HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,164 reviews across 6 portals
:
By Sehwan Jeong
Reviewed: 4 years ago (19/07/2022)
Date of experience: 07/2022

I didn't eat anything.
But you charged cost of water.
No matter what you said, it didn't work.
So I had to pay at check-out...

No Public Name
Reviewed: 4 years ago (16/07/2022)
Date of experience: 07/2022

Muy buena y agradable. Fuimos reubicados por la agencia porque en el hotel Sansi( pagado desde hace 1 mes) nos anularon la reserva por oberbooking. Nos ha encantado y repetiremos. Gracias.

No Public Name
Reviewed: 4 years ago (16/07/2022)
Date of experience: 07/2022

Great

By Melanie Villeneuve
Reviewed: 4 years ago (16/07/2022)
Date of experience: 07/2022

Nous avons beaucoup apprécié notre séjour, nous recommandations cet hôtel.

No Public Name
Reviewed: 4 years ago (15/07/2022)
Date of experience: 07/2022

Enjoyed my stay. Looking forward to returning.

By .
Reviewed: 4 years ago (14/07/2022)
Date of experience: 07/2022

.

By Jesus bardaji
Reviewed: 4 years ago (14/07/2022)
Date of experience: 07/2022

9

No Public Name
Reviewed: 4 years ago (13/07/2022)
Date of experience: 07/2022

One of the worst ever.

Please contact me to resolve.

Dear Mr. Campbell.
You made two reservations, one for a double room for single use and another for a superior room with a terrace. Both of them with arrival on 07/11 and departure on 07/12.
We both have the written confirmation of the reservations and the hotel provided you with the rooms you booked.

As for the double bed, we did not in any moment, received a petition for a double bed for the superior room. Also, bear in mind that they are subject to availability upon arrival.
Regarding my denial to speak to you, as far as I know, you only passed once on 07/12 around 2:15 p.m. and I was not at the hotel at that time. Again, in any moment you were denied to speak to me.
Never in my long career as a manager in all the hotels I have been in, have I refused to see any client.

We are not going to proceed to make the return of the prepayment, since we have fulfilled what you reserved.


Sincerely.

Manel lasmarias
Director Hcc Regente
By Orianne Jasselette
Reviewed: 4 years ago (13/07/2022)
Date of experience: 07/2022

Such a lovely stay! Thanks again for your warm welcome!

No Public Name
Reviewed: 4 years ago (12/07/2022)
Date of experience: 07/2022

Ok. Única pega que tenía moqueta
Hotel ubicado y piscina muy bien
Pequeñita pero cuando fuimos no había nadie por lo que muy bien

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