HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,086 reviews across 6 portals
:
By Steve Hunt
Reviewed: 9 months ago (30/06/2025)
Date of experience: 06/2025

Not opening roof terrace until 11am was disappointing. Would have been nice for a place to sit after breakfast.

Sunbeds require sun brollies as too hot to lie for too long.

Dear Mr. Steve Hunt,

We appreciate your feedback after your stay at our hotel.

We regret that the terrace opening hours did not meet your expectations and that you were unable to enjoy this space after breakfast. We also took note of your suggestion regarding the need for umbrellas on the sun loungers, as we understand the importance of providing greater comfort to our guests, especially on the hottest days.

Furthermore, we appreciate your highlighting the friendliness of our staff, as well as your appreciation for the cleanliness and service received during your visit.

Your comments regarding the value for money, as well as the aspects you consider fit for improvement in the room and the check-in experience, are very valuable to us and represent an opportunity to continue adjusting and perfecting our services.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
No Public Name
Reviewed: 9 months ago (27/06/2025)
Date of experience: 06/2025

We all had a fabulous time - perfect central location, easy to get a taxi and lovely rooftop bar with lovely staff

Dear Ms. Kristina Casco,

We sincerely thank you for taking the time to share your experience after your stay at our hotel.

It is a great pleasure to know that both the central location and the ease of getting around contributed to making your visit to Barcelona so comfortable. We are especially pleased that the ambiance of the terrace and the friendliness of our team were highlights of your stay.

We also appreciate your positive review of the check-in process, the cleanliness, the comfort of the room, and the value for money. Your words encourage us to continue working every day with commitment to offer memorable experiences to those who choose us.

We once again appreciate your trust and hope to have the pleasure of welcoming you back in the future.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Elvia M H
Reviewed: 9 months ago (27/06/2025)
Date of experience: 06/2025

Muy agradable !

Estimada Elvia M H,

Le agradecemos sinceramente que haya valorado su experiencia con una puntuación tan positiva y haya dedicado unos minutos a compartir sus impresiones sobre su estancia en nuestro hotel.

Nos alegra saber que le resultó agradable su visita y que aspectos como la facilidad del check-in, la habitación, la limpieza y el servicio fueron de su agrado.

Valoramos especialmente su disposición a recomendarnos. Esperamos poder darle la bienvenida nuevamente en su próxima visita a Barcelona.

Atentamente
Manel Lasmarias
Director Hcc Regente
No Public Name
Reviewed: 9 months ago (26/06/2025)
Date of experience: 06/2025

Excellent.

Dear Mr. Matthew Stephen Lay,

We sincerely appreciate your comment after your stay at our hotel.

We are delighted to hear that you gave such a positive review, highlighting the ease of the check-in process, the comfort of the room, the cleanliness, and our location in the city. It is especially gratifying to know that both the reception service and the friendliness and professionalism of our entire team contributed to a completely satisfactory visit.

We also appreciate your mentioning the excellent value for money, as well as the fact that our facilities and services met your expectations during the summer. Your recognition motivates us to continue working to always offer our guests a warm and memorable experience.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Marcelle Logan
Reviewed: 9 months ago (26/06/2025)
Date of experience: 06/2025

Very satisfied, for a weekend away this is the perfect hotel to enjoy sightseeing in Barcelona

Dear Ms. Marcelle Logan,

We sincerely appreciate your sharing your experience after your recent stay at our hotel.

We are delighted to know that you found our establishment ideal for enjoying a weekend getaway and discovering Barcelona. Knowing that the easy check-in process and our location, close to the city's main attractions, positively contributed to your visit is especially gratifying for our entire team.

We also appreciate your kind words about the friendliness and helpfulness of our staff, as well as your assessment of our cleanliness, service, and value for money. Comments like yours encourage us to continue working to offer memorable experiences to those who choose us.

Thank you again for your trust and for highlighting the most valued aspects of your stay.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Heidi A
Reviewed: 9 months ago (25/06/2025)
Date of experience: 06/2025

The staff are amazing and the hotel has beautiful views and old decor.

We had a fabulous stay. Great breakfast, shower, roof top, staff, food, comfy beds.

My mum is disabled and the staff were so happy to help her and us with going in and out of the hotel

Dear Ms. Heidi A.,

We sincerely appreciate your sharing your experience after your stay at our hotel.

We are delighted to know that you enjoyed the hotel's atmosphere, views, and decor, as well as essential features such as the breakfast, the comfortable beds, the shower, and the rooftop experience. It is very gratifying to know that our team's efforts were reflected in such a pleasant stay.

We especially appreciate your words about the staff's attentiveness and willingness to assist your mother and family during their visit. Providing friendly service, easy access, and comfort to all our guests is a priority for us, and it is an honor to know that our attention had a positive impact on your visit.

We also appreciate your feedback on the cleanliness, check-in process, and location, as well as your overall perception of the value for money. Your comments motivate us to continue working every day to offer memorable experiences to those who choose us.

Sincerely,
Manel Lasmarias
Director, HCC Regente
By Barbara Young
Reviewed: 9 months ago (25/06/2025)
Date of experience: 06/2025

A very enjoyable experience in a clean and comfortable room. Staff were excellent- so efficient helpful and kind. Breakfast selection was brilliant. Hotel was very well located for seeing Barcelona and eating out.

Dear Ms. Barbara Young,

We sincerely thank you for sharing your experience after your stay at our hotel.

We are delighted to hear that you enjoyed a clean and comfortable room and that the efficient, helpful, and friendly service of our team contributed so positively to your visit. It is especially satisfying to know that the check-in process was simple and that our reception staff provided constant support throughout your stay.

We are also pleased to know that the breakfast selection met your expectations and that you found the hotel's location ideal for enjoying Barcelona and its dining options. Your praise and high ratings on key aspects such as cleanliness, service, and value for money motivate us to continue working to offer memorable experiences to those who choose us.

Thank you again for your feedback and for highlighting the strengths of your stay.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
No Public Name
Reviewed: 9 months ago (23/06/2025)
Date of experience: 06/2025

a voltar

Prezado Sr. Carlos Manuel Pestana Dias,

Agradecemos profundamente o tempo que dedicou para compartilhar sua avaliação de sua recente estadia em nosso hotel.

Ficamos felizes em saber que aspectos como a localização, a limpeza, o serviço e a relação custo-benefício foram do seu agrado e lhe deixaram uma impressão positiva.

Tomamos nota de seus comentários sobre o quarto e agradecemos por mencioná-los, pois seu feedback nos ajuda a continuar melhorando.

Teremos o prazer de recebê-lo novamente no futuro.

Atenciosamente,
Manel Lasmarias
Diretor, Hcc Regente
By Valeria
Reviewed: 9 months ago (23/06/2025)
Date of experience: 06/2025

I am very happy with the strategic position and the kindness of the employees. The terrace bar definitely needs improvement in terms of: coverage from the sun (we were there at h 18:00 and it was impossible to stay); food at the bar was really terrible and overpriced (cold cuts very dry and not fresh and low quality; chicken nuggets from the supermarket + one coke and one Aperol Spritz = 39,50€), so this needs really to be reviewed in my opinion. Room ok but needs some refreshments, especially the bathroom

Dear Ms. Valeria,

We sincerely thank you for sharing your experience after your stay at our hotel.

We are pleased to know that the hotel's strategic location and the friendliness of our team positively contributed to your visit. We especially appreciate your mention of the ease of check-in and the attention received by our staff, whose cordial and professional manner we hope will always be a distinguishing feature.

We deeply regret that your experience at the terrace bar did not meet your expectations, both in terms of the solar coverage and the quality and price of the products offered. Your comments about the food and the atmosphere are very valuable to us, as they help us identify important areas for improvement for the comfort of our guests.

We also appreciate your comments about the condition of the room and bathroom. We will take your impressions into consideration, as our intention is to keep our spaces in optimal condition to ensure the well-being of all our visitors.

Thank you again for your time and for providing such a detailed analysis of your stay, which undoubtedly helps us continue to improve.

Sincerely,
Manel Lasmarias
Director, HCC Regente
By Filip Van de Kerckhove
Reviewed: 9 months ago (21/06/2025)
Date of experience: 06/2025

Het is een heel mooi hotel, met mooie kamers, een ideale ligging en een prachtige rooftop bar. Een aanrader !!!!!

Geachte heer Filip Van de Kerckhove,

Hartelijk dank voor uw positieve beoordeling van uw ervaring in ons hotel.

We zijn verheugd te horen dat u de locatie, het ontwerp van de kamers en het dakterras waardeert. De wetenschap dat u ons hotel aanbeveelt, motiveert ons om elke dag hard te blijven werken.

We waarderen vooral uw waardering voor de vriendelijkheid en behulpzaamheid van ons personeel, evenals uw opmerkingen over de netheid en de prijs-kwaliteitverhouding. Het is ons een genoegen om al onze gasten een aangenaam verblijf te bieden en het inchecken te vergemakkelijken.

Met vriendelijke groet,
Manel Lasmarias
Directeur, Hcc Regente
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