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Public Reviews Score
89%

"Very satisfied"

Based on 10,573 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (27/03/2024)
Date of experience: 03/2024

Ottimo. Personale gentile e disponibile. Posizione dell'albergo centrale. Camera ampia e pulita. Ci tornerei volentieri.


Apprezzata Sig. Bertollo,
Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Siamo molto felici di sapere che hai apprezzato il suo soggiorno con noi.
Grazie per aver evidenziato il nostro staff e la nostra pulizia
Lavoriamo per far sentire i nostri clienti unici e speciali ed è una grande soddisfazione sapere che siamo riusciti a farli sentire così bene con noi!
Speriamo di rivederti!
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (25/03/2024)
Date of experience: 03/2024

Hotel muito llimpo e organizado com uma localização fantastica.

Apreciada Sra Magarreiro,
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por destacar nuestra limpieza, sin duda uno de nuestros puntos fuertes.
Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se sienta tan bien con nosotros!
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
By Denise
Reviewed: 2 years ago (25/03/2024)
Date of experience: 03/2024

Sehr modernes, sauberes Hotel in Toplage für Ausflüge zu Fuß, mit sehr freundlichem Personal. Wir haben uns sehr wohl gefühlt.

Thank you so much for this amazing comment Denise!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our cleaning, our situation and our staff.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (25/03/2024)
Date of experience: 03/2024

sehr gut

Thank you so much for this comment!
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Dawn Ord
Reviewed: 2 years ago (25/03/2024)
Date of experience: 03/2024

Close to centre and easy to find, hotel friendly, did not try any food or drinks so can’t comment on that, only downside is bathroom a bit grubby and noise levels meant did not have a decent nights sleep for the 4 nights we stayed.

Thank you so much for this comment Mr. Ord!
We are really sorry for the inconvenience with bath cleaning, precisely our cleanliness is one of our strengths so we are very concerned about what it tells us, we will find out what happened so that it does not happen again. We encourage all our clients to inform us about their inconveniences in order to offer them an alternative immediately. We would like to know what happened exactly in order to solve it.
We are sorry for your inconvenience with noise.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (25/03/2024)
Date of experience: 03/2024

Alle var venlige og villige til at hjælpe.

Thank you so much for this amazing comment Mr. Petersen!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our service
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Nick
Reviewed: 2 years ago (22/03/2024)
Date of experience: 03/2024

All is good! But water for drinking in the hotel is not free (escape first day present)

Thank you so much for this comment Nick!
We are so happy to read that your stay fulfiled your expectations
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By FERNANDO
Reviewed: 2 years ago (21/03/2024)
Date of experience: 03/2024

Muy buena

Apreciado Fernando!
Muchas gracias por esta fantástica opinión!.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
No Public Name
Reviewed: 2 years ago (21/03/2024)
Date of experience: 03/2024

Gutes Mittelklasse Hotel

Thank you so much for this comment Mr. Tannenberg!
We are so happy to read that your stay fulfiled your expectations
Thanks for your feed back and thanks for help us to improve every day.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (21/03/2024)
Date of experience: 03/2024

Overall I wouldn’t recommend as there are hotels where you get a lot better quality rooms. The walls were so thin I could hear everything people in the next room were saying. No air conditioning is crazy. Even in England we have air con in rooms.

Dear Mrs. Maguire,
We are deeply sorry to know your stay was not as expected.
We have hotels that belong to our chain that perhaps best meet your expectations. You can check them out on our website
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
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