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Public Reviews Score
89%

"Very satisfied"

Based on 10,535 reviews across 9 portals
:
No Public Name
Reviewed: 5 months ago (30/09/2025)
Date of experience: 09/2025

Great

Thanks for your review Mr. Lelbn Lois Follas!
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Kerin omar Ramos
Reviewed: 5 months ago (30/09/2025)
Date of experience: 09/2025

Excelente en todos los sentidos

Apreciado Srs Kerin Omar Ramos
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se sienta tan bien con nosotros!
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
By Angelina
Reviewed: 5 months ago (30/09/2025)
Date of experience: 09/2025

We had a great time staying at this hotel! The staff at the front desk are super nice especially Alona & Cecilia. They are all friendly.

Dear Ms. Angelina,

Thank you very much for sharing this fantastic review with us and our future guests.

We are delighted to know that your stay was so pleasant and that you enjoyed the hotel's location, as well as its easy access to La Rambla and nearby restaurants. We greatly appreciate your kind words regarding the friendliness of the reception team, as our goal is to make every guest feel welcome and cared for at all times. We will share your opinion with all of them, especially Alona and Cecilia, who will surely be very proud of it.

We also appreciate that you highlighted the cleanliness, comfort of the room, and value for money. We are encouraged to know that our facilities and services lived up to your expectations.

We hope to have the pleasure of welcoming you again in the future.

Silvia Armengol - Manager, Hcc Montblanc
By Zylberberg
Reviewed: 5 months ago (29/09/2025)
Date of experience: 09/2025

Que du bonheur.
Agent d' accueil au top

Cher Mr. Zylberberg
Merci beaucoup pour votre excellent commentaire !!!
Nous l'avons partagé avec tout notre personnel!
Nous travaillons pour fournir d'excellents séjours à nos clients
Un grand merci aussi pour mettre en évidence le confort de notre chambre et surtout notre personnel !!
Nous serons heureux de vous accueillir à nouveau !!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 5 months ago (28/09/2025)
Date of experience: 09/2025

Voir ci dessus

Thanks for your review Mr. Oettgen!
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Suzanne
Reviewed: 5 months ago (27/09/2025)
Date of experience: 09/2025

Mediocre

Dear Ms. Suzanne,

We appreciate you sharing your impressions of your stay at our hotel.

We regret that your overall experience did not meet your expectations and we take note of your perception of the value for money, as well as the other aspects you rated. Your comments help us identify opportunities for improvement so we can offer a more satisfactory experience to all our guests.
All our mattresses have been recently replaced; we apologize if they are not as comfortable as you are used to.
We encourage all our guests to report any issues so we can resolve them immediately. This way, we would have been able to resolve your issue with the noise, the gel dispenser, and the noise from the air conditioning.
Indeed, one of our four coffee machines broke down, but the rest were working, as was the toaster. Of the two, one of them failed one day during your stay due to an electrical problem.
We change all the items in our buffet daily, so there may be some days when there wasn't any tomato bread. Had you requested it, we would have provided it immediately.

We hope to provide you with a more positive experience in the future, so please don't hesitate to come back again.

Best regards.

Silvia Armengol - Director, HCC Montblanc
No Public Name
Reviewed: 5 months ago (27/09/2025)
Date of experience: 09/2025

10/10

Cher Mme Pollard
Merci beaucoup pour votre excellent commentaire !!!
Nous serons heureux de vous accueillir à nouveau !!
Silvia Armengol-Manager Hcc Montblanc
By Òscar
Reviewed: 5 months ago (26/09/2025)
Date of experience: 09/2025

El ser las fiestas de la Mercè no pude llegar al hotel en coche particular, ocasionandome que pagar otro parking. Me gustaría una rebaja de la factura, por los imprevistos, ya que el lunes llamé al hotel y me dijeron que no había problema

Apreciat Sr. Oscar

Moltes gracies per compartir amb nosaltres la valoració.
Lamentem el malentes que ens comenta al respecte de l´acces al nostre parking. Efectivament hi va haver restriccións de tráfic als carrers propers al nostre hotel per la qual cosa tot i que via Laietana va estar tallada , l´acces es va veures afectat momentaneament . La guardia urbana permet l´acces al nostre hotel tot i que el carrer estigui tallat sempre que diguin que tenen reserva al nostre hotel .
Sentim si va coincidir tot alhora i va haver d´aparcar fora del nostre hotel durant unes hores ja que després l´acces va estacionar al nostre hotel sense cap problema.
La propera reserva no dubti en contactar amb David , el cap de recepció , per poder gestionar el preu del parking.
Moltes grácies
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 5 months ago (26/09/2025)
Date of experience: 09/2025

Ok

Thanks for your review Mr. Hinzmann!
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Jack Norton
Reviewed: 5 months ago (26/09/2025)
Date of experience: 09/2025

Wonderful Stay

Apreciada Sra Norton,
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por destacar nuestro servicio de restauración tanto desayunos como cena.
Gracias por destacar nuestro personal. Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se sienta tan bien con nosotros!
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
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