centrale è vicina alla metro

Apprezatta Sra Longhin
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Grazie per aver evidenziato il nostro confort, pulizia e colazione Lavoriamo per far sentire i nostri clienti unici e speciali ed è una grande soddisfazione sapere che siamo riusciti a farli sentire così bene con noi!
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
By Francesca
Reviewed: 2 years ago (29/04/2023)
Date of experience: 04/2023

Tutto il personale è stato gentilissimo anche nel riservarci un tavolo in un ristorante vicino per una ottima paella e in generale tutti molto cortesi.

Apprezzata Sig. Metelli,
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Grazie per aver evidenziato il nostro staff. Lavoriamo per far sentire i nostri clienti unici e speciali ed è una grande soddisfazione sapere che siamo riusciti a farli sentire così bene con noi!
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
By Nancy. The hotel has my full..
Reviewed: 2 years ago (28/04/2023)
Date of experience: 04/2023

Excellent staff service with check in —friendly and efficient since I had pre-paid for a 5-day stay. Appreciated that we were given a room early in the morning after disembarking from a cruise. However, the room location was not the best one. We were in Room 608 facing Via Laietana which is undergoing street work all day long and starting early in the morning. Since we stayed for 5 days I feel that we should have been given a room in another location away from the street noise. Another issue was the air conditioning system which did not cool the room appropriately. In order to cool the room, we were forced to open the window and listen to the street work noise plus the rowdy street people over the weekend. The cleaning lady did an excellent job keeping our room clean and shiny.

Dear Mrs. Orr
Thank you very much for your excellent comment !!! We have shared it with all our staff , especially with lady who cleaned your room. .She will be very proud of it.
We are deeply sorry to know your stay was not as expected because of noise. We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately.
We will be happy to welcome you again!!
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
By Schumacher
Reviewed: 2 years ago (28/04/2023)
Date of experience: 04/2023

Schönes Hotel in guter Innenstadtlage

Thanks for your opinion Mr. Schumacher. !!
We hope see you again very soon
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Massimo
Reviewed: 2 years ago (28/04/2023)
Date of experience: 04/2023

Bello

Thanks very much for your. opinion!!
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By MIGUEL
Reviewed: 2 years ago (28/04/2023)
Date of experience: 04/2023

UBICACION PERFECTA , TRATO EXCELENTE.

Apreciado Sr. Rotger
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por destacar nuestro personal. Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se haya sentido tan bien con nosotros!
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
By Justin Chan
Reviewed: 2 years ago (28/04/2023)
Date of experience: 04/2023

Pleasant and welcomed.

Dear Mr. Cheuk
Thank you for this amazing review!
Thank you very much for remarking our good buffet breakfast. We are now working about it and it´s a pleasure to know that we are doing a good job.
We are very happy to know that you enjoyed your stay very much
We will be happy to welcome you again!!
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Daniel
Reviewed: 2 years ago (27/04/2023)
Date of experience: 04/2023

La ville est super et l’hôtel est très bien situé, bon rapport qualité prix.

Cher Daniel
Merci beaucoup pour votre excellent commentaire !!!
Comme il est dit que nous avons dans le même bâtiment, parking privé uniquement pour nos clients avec un supplément moins cher que de laisser la voiture dans n’importe quel parking de la ville.
Nous serons heureux de vous accueillir à nouveau !!
Merci une fois de plus!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (27/04/2023)
Date of experience: 04/2023

Faires Preis- Leistungsverhältnis.
Sehr nettes, hilfsbereites Personal beim Check in

First of all, we would like to thank you for your time in writing an opinion about our Hotel.
Thank you for highlighting the treatment received by our reception staff.
Indeed, as you describes the first two days of your stay, you coincided with a group that went down all together and for a while the room was complete. When they got up they had to pick up and reassemble the tables. We regret if this was not done quickly enough.
We Will check about your inconvenience with smell in toilet. We are sorry for this inconvenience. We encourage all our clients to inform us about their inconveniences in order to solve it immediately.
Yours sincerely
Silvia ARmengol-*Manager Hcc Montblanc
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