HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,563 reviews across 10 portals
:
By Isabel
Reviewed: 3 years ago (31/10/2022)
Date of experience: 10/2022

Hotel muito bom, funcionários extremamente simpáticos e atenciosos!! Excelente localização!

Apreciada Isabel
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por valorar nuestra situación , desayuno buffet y sobretodo nuestro personal !!
Estamos orgullosos de trabajar en el buen camino.
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
By Roche
Reviewed: 3 years ago (31/10/2022)
Date of experience: 10/2022

Tres bon accueil, hotel bien situé , très propre

Cher, Mme Roche
Merci beaoup pour votre excellent commentaire !!! Nous l'avons partagé avec tout notre personnel! Nous travaillons pour fournir d'excellents séjours à nos clients et leur faire sentir comme à la maison.
Un grand merci aussi pour mettre en évidence le confort de notre chambre, nettoyage et surtout notre personnel !!
Nous serons heureux de vous accueillir à nouveau !!
Merci une fois de plus!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (31/10/2022)
Date of experience: 10/2022

Virket moderne i resepsjon/inngang. Rommene var trange, gammelmodige og det var svært lytt. Manglet bord og et par stoler da eneste sitteplass var i sengene.

Dear Mrs May
First of all thank you for the time used in sharing your experience with us.
We are deeply sorry to know your stay was not as expected. We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately. We have other hotels in city center maybe one of them would have met your expectations better.
We are really sorry for this inconveniences
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Tsj
Reviewed: 3 years ago (31/10/2022)
Date of experience: 10/2022

Til tross for at jeg sov lite/ dårlig p.g.a støy fra gata var det et svært hyggelig opphold. Kunne ønsket meg tv- kanaler som ikke var dubbet til spansk.

Dear Mrs. Soelvi
First of all thank you for the time used in sharing your experience with us We always welcome all the reviews, as they help us to improve and to work better for our customers.
I am very sorry to read that you had problems with noise. We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately.
Our objective is to improve every day to offer excellent stays to our guests. Sorry for this inconveniences
It would be a pleasure welcoming you back soon.
Thank you so much and kind regards,
Silvia Armengol-Manager Hcc Montblanc.
No Public Name
Reviewed: 3 years ago (30/10/2022)
Date of experience: 10/2022

Enjoyable

Thank you very much for your excellent comment !!!
We will be happy to welcome you again!!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (30/10/2022)
Date of experience: 10/2022

Ok

First of all thank you for the time used in sharing your experience with us. We always welcome all the reviews, as they help us to improve and to work better for our customers.
We are very sorry to read that you have found our reception staff not kind, since one of our strengths is customer service as you can see in other assessments, If you can inform us a little more about what happened will be perfect. We will investigate too.
Our objective is to improve every day to offer excellent stays to our guests.
We encourage all our clients to inform us about their inconveniences in order to solve it as soon as possible.
It would be a pleasure welcoming you back soon and sorry for the inconveniences we might caused.

Thank you so much and kind regards,

Silvia Armengol-Manager Hcc Montblanc
By Franco
Reviewed: 3 years ago (30/10/2022)
Date of experience: 10/2022

Muy buena atención en el restaurant del hotel por parte del mozo Agustín y muy buena cocina. Felicitaciones

Apreciado Sr. Amantea
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros. Haremos extensiva su felicitación al departamento de cocina y restaurante, en especial a Agustin, seguro estará muy orgulloso de ello
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (29/10/2022)
Date of experience: 10/2022

Good.

First of all thank you for the time used in sharing your experience with us.
We are deeply sorry to know your stay was not as expected 100% We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately.
We have kettles for our customers, on request as we inform in our directory . We are sorry for this misunderstanding
We hope see you again in a near future.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (29/10/2022)
Date of experience: 10/2022

Super beliggenhed, men værelset var bestemt ikke spændende

Thank you very much for your excellent comment !!!
Thank you very much for remarking our good qualities. We are very happy to know that you enjoyed your stay very much.
We are deeply sorry to know your stay was not as expected about bed confort. We note your feed back and thanks to help us to improve every day
We will be happy to welcome you again!!
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
By FABIO GRIGOLI
Reviewed: 3 years ago (29/10/2022)
Date of experience: 10/2022

bene avevo a disposizione tutto quello che mi serviva

Apprezzato Sig. Grigoli
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
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