By Suzanne
Reviewed:
3 weeks ago
(27/09/2025)
Date of experience:
09/2025
No Public Name
Reviewed:
3 weeks ago
(27/09/2025)
Date of experience:
09/2025
By Òscar
Reviewed:
3 weeks ago
(26/09/2025)
Date of experience:
09/2025
No Public Name
Reviewed:
3 weeks ago
(26/09/2025)
Date of experience:
09/2025
By Jack Norton
Reviewed:
3 weeks ago
(26/09/2025)
Date of experience:
09/2025
By Sandra
Reviewed:
3 weeks ago
(26/09/2025)
Date of experience:
08/2025
By Francis Gomes
Reviewed:
3 weeks ago
(25/09/2025)
Date of experience:
09/2025
No Public Name
Reviewed:
3 weeks ago
(24/09/2025)
Date of experience:
09/2025
No Public Name
Reviewed:
4 weeks ago
(22/09/2025)
Date of experience:
09/2025
By Xxx
Reviewed:
4 weeks ago
(22/09/2025)
Date of experience:
09/2025
Mediocre
We appreciate you sharing your impressions of your stay at our hotel.
We regret that your overall experience did not meet your expectations and we take note of your perception of the value for money, as well as the other aspects you rated. Your comments help us identify opportunities for improvement so we can offer a more satisfactory experience to all our guests.
All our mattresses have been recently replaced; we apologize if they are not as comfortable as you are used to.
We encourage all our guests to report any issues so we can resolve them immediately. This way, we would have been able to resolve your issue with the noise, the gel dispenser, and the noise from the air conditioning.
Indeed, one of our four coffee machines broke down, but the rest were working, as was the toaster. Of the two, one of them failed one day during your stay due to an electrical problem.
We change all the items in our buffet daily, so there may be some days when there wasn't any tomato bread. Had you requested it, we would have provided it immediately.
We hope to provide you with a more positive experience in the future, so please don't hesitate to come back again.
Best regards.
Silvia Armengol - Director, HCC Montblanc