HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,553 reviews across 10 portals
:
No Public Name
Reviewed: 4 years ago (07/04/2022)
Date of experience: 04/2022

Perfect :)

Thanks for your review!!
Silvia Armengol-Manager Hcc Montblanc
By Lydia
Reviewed: 4 years ago (07/04/2022)
Date of experience: 04/2022

El hotel ha tenido un trato amable y resolutivo pero el handicap de no poder dormir por el ruido de los clientes volviendo de fiesta pesa demasiado utilizando su hotel por trabajo

Apreciada Lydia
Lamentamos enormemente las molestias causadas.
ciertamente, aunque esta en todos nuestros interiores indicado, y a pesar de estar encima de nuestros clientes, todavia hay personas a quien nos cuesta hacer cumplir las normativas, tanto de ruido como de uso de mascarillas. Lo sentimos.
Gracias de nuevo por su opinion
Silvia Armengol-Directora Hcc Montblanc
By Juan
Reviewed: 4 years ago (06/04/2022)
Date of experience: 04/2022

Genial

Muchas gracias Juan!!!
Hasta pronto
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 4 years ago (05/04/2022)
Date of experience: 03/2022

Disappointing given we were in a large group and obvious difference in quality of the rooms despite all paying the same.

APPRECIATED GUEST
WE GREATLY SORRY FOR YOUR DISAPPOINTMENT DURING YOUR STAY.
YOUR RESERVATION WAS NEVER CONSIDERED AS A GROUP SINCE EACH PERSON RESERVED THROUGH BOOKING AS AN INDEPENDENT RESERVATION SO WE COULD NOT KNOW THAT THEY WERE ALL GOING TOGETHER. IN CASE YOU WERE NOT SATISFIED WITH YOUR ROOM, WE WOULD HAVE LIKED TO KNOW IT IMMEDIATELY SO WE COULD HAVE CHANGE YOUR ROOM AT THE SAME TIME.
ABOUT BREAKFAST, YOUR RESERVATION DID NOT HAVE BREAKFAST INCLUDED SO AS YOU SAYS, YOU COULD CHOOSE BETWEEN HAVING BREAKFAST AT THE HOTEL OR NOT. WE ARE SORRY IF OUR SELECTION WAS NOT TO YOUR PLEASURE. WE HAVE BIG SELECTION OF PRODUCTS BUT MAYBE THESE WERE NOT TO YOUR LIKE.
WE ARE SORRY ABOUT IT
SILVIA ARMENGOL-MANAGER HCC MONTBLANC
By Nhal
Reviewed: 4 years ago (05/04/2022)
Date of experience: 04/2022

Fantastica. Si vuelvo a barcelona volvere al hotel.

No Public Name
Reviewed: 4 years ago (04/04/2022)
Date of experience: 04/2022

Guest has not commented on review

No Public Name
Reviewed: 4 years ago (04/04/2022)
Date of experience: 04/2022

Guest has not commented on review

No Public Name
Reviewed: 4 years ago (04/04/2022)
Date of experience: 04/2022

Guest has not commented on review

No Public Name
Reviewed: 4 years ago (04/04/2022)
Date of experience: 04/2022

Guest has not commented on review

Muchas gracias por su opinion
Animamos a nuestros clientes a que nos informen de todos sus inconvenientes de inmediato para solventarlos al momento tal y como hicimos en su caso.
Esperamos volver a verle pronto
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 4 years ago (04/04/2022)
Date of experience: 04/2022

Guest has not commented on review

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