HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,097 reviews across 7 portals
:
No Public Name
Reviewed: 5 months ago (16/06/2025)
Date of experience: 06/2025

Guter Ausgangspunkt, um Barcelona zu entdecken. Schöne Dachterasse.

Sehr geehrte Frau Annika Dietz,

Wir danken Ihnen herzlich für die Rückmeldung zu Ihrem Aufenthalt in unserem Hotel.

Wir freuen uns sehr, dass Sie unsere Lage als idealen Ausgangspunkt für die Erkundung Barcelonas empfunden und unsere Dachterrasse, einen der beliebtesten Bereiche unserer Gäste, genossen haben.

Wir freuen uns auch über Ihr positives Feedback zum unkomplizierten Check-in, der Sauberkeit, dem Service und dem guten Preis-Leistungs-Verhältnis. Ihre Kommentare sind eine Ermutigung für das gesamte Team und motivieren uns, auch weiterhin daran zu arbeiten, unseren Gästen stets ein angenehmes und komfortables Erlebnis zu bieten.

Wir hoffen, Sie bald wieder begrüßen zu dürfen.

Mit freundlichen Grüßen
Manel Lasmarias
Direktor, Hcc Regente
No Public Name
Reviewed: 6 months ago (13/06/2025)
Date of experience: 06/2025

We enjoyed the stay. It was a great location. The upstairs terrace was a great feature.

Dear Mr. David Lynn Wenger,

We sincerely appreciate your sharing your experience after your stay at our hotel.

We are delighted to hear that you enjoyed your visit and that our location, as well as the rooftop terrace, made your stay special. It is very comforting to know that you found the check-in process easy and that you appreciated the comfort, cleanliness, and service of the room.

We especially appreciate your kind words about the reception staff and their willingness to assist you with various aspects of your stay. Your comments motivate us to continue striving to provide memorable experiences for all our guests.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
No Public Name
Reviewed: 6 months ago (12/06/2025)
Date of experience: 06/2025

Great, thoroughly enjoyed the stay at the hotel, loved the terrace on floor 8, good English spoken, really liked the location. Beds made each day. Would have liked to see a vending machine for chocolate/water. Would recommend and if in Barcelona again, would use you.

Dear Helen Marie Ayre,

We sincerely thank you for sharing your opinion about your stay at our hotel.

We are delighted to know that you thoroughly enjoyed your visit, especially the terrace on the eighth floor, the quality of the service received by our entire team, and the convenience of our location. We are pleased to know that the check-in process was simple and that the staff, including the housekeeping and bar team, contributed to a pleasant experience. Your kind words are extremely motivating to all of us.

We appreciate that you positively rated the daily cleaning and the good price you received for your stay. We have taken note of your suggestion about the possible addition of a hot chocolate and water vending machine; comments like yours help us identify details that can add value to our guests' experience.

We look forward to welcoming you again should you decide to return to Barcelona.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Lauren
Reviewed: 6 months ago (12/06/2025)
Date of experience: 06/2025

Great, location of the hotel was perfect for what we needed. The rooftop bar and pool was a luxury in the middle of the city. Great housekeeping team. Comfortable rooms and beds.

Dear Ms. Lauren,

We sincerely appreciate you sharing your impressions after your stay with us. We are pleased to know that the location of our hotel met your expectations and that you enjoyed both the rooftop bar and the pool, elements that we strive to provide added value for our guests.

We especially appreciate your praise for our housekeeping team, as well as the reception desk, whose services we always strive to provide are friendly and professional. Knowing that you found the rooms comfortable motivates us to maintain our quality standards.

Thank you again for trusting us with your visit to the city and for highlighting the aspects that made your experience more enjoyable.

Sincerely,
Manel Lasmarias
Director, HCC Regente
No Public Name
Reviewed: 6 months ago (11/06/2025)
Date of experience: 06/2025

Good . Air conditioning was poor room did not cool to a good temperature at any point.

Dear Ms. Patricia Ann Elliott Baker,

Thank you for sharing your opinion about your stay at our hotel.

We are pleased to know that your overall experience was positive and that you appreciated aspects such as the cleanliness, location, room, and service received. We are also pleased that you found the check-in process easy and that you found the value for money adequate.

We sincerely regret that the air conditioning in your room did not meet the expected level of comfort during your stay. We appreciate you mentioning this, as your comments help us identify areas for improvement so we can continue to provide a service that meets our guests' expectations.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
No Public Name
Reviewed: 6 months ago (10/06/2025)
Date of experience: 06/2025

Excellent

Dear Ms. Sandra Joy Reeve,

We sincerely appreciate you taking a few minutes to share your thoughts about your stay at our hotel.

It's a real pleasure to know that your experience was excellent and that you highly valued the comfort of the room, the cleanliness, our location, and the service received by our team. We are delighted that the check-in process was easy and that the value for money met your expectations.

Your comments encourage us to continue working every day to offer our guests memorable experiences.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Florencia
Reviewed: 6 months ago (06/06/2025)
Date of experience: 06/2025

Increíble! Tiene una ubicación perfecta y las habitaciones son súper amplias

Estimada Florencia,

Le agradecemos sinceramente su excelente valoración y el tiempo dedicado a compartir su experiencia en nuestro hotel.

Nos alegra saber que ha disfrutado de la ubicación y del espacio de las habitaciones, así como de la facilidad en el proceso de check-in. Es muy gratificante para nosotros saber que cumplimos con sus expectativas en aspectos tan importantes como la limpieza, el servicio y la relación calidad/precio.

Valoramos especialmente su disposición a recomendarnos. Esperamos poder darle la bienvenida nuevamente en su próxima visita a Barcelona.

Atentamente
Manel Lasmarias
Director Hcc Regente
No Public Name
Reviewed: 6 months ago (05/06/2025)
Date of experience: 06/2025

Great location good room with balcony overlooking the street close to shopping and food

Dear Mr. Mark William Smith,

Thank you very much for sharing your opinion about your stay with us.

We are pleased to know that you enjoyed our excellent location, as well as the room with a balcony and the proximity to shopping and dining options. It is a pleasure to know that the check-in process was simple and that the room was clean and ready upon your arrival.

We appreciate your feedback regarding the lack of tea and coffee options in the room. Your comments are invaluable and help us identify opportunities for improvement for future guests.

We look forward to welcoming you back on your next visit to Barcelona.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By kou
Reviewed: 6 months ago (04/06/2025)
Date of experience: 05/2025

The walls were thin and I could hear the snoring from the next room

Dear Mr. Kou,

Thank you for taking the time to share your impressions of your stay. We sincerely appreciate your positive comments about our cleanliness, location, and the warmth of our team; it is a real encouragement to us to know that these aspects met your expectations.

We sincerely apologize for the inconvenience caused by the noise level between rooms. We understand how important rest is and appreciate you bringing this to our attention, as it helps us identify areas where we can improve for future stays.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Asselborn
Reviewed: 6 months ago (04/06/2025)
Date of experience: 06/2025

Es ist ein gutes Hotel in zentraler Lage.

Sehr geehrte Frau Asselborn,

Vielen Dank für Ihre positive Bewertung Ihres letzten Aufenthalts in unserem Hotel.

Wir freuen uns, dass Sie unsere zentrale Lage und den unkomplizierten Check-in so geschätzt haben. Auch die Sauberkeit, der Service und der Zimmerkomfort haben Ihnen gefallen.

Wir freuen uns besonders über Ihre Empfehlung und Ihre Anmerkungen zu unserem Preis-Leistungs-Verhältnis, die uns als Orientierung für weitere Verbesserungen dienen.

Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen
Manel Lasmarias
Direktor, Hcc Regente
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