HCC MONTBLANC hotel logohotel logo
Public Reviews Score
89%

"Very satisfied"

Based on 10,573 reviews across 10 portals
:
No Public Name
Reviewed: 2 years ago (14/03/2024)
Date of experience: 03/2024

tutto perfetto


Grazie mille per aver condiviso con noi e i nostri futuri ospiti questa fantastica opinione.
Cordiali saluti,
Silvia Armengol-Manager Hcc Montblanc
By Jashubhai Athia
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

We have group 5 rooms everyone I like excellent service and excellent reception and staff ♥️

Thank you so much for this amazing comment Mrs. Athia!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.
It is a pleasure to know that we have contributed to making your stay a success for the whole group
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Excellent.

Thank you so much for this amazing comment Ms. Sanint Pierre!
We are so happy to read that your stay fulfiled your expectations
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

Excellent

Thank you so much for this nice comment Mr. Boyle!
We are so happy to read that your stay fulfiled your expectations
Maybe next time you could reserve a double for single use for a bigger room instead of a single room
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By José Manuel
Reviewed: 2 years ago (13/03/2024)
Date of experience: 03/2024

He estado muy cómodo.

Apreciado Jose Manuel
Muchas gracias por compartir con nosotros su valoración
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
By Yestin Linton-Smith
Reviewed: 2 years ago (12/03/2024)
Date of experience: 03/2024

The hotel and staff generally were fine, except as I have described above. Room 431 was right next to the lifts and every time someone went up or down in the lift the cable made awful noises which woke me up all the time.

Dear Mr. Linton-Simith
Thanks for your opinion
About the problem with your room, we encourage all our guests to inform us of their inconveniences with their room during their stay so that we can solve it immediately.
In reference to the security key, the reception person explained that for security this key must be in the possession of the client until the end of their stay. We are very sorry for the incident you are talking about. Maybe it was a misunderstanding.
In the breakfast room we always have staff at the disposal of our guests to help them with everything they need.
We are sorry for this inconveniences.
Yours sincerely
Silvia Armengol-Manager Hcc Montblanc
No Public Name
Reviewed: 2 years ago (12/03/2024)
Date of experience: 03/2024

Der Kurzurlaub in Barcelona war sehr schön gewesen. Vom Hotel aus konnte man die Sehenswürdigkeiten gut erreichen.

Thank you so much for this amazing comment Mrs. Schweising!
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Mark
Reviewed: 2 years ago (12/03/2024)
Date of experience: 03/2024

In Barcelona for the marathon. The hotel was fine and the staff were really friendly and helpful.

Thank you so much for this amazing comment Mark!
We are so happy to read that your stay fulfiled your expectations and thank you for highlight the best we have: our staff.
We always work to provide our guests with the best memorable stays possible.
It will be a pleasure to host you in the future.
Kind regards,
Silvia Armengol-Manager Hcc Montblanc
By Cristiana Cardoso
Reviewed: 2 years ago (11/03/2024)
Date of experience: 03/2024

Dificuldade em regular o ar condicionado do quarto
Um pouco quente durante a noite

Apreciada Sra Cardoso
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Efectivamente nuestro desayuno buffet dispone de zumos y fruta fresca además de bolleria horneada diariamente.
Al respecto del aire acondicionado, lamentamos la incidencia, ahora mismo disponemos solo de calefacción , no se si es eso a lo que se refiere. Sentimos si esto ha sido una molestia para usted
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
By José María Ortega
Reviewed: 2 years ago (11/03/2024)
Date of experience: 03/2024

Gran trato al cliente. En recepción. Inma y Xavi fueron muy amables y profesionales. Si volvemos a BCN seguro repetiremos

Apreciado Sr. Ortega
Muchas gracias por compartir con nosotros y con nuestros futuros huéspedes esta fantástica opinión.
Estamos muy contentos de saber que ha disfrutado de su estancia con nosotros.
Gracias por destacar nuestro personal. Transmitiremos sus felicitaciones en especial a Inma y Xavi, seguro estaran muy orgullosos de ello.
Trabajamos para que nuestros clientes se sientan únicos y especiales y es una gran satisfacción saber que hemos conseguido que se sienta tan bien con nosotros!
Tomamos nota también de su aportación en el desayuno , aunque disponemos de más de 6 variedades distintas de fruta fresca que vamos cambiando diariamente además de fruta en almibar.
Esperamos poder verle de nuevo!
Saludos cordiales,
Silvia Armengol-Directora Hcc Montblanc
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