HCC MONTBLANC hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,607 reviews across 10 portals
:
No Public Name
Reviewed: 3 years ago (10/02/2023)
Date of experience: 02/2023

Gut

Thanks for your time!
We hope see you again very soon
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Wioletta
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Synes alt var fint, jeg ville have lidt anderledes morgenmad

Dear Mrs. Strzelczyk
Thank you very much for your comment !!!
Many thanks also for highlighting the comfort of our room, cleaning and above all our staff!!
Thanks for your feed back about breakfast, we will work every day to improve!!
We will be happy to welcome you again!!
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Buena estancia, pero el hotel debería bloquear la planta entera si hay obras de gran envergadura, me pareció una falta de respeto cobrar un importe tan elevado para estar al lado de una habitación en renovación total.

Muchisimas gracias por su alta valoración
Lamentamos enormemente las molestias causadas, efectivamente esos dias tuvimos obras en una de las habitaciones cercanas a la suya y aunque lo hicimos en unas horas determinadas, lamentamos que pudieran molestarle, de haberlo sabido hubiésemos cambiado de inmediato su habitacion.
Lo sentimos.
Silvia Armengol-Directora Hcc Montblanc
By Grocq
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Hôtel parfaitement situé, prestations OK pour un hôtel de cette gamme.

Bonjour Mr Grocq
Tout d'abord, nous voulions vous remercier pour le temps passé à nous envoyer vos commentaires. Toutes les opinions de nos clients sont très importantes pour nous, car elles nous aident à nous améliorer chaque jour.
Nous serons heureux de vous revoir dans notre hôtel!
Avec nos meilleures salutations,
Meilleures salutations
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Perfect for the occasion (business travel)

Thank you for taking your time in writing this review. And thank you for choosing us for your stay in Barcelona!
We are so happy to know that we accomplish your expectations and that you enjoyed a lot the hotel and the city!
We hope we can welcome you again!
Best regards,
Silvia Armengol-Manager Hcc Montblanc
By Dickson
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

No comment

Dear Mr. Dickson
We are deeply sorry to know your stay was not as expected. We want to apologize for the inconveniences.
We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately.
Our objective is to improve every day to offer excellent stays to our guests.
Thank you so much and kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Good apart from the smell for the sewage.

First of all thank you for the time used in sharing your experience with us.
We are deeply sorry to know your stay was not as expected. We want to apologize for the inconveniences.
If we had known about these inconveniences, we would have done everything possible to correct them by changing the room, or whatever would have been necessary.
I assure you that we will do everything to solve the issues. Our objective is to improve every day to offer excellent stays to our guests.
It would be a pleasure welcoming you back soon.
Thank you so much and kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Bechara YARED
Reviewed: 3 years ago (08/02/2023)
Date of experience: 02/2023

Nice and clean and good service and good location

Dear Mr. Yared
Thank you for taking your time in writing this nice review. And thank you for choosing us for your stay in Barcelona!
We are so happy to know that we accomplish your expectations and that you enjoyed a lot the hotel and the city!
We will send your congratulations to all our cleaning staff they will be very proud of it. !
We hope we can welcome you again!
Best regards,
Silvia Armengol-Manager Hcc Montblanc
By Rita Lopez
Reviewed: 3 years ago (07/02/2023)
Date of experience: 01/2023

Muy buena.

Muchas gracias por su tiempo en opinar.
Un placer saber que hemos estado a la altura de sus expectativas.
Esperamos volverle a ver en una proxima ocasión
Gracias
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (07/02/2023)
Date of experience: 02/2023

Overall good

Thanks for your opinion!!
Yours sincerely
Silvia Armengol-Directora Hcc Montblanc
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