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Public Reviews Score
88%

"Very satisfied"

Based on 5,097 reviews across 7 portals
:
By Márcia Salomão
Reviewed: 6 weeks ago (22/10/2025)
Date of experience: 10/2025

Foi bom devido a localização e por causa de alguns funcionários mas não gostei do café da manhã e achei o quarto apertado para 3 pessoas.

Prezada Sra. Márcia Salomão,

Muito obrigado por compartilhar sua experiência conosco após sua estadia no hotel.

Ficamos felizes em saber que a localização e a atenção de alguns de nossos funcionários contribuíram positivamente para sua visita, pois nos esforçamos para oferecer um ambiente acolhedor e um serviço atencioso. Ficamos felizes que tenha achado o processo de check-in fácil e que tenha apreciado a limpeza e a boa relação custo-benefício.

Por outro lado, lamentamos que o café da manhã e o tamanho do quarto para três pessoas não tenham atendido totalmente às suas expectativas. Sua opinião é muito valiosa para nós e a levaremos em consideração para continuar aprimorando tanto a variedade do café da manhã quanto o conforto de nossos quartos.

Agradecemos sinceramente sua recomendação e esperamos recebê-lo novamente em sua próxima visita.

Atenciosamente,
Neus Muñío - Diretor, Hcc Regente
No Public Name
Reviewed: 6 weeks ago (20/10/2025)
Date of experience: 10/2025

Would definitely recommend to others

Dear Ms. Heller,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are pleased to know that the comfort of the room, the cleanliness, the location, and the attentiveness of our team contributed to a satisfactory stay. We are also pleased that you highlighted the ease of the check-in process and the good value for money, aspects we consider fundamental to our value proposition.

Positive comments like yours motivate us every day to continue working hard to offer pleasant experiences to those who choose us and recommend us to other guests.

Sincerely,
Neus Muñío - Director, Hcc Regente
No Public Name
Reviewed: 6 weeks ago (17/10/2025)
Date of experience: 10/2025

とても素晴らしい

明仁様

当ホテルでの素晴らしいご体験をお寄せいただき、誠にありがとうございます。

当ホテルの立地が便利で、サービスと清潔さがご期待に沿えたとのご感想をいただき、大変嬉しく思います。また、お部屋の快適さとチェックイン手続きのしやすさについてもお褒めの言葉をいただき、感謝申し上げます。

お客様のご意見は、お客様にご満足いただける体験をご提供できるよう、日々努力を続ける励みとなります。

当ホテルをお選びいただき、貴重なご意見をいただき、誠にありがとうございます。

敬具
ノウス・ムニオ - Hcc Regente ディレクター
No Public Name
Reviewed: 6 weeks ago (16/10/2025)
Date of experience: 10/2025

Ok…

Dear Ms. Elaine,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We regret that the check-in process was not as smooth as you expected, and we especially appreciate your comment, as it helps us identify areas for improvement in our service. We have taken note of your feedback so we can continue optimizing our procedures and offer all our guests a more streamlined and comfortable welcome.

We are pleased to know that other aspects such as the location, cleanliness, service received during your stay, and the value for money were satisfactory to you. Your ratings motivate us to continue working hard to offer a complete and quality experience to those who choose us.

We once again appreciate your comments and trust.

Sincerely,
Neus Muñío - Management, Hcc Regente
No Public Name
Reviewed: 6 weeks ago (16/10/2025)
Date of experience: 10/2025

Muy buena

Apreciado Sr. Martín,

Le agradecemos sinceramente que haya compartido su valoración sobre su estancia en nuestro hotel.

Nos complace saber que ha disfrutado de una experiencia muy positiva y que la habitación, la ubicación y la facilidad del check-in han sido de su agrado.

Apreciamos especialmente sus puntuaciones sobre la limpieza, el servicio y la relación calidad/precio, así como su disposición a recomendarnos a otros.

Sus comentarios nos animan a seguir trabajando para ofrecer el mejor servicio a nuestros huéspedes.

Atentamente,
Neus Muñío - Directora Hcc Regente
No Public Name
Reviewed: 6 weeks ago (16/10/2025)
Date of experience: 10/2025

Great central location with excellent amenities

Dear Ms. Michelle,

We sincerely appreciate your sharing your experience after your stay at our hotel.

We are pleased to know that you enjoyed the central location and the amenities offered, which positively contributed to your visit. It is especially gratifying for our team to receive your recognition for the friendliness and helpfulness of the staff, as well as the ease of the check-in process.

We also value your comments about the comfort of the room, cleanliness, and value for money. Your opinion motivates us to continue working to offer satisfactory experiences to those who choose us.

Sincerely,
Neus Muñío - Director Hcc Regente
No Public Name
Reviewed: 6 weeks ago (16/10/2025)
Date of experience: 10/2025

Empfehlenswertes Hotel in sehr guter Lage

Sehr geehrter Gast,

Wir freuen uns über Ihre Kommentare zu Ihrem Aufenthalt in unserem Hotel.

Wir freuen uns, dass Sie unsere hervorragende Lage loben und unser Hotel weiterempfehlen. Zimmerkomfort, Sauberkeit und die Aufmerksamkeit unseres Personals sind uns sehr wichtig und wir freuen uns, dass sie zu Ihrer Zufriedenheit beigetragen haben.

Ihre Bewertungen ermutigen uns, unseren Gästen auch weiterhin einen angenehmen und hochwertigen Aufenthalt zu bieten.

Mit freundlichen Grüßen
Neus Muñío – Direktor, Hcc Regente
No Public Name
Reviewed: 6 weeks ago (16/10/2025)
Date of experience: 10/2025

Très satisfaisante. Nous reviendrons!

Chère Mme Élodie,

Merci d'avoir partagé votre expérience et vos commentaires détaillés. Nous sommes ravis d'apprendre que vous avez trouvé notre personnel accueillant et que vous avez apprécié des aspects tels que l'emplacement, la propreté et le service.

Nous apprécions particulièrement vos commentaires sur la chambre et le rapport qualité-prix, ainsi que la mention du petit-déjeuner. Vos commentaires nous aident à identifier des pistes d'amélioration et à vous offrir un service de meilleure qualité lors de vos prochaines visites.

Cordialement,
Neus Muñío - Directeur, Hcc Regente
By Suzanne Green
Reviewed: 7 weeks ago (15/10/2025)
Date of experience: 10/2025

Really good.

Dear Ms. Suzanne Green,

We sincerely thank you for sharing your experience after your stay at our hotel.

We are pleased to know that your visit was positive and that aspects such as the location, cleanliness, and ease of check-in contributed to a pleasant stay.

We especially appreciate your praise for the service on the terrace, as well as your comments on the comfort of the room and the value for money. Comments like yours encourage us to continue working to offer satisfactory experiences to those who choose us.

Sincerely,
Neus Muñío - Director of Hcc Regente
No Public Name
Reviewed: 7 weeks ago (13/10/2025)
Date of experience: 10/2025

Fantastic location and friendly staff. Roof top bar had fantastic views of La Sagrada Familia and Casa Mila.

Dear Ms. Jessica,

We sincerely appreciate your sharing your experience after your stay at our hotel.

We are delighted to hear that the central location and the friendliness of our staff positively contributed to your visit. It is especially gratifying to us to know that you enjoyed the rooftop terrace and the views of the Sagrada Familia and Casa Milà.

We also value your comments regarding the ease of check-in, room comfort, cleanliness, service, and value for money. Your feedback is essential for us to continue improving and offering pleasant experiences to those who choose us.

Sincerely,
Neus Muñío - Director, Hcc Regente
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