HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,562 reviews across 10 portals
:
By Rita Lopez
Reviewed: 3 years ago (07/02/2023)
Date of experience: 01/2023

Muy buena.

Muchas gracias por su tiempo en opinar.
Un placer saber que hemos estado a la altura de sus expectativas.
Esperamos volverle a ver en una proxima ocasión
Gracias
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (07/02/2023)
Date of experience: 02/2023

Overall good

Thanks for your opinion!!
Yours sincerely
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (07/02/2023)
Date of experience: 02/2023

El Hotel es básico aunque acogedor y estaría bien si se pudiera dormir, el ruido de la calle hizo imposible dormir una noche entera por lo que durante 4 noches estuve en un duerme vela bastante duro ya que era un viaje de trabajo y necesitaba descansar.

Muchisimas gracias por su opinion
Lamentamos enormemente las molestias que nos comenta. No nos consta que nos indicara nada al respecto durante su estancia, de otra forma hubiésemos cambiado su habitación a otra en la parte mas tranquila del hotel.
Para nosotros no es ningun problema ya que desconocemos las preferencias de nuestros clientes a su llegada a no ser que nos lo indiquen.
Siempre animamos a nuestros clientes que nos indiquen cualquier inconveniente a la mayor brevedad posible para poderlo solventar en el mismo momento. Lo lamentamos de veras.
Atentamente

Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (07/02/2023)
Date of experience: 02/2023

muy buena

Muchas gracias por su valoración !!
Esperamos verla en un futuro próximo!
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (07/02/2023)
Date of experience: 02/2023

there was no tea or coffee in the room, nor a mashine for hot water. but for this kind of a room there should have been. it was a big minus.

Thank you very much for your opinion
It´´s a pleasure to know that your stay in our hotel has been satisfactory.
We have kettles for our guests under request, as we inform in our directory, sorry if this information was note well done.
We hope see you again in a near future

Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (07/02/2023)
Date of experience: 02/2023

One of the best hotels Ive stayed at. Would come back.

Thank you so much for this amazing comment!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight our breakfast and location!!!
We always work to provide our guests with the best memorable stays possible.
Of course It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Maria jesus
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

molt recomenable, esta aprop del barri gotic,ramblas,etc,ho pots fer tot caminat per poguer disfrutar de la ciutat,encantadisima

Moltissimes gracies Sra Maria Jesus
Un plaer saber que la seva estada al nostre establiment ha estat tal i com espervava.
Desitjem tornar -la a veure ben aviat!!
Silvia Armengol-Directora Hcc Montblanc
By Lapasset Vincent
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

peut mieux faire, à l'accueil on ne se sent pas forcément les bienvenus, l'odeur de cigarette dans la chambre est insupportable.

Bonjour.
Nous tenons à vous remercier pour votre temps en écrivant un avis sur notre hôtel.
Nous sommes profondément désolés pour le fait quil nous décrit. si nous aviez eu connaissance de ce désagrément pendant votre séjour, nous aurions immédiatement changé de chambre. Nous encourageons toujours nos clients à nous informer de tous les inconvénients pendant leur séjour afin de les résoudre immédiatement.
Nous le ressentons vraiment et vous encourageons à revenir dans un avenir proche afin que vous ayez une autre image de notre établissement
Merci et salutations

Silvia Armengol-Manager Hcc Montblanc
By Oyeleke Akeem
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

Great

Thanks for your review. Mr Akeem.
We have kettles for our guests under request as we inform in our directory , sorry if this information has not arrived correctly
Thanks for you feed back that helps us improve
Yours sincerly
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (06/02/2023)
Date of experience: 02/2023

Service was good. Staff friendly

First of all thank you for the time used in sharing your experience with us.
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our service
Thans for your feed back about too much pork in our breakfast. Thanks for help us to improve every day.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
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