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Public Reviews Score
89%

"Very satisfied"

Based on 10,564 reviews across 10 portals
:
No Public Name
Reviewed: 3 years ago (14/09/2022)
Date of experience: 09/2022

全体としてはとてもよい。私が泊まったバルセロナ周辺のホテル全般に言えるが部屋間の防音性は必ずしも高くない。受付の女性やクリーニングの方の対応は非常によかった。

First of all we wanted to thank you for the time spent in sending us your comments.
All the opinions of our clients are very important for us as they help us to keep improving every day.
It´s nice to know your stay has been nice
I am deeply sorry because of your neighbours noise
Yours sincerely,
Silvia Armengol-Manager Hcc Montblanc
By Rathmann
Reviewed: 3 years ago (14/09/2022)
Date of experience: 09/2022

Sauber, es hat alles funktioniert, keine Mängel, schöne Lobby, freundiches Personal

Dear Mr Rathmann
Thank you for taking your time in writing this nice review. And thank you for choosing us for your stay in Barcelona!
We are so happy to know that we accomplish your expectations and that you enjoyed a lot the hotel and the city!
We hope we can welcome you again!
Best regards,
Silvia Armengol-Manager Hcc Montblanc
By sdf
Reviewed: 3 years ago (14/09/2022)
Date of experience: 09/2022

Huonoin hotelli missä olen euroopassa ollut.

Dear MR. Ranta
First of all thank you for the time used in sharing your experience with us.
I am deeply sorry to know your stay was not as expected. We want to apologize for the inconveniences.
We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately.
If we had known about these inconveniences, we would have done everything possible to correct them by changing the room, changing
We are really sorry .
We have other hotels in city center wich belongs our chain , maybe some of them will fit your needs more for a next time
We are sorry for this inconveniences
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (13/09/2022)
Date of experience: 09/2022

Satisfactorio

Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por destacar nuestro personal. Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se sienta tan bien con nosotros!
Esperamos poder verle de nuevo!
Saludos cordiales,
By MMM
Reviewed: 3 years ago (13/09/2022)
Date of experience: 09/2022

Very good. One annoying thing is the noise that comes from the next room. it is a drywall

Dear Mr. Dekel
Thank you very much for your excellent comment !!!
We are very sorry for the noise that comes from the next room . We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately
Thank you once again!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (12/09/2022)
Date of experience: 09/2022

...

No Public Name
Reviewed: 3 years ago (12/09/2022)
Date of experience: 09/2022

Excellent

Thank you so much for this amazing comment!
We are so happy to read that your stay fulfiled your expectations
It will be a pleasure to host you in a near future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 3 years ago (12/09/2022)
Date of experience: 09/2022

.

Muchisimas gracias por su tiempo en opinar.
Tomamos nota de sus sugerencias en cuanto al desayuno. En él disponemos tanto de zumo natural como no natural para aquellas personas que son intolerantes al primero. Gracias por su feed back que nos ayuda a seguir mejorando cada dia.
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (12/09/2022)
Date of experience: 09/2022

Correcta

Gracias por su opinion!
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 3 years ago (12/09/2022)
Date of experience: 09/2022

Suficiente para pocas noches Para más, algunas cosas deberían mejorar

Muchisimas gracias por su excelente valoración
Estamos encantados de haber estado a la altura de sus expectativas.
Tomamos nota de sus sugerencias para mejorar.
Esperamos volver a verle de nuevo con nosotros.
Silvia ARmengol-Manager Hcc Montblanc
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