HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,573 reviews across 10 portals
:
By Jörg
Reviewed: 2 years ago (24/04/2024)
Date of experience: 04/2024

Wir waren sehr zufrieden.

Thank you so much for this amazing comment Mr. Jorg!
We are so happy to read that your stay fulfiled your expectations
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Veronica
Reviewed: 2 years ago (24/04/2024)
Date of experience: 04/2024

Soggiorno molto soddisfacente, posizione centralissima molto vicina alla Rambla. Camera pulita e con tutto il necessario compreso spazzolini che non trovi spesso in un 3 ⭐️.
Consiglio


Apprezzata Veronica.
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Grazie per aver evidenziato il nostro confort e pulizia . Lavoriamo per far sentire i nostri clienti unici e speciali ed è una grande soddisfazione sapere che siamo riusciti a farli sentire così bene con noi!
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (24/04/2024)
Date of experience: 04/2024

Very pleased overall

Thank you so much for this comment!
We are so happy to read that your stay fulfiled your expectations
We are sorry for your inconvenience with cleaning service on friday but you were in your room and we knocked different times in order to do it. We are sorry for this misunderstanding
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (22/04/2024)
Date of experience: 04/2024

Perfect location, especially if you arrive from the airport by bus. My room was tiny and the window looked into the wall :-(

Thank you for your comment!
We are deeply sorry to know your stay was not as expected. We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately.
Maybe we could have change your room.
We always work to provide our guests with the best memorable stays possible.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (22/04/2024)
Date of experience: 04/2024

Its okay. Location is a must.

Thank you comment Mrs. Maricar!
We are sorry for the inconveniences you advise us . We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately.
We always work to provide our guests with the best memorable stays possible.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Olivia
Reviewed: 2 years ago (22/04/2024)
Date of experience: 04/2024

A fine experience. Good location and clean room but disappointed with the view.


Thank you so much for yours comment Mrs. Olivai!
We are deeply sorry to know your stay was not as expected.
We encourage all our clients to inform us about their inconveniences during their stay in order to solve it immediately, we could have change your room inmediately
Thank you for highlight our cleaning, our cleanliness is one of our strengths
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
By Jocelyn Dufour
Reviewed: 2 years ago (22/04/2024)
Date of experience: 04/2024

Good but Brea d fest could be imprimé

By Mila Da costa
Reviewed: 2 years ago (22/04/2024)
Date of experience: 04/2024

Ok

Thanks for your review Mrs. Da costa!
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (22/04/2024)
Date of experience: 04/2024

Außerordentlich freundliche Mitarbeitende

Thank you so much for this amazing comment Mrs Hildegard !
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Callow
Reviewed: 2 years ago (22/04/2024)
Date of experience: 04/2024

Everything was great but we would have like a kettle and coffee making in our room and we had to ask for a safe key and a plug for the sink!

Thank you so much for this comment Mr. Callow!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight our buffet breakfast
Regarding the coffee service in the room, it is correct that we do not have it, although we have kettles availables to our clients as request as we inform in our directory. For us it is a matter of safety and hygiene and we prefer not to have this service.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
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