HCC MONTBLANC hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 10,555 reviews across 10 portals
:
No Public Name
Reviewed: 10 months ago (25/09/2024)
Date of experience: 09/2024

Excellent. It will be better if they provide power point converter without a deposit and provide water bottle every day, and add coffee/tea in the room.

Thank you so much for this amazing comment Mrs Deb!
We are so happy to read that your stay fulfiled your expectations
We take note of all your suggestions to take into account in the future. Thank you for helping us improve
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By daniela
Reviewed: 10 months ago (25/09/2024)
Date of experience: 09/2024

excelente localização e serviços prestados

Apreciada Daniela
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se sienta tan bien con nosotros!
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
By Beloved
Reviewed: 10 months ago (25/09/2024)
Date of experience: 09/2024

Excellent service

Thank you so much for this amazing comment!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our service
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Eva Matthews
Reviewed: 10 months ago (25/09/2024)
Date of experience: 09/2024

I wouldn’t stay here again because I didn’t feel comfortable in the room.

Thank you so much for your opinion !
We are deeply sorry to know your stay was not as expected.
Precisely our cleanliness is one of our strengths so we are very concerned about what it tells us, we will find out what happened so that it does not happen again. We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately, we could have change your sheets or change your room because of the mattress
We always work to provide our guests with the best memorable stays possible so we are very sorry for this inconveniences.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 10 months ago (24/09/2024)
Date of experience: 09/2024

Nice hotel and a nice size room , only down side was it overlooked the Main Street which was noisy

Thank you so much for this amazing comment Mr. Hall!
We are so happy to read that your stay fulfiled your expectations
We always work to provide our guests with the best memorable stays possible so we are sorry for your inconvenience with noise, maybe we could have change your room if we had known.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By d
Reviewed: 10 months ago (24/09/2024)
Date of experience: 09/2024

No wifi, Most unfriendly desk staff

Thanks for your comment
We are deeply sorry to know your stay was not as expected
Precisely our service is one of our strengths so we are very concerned about what you tells us, we will find out what happened
We always work to provide our guests with the best memorable stays possible so we are very sorry for it.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 10 months ago (22/09/2024)
Date of experience: 09/2024

Buena

Thank you so much for this comment Glenda!
We are so happy to read that your stay fulfiled your expectations
Thanks for your suggestions and help us to improve every day.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 10 months ago (22/09/2024)
Date of experience: 09/2024

Great

Thanks for your review !
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Miguelina Camilo
Reviewed: 10 months ago (21/09/2024)
Date of experience: 09/2024

Excelente! Muy buena ubicación, muy limpio el hotel, la habitación y el baño también. Cerca de puntos de interés y de tiendas.

Apreciada Sra Camilo
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por destacar nuestro personal. Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se sienta tan bien con nosotros!
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 10 months ago (21/09/2024)
Date of experience: 09/2024

Overall not too bad

Thank you so much for your comment Mrs Barker!
We always work to provide our guests with the best memorable stays possible so we are sorry for the inconveniences you had during your stay. If we had known maybe we could hava change your room. Sorry for the noise at restaurant but during the dates you stayed in our hotel we have a lot of peple having breakfast at same time because it was a group.
We are sorry for this inconveniences.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
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