HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,589 reviews across 9 portals
:
No Public Name
Reviewed: 2 years ago (12/06/2024)
Date of experience: 06/2024

The mattress was super comfortable and frim which I loved that the sheet well cleaned, which is very important. Thank you. Having elevator and working very well was amazing!

Thank you so much for your comment Mrs Gerami!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight our mattress
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Jennifer Alford
Reviewed: 2 years ago (12/06/2024)
Date of experience: 06/2024

Great. Reception staff very helpful

Thank you so much for this amazing comment Mr. Alford!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

Stupendo


Apprezzato Sig. Bellardini
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
By Willian Diniz Maia
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

Ruim

Apreciada Sra Diniz.
Lamentamos no haber estado a la altura de sus expectativas.
Efectivamente tenemos una habitacion para poder guardar su equipaje , sin ningún cargo adicional. Es una habitación cerrada con llave y solo abierta cuando una persona de nuestro personal está pendiente de ello, por otro lado la entrada a esta habitación esta vigilada por camaras .
Lamentamos que no nos informara acerca de su desagrado en cuanto a su habitación, pues de haberlo sabido le hubiésemos cambiado de habitacion sin ningún problema
El servicio es justo uno de nuestros puntos fuertes, por lo que lamentamos que haya tenido esta impresión al respecto, nuestro unico objetivo es dar un servicio máximo a nuestros clientes, por lo que averiguaremos que es lo que pudo pasar para que no vuelva a suceder.
Saludos cordiales.
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

I enjoyed my stay (mostly); will probably come back if I visit Barcelona again.

Thanks for your review!!
And thank you for choosing us for your stay in Barcelona!
We are so happy to know that we accomplish your expectations and that you enjoyed a lot the hotel and the city!
Thanks for your feed back and help us to improve every day
We hope we can welcome you again!
Best regards,
Silvia Armengol-Manager Hcc Montblanc
By Pablo Gatti
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

Muy buen Hotel, excelente atención de todo el personal. Y muy buenas relación costo-beneficio.

Apreciado Sr. Gatti
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por destacar nuestro personal. Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se sienta tan bien con nosotros!
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

Every thing was good

Thanks for your review Mrs. Forgues!
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

Could be better

Thanks for your nice REview Mr. Handsaeme.
It´s a pleasure to know your stay in our hotel has been nice.
We are sorry for the inconvenience with swimming pool. Was closed during few time because of the concert.
If we had known maybe we could inform we have other hotel nearby with swimingpool and it would be possible go there.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By David Evans
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

Great location. Friendly staff

Thank you so much for this amazing comment Mr. Evans!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (11/06/2024)
Date of experience: 06/2024

.

Thanks for your review !
We hope see you again very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
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