HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,559 reviews across 10 portals
:
No Public Name
Reviewed: 3 years ago (13/04/2023)
Date of experience: 04/2023

Hotel carino e in buona posizione

Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
By Joselito Garcia
Reviewed: 3 years ago (13/04/2023)
Date of experience: 04/2023

Very hip and clean hotel, accessible to bus and train stations. Near museums and restos.

Thank you so much for this comment!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight our cleaning, a very important aspect for us
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Peter
Reviewed: 3 years ago (12/04/2023)
Date of experience: 04/2023

Fantastic enjoyable experience

Thank you very much for your fantastic opinion Peter
It´´s a pleasure to know that your stay in our hotel has been satisfactory.
We hope to see you soon in our hotel very soon!
Yours Sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (12/04/2023)
Date of experience: 04/2023

Bra, men skulle ønske det var vann i bassenget og bedre toalett

Thank you very much for your excellent comment !!!
Many thanks for your feed back about breakfast we will work about it. We have 4 kinds of cereals but maybe we can have other options. About eggs , you have the possibility to ask the waiter about fried eggs, omelette, a part of the exhibition menu.
For hygiene reasons, we do not have brushes in the bathrooms of the rooms, we are sorry if this is an inconvenience for you
Thanks again for your feed back and help us to improve every day.
We will be happy to welcome you again!!
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (12/04/2023)
Date of experience: 04/2023

Very good

Thank you for this review!
We hope see you again very soon
Sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (11/04/2023)
Date of experience: 04/2023

Muy buena. Volveré con seguridad.

Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Esperamos poder verle de nuevo por supuesto y no dude en avisarnos de que es usted cliente repetidora!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (11/04/2023)
Date of experience: 04/2023

Very good. The staff was very friendly and helpful - they are the hotel’s best asset. I would suggest that the chaperones for the school trip visitors exercise a little more oversight, especially after 10 p.m. I want the students to enjoy their stay, but not at my expense.

Thank you very much for your excellent comment !!!
We have shared it with all our staff! We work to provide excellent stays to our guests
Many thanks also for highlighting the comfort of our room and cleaning and above all our staff!!
We note your feed back about cleaning and noise at night in order to avoid in a future
We will be happy to welcome you again!!
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
By John
Reviewed: 3 years ago (11/04/2023)
Date of experience: 04/2023

Very pleasant stay. Room was very good, clean and spacious. Great staff and customer service too.

Dear John
Thank you very much for your comment !!!
We have shared it with all our staff! they are very proud of it
Many thanks also for highlighting the comfort of our room and cleaning and above all our service!!
We will be happy to welcome you again!!
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (11/04/2023)
Date of experience: 04/2023

Das Hotel ist sehr sauber und das Personal freundlich. Die zentrale Lager ist für einen Städtetrip optimal und die Metro ist gleich um die Ecke.

Thank you very much for your excellent comment !!! We have shared it with all our cleaning staff! They are very proud of it.
Many thanks also for highlighting the comfort of our room and situation just in city center near all main toristic atractiions, shopping center and restaurants!!
We will be happy to welcome you again!!
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
By Federica
Reviewed: 3 years ago (11/04/2023)
Date of experience: 04/2023

Il mio soggiorno è stato ottimo. Un consiglio: rinnovate gli spazi comuni al piano terra (hall, bar, sala colazione) il design non è accogliente troppo old style anni '80. Le camere e il bagno (ampio molto confortevole) sono invece più interessanti, con poco potrebbero essere veramente top.

Gentile Federica, innanzitutto mi scuso per i disagi che ha riscontrato durante il suo soggiorno presso il nostro hotel. Siamo sempre alla ricerca di migliorare il nostro servizio e i vostri feedback sono estremamente importanti per noi.

In merito alla mancanza di un servizio ristorante, ci teniamo a far sapere che durante i giorni festivi di Pasqua il nostro ristorante è stato eccezionalmente chiuso. Tuttavia, nel nostro bar è presente una carta che propone una vasta scelta di piatti come insalate, piatti da condividere, pizze e altre opzioni per poter cenare o pranzare in modo vario e completo.

Inoltre, ci dispiace molto perr il rilevatore di fumo coperto da carta e il minibar chiuso. Abbiamo preso nota della vostra segnalazione e ci assicureremo che il personale addetto alle pulizie presti maggiore attenzione a questi dettagli in futuro.

Ancora una volta, ci scusiamo per i disagi che avete incontrato e ci auguriamo di poter accogliervi nuovamente nel nostro hotel per dimostrarvi che il vostro feedback è stato preso seriamente e che abbiamo apportato le dovute migliorie al nostro servizio.

Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
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