HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,047 reviews across 7 portals
:
By Ian Morin
Reviewed: 4 months ago (22/05/2025)
Date of experience: 05/2025

Had a really enjoyable stay and particularly enjoyed the great choices at breakfast, where the woman in charge had a lovely attitude to everyone. Would definitely return if back in Barcelona.

Dear Mr. Ian Morin,

Thank you for sharing your experience with us. We are pleased to know that you had a very pleasant stay and that you especially enjoyed the variety of breakfast options. It is gratifying to know that the service provided by the breakfast manager left a positive impression.

We are also pleased to know that you found our staff friendly and efficient, and that other aspects such as the cleanliness and comfort of the room met your expectations.

Regarding your comment about the tourist tax, we understand your surprise. This tax is a local fee charged to all travelers by the government and is usually indicated separately. We appreciate your comments and hope it did not detract from your overall experience.

We look forward to welcoming you again if you decide to return to Barcelona.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Ana Claudia
Reviewed: 4 months ago (21/05/2025)
Date of experience: 05/2025

Hotel super bem localizado, equipe muito atenciosa.

Prezada Ana Cláudia,

Muito obrigado por compartilhar sua experiência maravilhosa em nosso hotel. Ficamos felizes em saber que nossa localização era conveniente e que nossa equipe foi atenciosa durante sua estadia.

Estamos comprometidos em fornecer um serviço excelente e, quando recebemos feedbacks como o seu, ficamos inspirados a continuar melhorando.

Será um prazer recebê-lo novamente no futuro.

Sinceramente
Manel Lasmarias
Diretor Hcc Regent
No Public Name
Reviewed: 4 months ago (21/05/2025)
Date of experience: 05/2025

Wow

Chère Madame Pascale Beaudet,

Nous vous remercions vivement d'avoir partagé votre expérience dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et que vous avez trouvé notre personnel efficace et courtois. Nous sommes heureux d'apprendre que l'enregistrement s'est bien déroulé et que vous avez été satisfait du confort de votre chambre.

Nous avons pris en compte votre remarque concernant le prix du petit déjeuner. Nous apprécions grandement vos commentaires, car ils nous permettent d'améliorer continuellement nos services et de mieux répondre aux attentes de nos clients.

Nous espérons vous accueillir à nouveau prochainement.

Sincèrement
Manel Lasmarias
Directeur Hcc Regent
By Yann KERMARREC
Reviewed: 4 months ago (21/05/2025)
Date of experience: 05/2025

Hôtel très bien placé, propre et personnel agréable.

Cher Monsieur Yann KERMARREC,

Merci beaucoup d'avoir partagé votre expérience avec nous. Nous sommes heureux de savoir que vous avez trouvé notre emplacement pratique et que vous avez apprécié la propreté et le service fournis par notre personnel.

Nous sommes ravis que votre enregistrement se soit bien déroulé et que vous ayez apprécié votre chambre. Votre satisfaction est notre plus belle récompense et nous apprécions grandement vos aimables paroles.

Nous espérons vous accueillir à nouveau prochainement pour un autre merveilleux séjour.

Sincèrement
Manel Lasmarias
Directeur Hcc Regent
No Public Name
Reviewed: 4 months ago (21/05/2025)
Date of experience: 05/2025

An excellent hotel.

Dear Mr. Terence John Knapp,

Thank you very much for sharing your opinion about your stay with us. We are pleased to know that you found our hotel excellent and that you enjoyed your experience.

We are delighted that you found the room comfortable and that you liked the location, cleanliness, and service. Your recognition fills us with satisfaction and motivates us to continue improving.

We hope to have the pleasure of welcoming you again on your next visit to Barcelona.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
No Public Name
Reviewed: 4 months ago (19/05/2025)
Date of experience: 05/2025

Ruhiges Hotel in sehr guter Lage

Sehr geehrte Frau Irmgard Groetzinger,

Vielen Dank für Ihren tollen Kommentar. Wir freuen uns zu hören, dass Sie die Ruhe unseres Hotels und seine außergewöhnliche Lage genossen haben.

Wir freuen uns, dass Sie unseren Check-in-Prozess bequem fanden und dass Ihnen die Zimmer, die Sauberkeit und der Service gefallen haben. Wir freuen uns besonders über Ihren Kommentar zur Freundlichkeit und Aufmerksamkeit unseres Personals, da wir bestrebt sind, allen unseren Gästen ein unvergessliches Erlebnis zu bieten.

Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen.
Aufrichtig
Manel Lasmarias
Direktor Hcc Regent
No Public Name
Reviewed: 4 months ago (19/05/2025)
Date of experience: 05/2025

Really lovely hotel. The only thing I would change is the music on the terrace. Maybe something Spanish or with a beat.

Dear Mr. Aaron Thomas Chamberlain,

Thank you very much for taking the time to share your experience at our hotel. We are glad to know that you found our hotel charming and that you enjoyed your stay.

We appreciate your suggestion regarding the music on the terrace, and we will take it into account for future improvements. We are always looking for ways to make our guests' experience even more enjoyable.

We look forward to welcoming you back on your next visit to Barcelona.
Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Patrick Daily
Reviewed: 4 months ago (17/05/2025)
Date of experience: 05/2025

Absolutely fantastic

Dear Mr. Patrick Daily,

Thank you very much for sharing your experience with us. We are happy to hear that your stay was absolutely fantastic and that the check-in process was smooth.

We appreciate your positive words about the promptness of our cleaning team and the friendliness of the reception staff. We are delighted that you found our room rates and rooftop bar prices reasonable.

We look forward to welcoming you again on your next visit to Barcelona.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By AS
Reviewed: 4 months ago (17/05/2025)
Date of experience: 05/2025

Etwas in die Jahre gekommen

Sehr geehrter Herr AS,

Wir freuen uns aufrichtig über Ihre Kommentare zu Ihrem letzten Aufenthalt bei uns. Wir freuen uns, dass Sie den Check-in-Prozess problemlos fanden und die Sauberkeit unserer Einrichtungen schätzten.

Wir haben verstanden, dass Sie erwähnt haben, dass das Hotel „etwas in die Jahre gekommen“ sei. Wir sind ständig bestrebt, uns zu verbessern und die Erwartungen unserer Gäste zu übertreffen. Ihr Feedback ist für uns von entscheidender Bedeutung, um Bereiche zu identifizieren, in denen wir uns verbessern können.

Wir freuen uns auch, dass Ihre Gesamterfahrung trotz einiger verbesserungswürdiger Bereiche positiv war. Wir würden uns freuen, Sie wieder begrüßen zu dürfen und daran arbeiten, Ihnen beim nächsten Mal ein noch besseres Erlebnis zu bieten.

Aufrichtig
Manel Lasmarias
Direktor Hcc Regent
By Demi
Reviewed: 4 months ago (15/05/2025)
Date of experience: 05/2025

Proper hotel, vriendelijk, goed ontbijt, goede ligging

Geachte mevrouw Demi,

Hartelijk dank voor het delen van uw vriendelijke opmerkingen over uw verblijf in ons hotel. Wij zijn blij om te horen dat u onze faciliteiten schoon vond en dat u heeft genoten van ons heerlijke ontbijt en de gunstige ligging.

Wij zijn blij dat u de vriendelijke benadering van onze medewerkers en de kwaliteit van onze service positief beoordeelt. Het is fijn om te horen dat u vindt dat ons hotel zijn geld waard is.

Wij stellen uw aanbeveling zeer op prijs en hopen u in de nabije toekomst weer te mogen verwelkomen.

Eerlijk
Manel Lasmarias
Directeur Hcc Regent
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