HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,084 reviews across 6 portals
:
By Muriel Vaillancourt
60-69 years
Reviewed: 7 years ago (16/09/2019)
Date of experience: 09/2019

Très belle semaine dans un endroit agréable avec un personnel super sympathique toujours à l'affût de nos demandes.

Thank you very much for your comments Mrs Vaillancourt.

We are really glad that the clients have expended a good time with us.

We always do all our best for our guests to make their stay pleasant.

I will notify your appreciation to all the staff , They will be very proud of your opinion

We look forward to work with you on the future.

Yours sincerely

Silvia Armengol-Manager Hcc Regente.
By W
40-49 years
Reviewed: 7 years ago (16/09/2019)
Date of experience: 09/2019

Guest has not commented on review

Muchisimas gracias por su opinion.
Es un placer saber que su estancia ha sido placentera y que hemos podido ayudarle en todo lo que ha necesitado.
En cuanto a las habitaciones, efectivamente tenemos habitaciones standard que son interiores y habitaciones superiores con vista Rambla o bien con terraza, con un pequeño suplemento sobre la tarifa normal. Estas deben ser reservadas con antelación puesto que la demanda de este tipo de habitaciones es alta debido a las vistas que tienen sobre una de las principales vias de la ciudad, Rambla Catalunya, quizás en una proxima ocasión puede reservar una de ellas si prefiere tener vistas sobre la ciudad.
Lamentamos la incidencia al respecto del pan, pues horneamos tanto pan como bolleria diariamente por lo que no debe haber este tipo de problema. Muchas gracias por su feed back y nos ponemos a trabajar en ello para averiguar que pudo suceder.
Muchas gracias.
Silvia Armengol-Manager Hcc Regente.
No Public Name
50-59 years
Reviewed: 7 years ago (12/09/2019)
Date of experience: 09/2019

Very pleasant stay. Many thanks.

Thank you very much Mr. Godfrey
It ´s a pleasure to know your stay has been satisfactory
We wait for you very soon.
Yours sincerely
Silvia Armengol-Manager Hcc Regente.
No Public Name
50-59 years
Reviewed: 7 years ago (12/09/2019)
Date of experience: 09/2019

Guest has not commented on review

No Public Name
20-29 years
Reviewed: 7 years ago (12/09/2019)
Date of experience: 08/2019

Guest has not commented on review

No Public Name
50-59 years
Reviewed: 7 years ago (12/09/2019)
Date of experience: 09/2019

Guest has not commented on review

By María Inés Almeida
60-69 years
Reviewed: 7 years ago (11/09/2019)
Date of experience: 09/2019

muy buena, el único inconveniente para alguien de mi edad es la escalera principal de entrada, es muy incomodo subir y/o bajar con valijas

Apreciada Sra Almeida
Muchisimas gracias por su opinion. Es un placer saber que hemos estado a la altura de sus expectativas.
Tal y como vió , ciertamente tenemos algunas escaleras de acceso a la zona de recepción, pero por ello ahora disponemos de un botones que ayuda a todos nuestros clientes a entrar con su equipaje así como en todo aquello que puedan necesitar. Lamentamos si quizás coincidió que en el momento que usted lo necesitó no estaba en recepción, lo lamentamos pues de haberlo sabido hubiéramos avisado para que le ayudara de inmediato.
Esperamos entonces volverles a ver en un futuro próximo.
Muchas gracias
Silvia Armengol-Directora Hcc Regente.
No Public Name
20-29 years
Reviewed: 7 years ago (11/09/2019)
Date of experience: 09/2019

Insgesamt waren wir sehr zufrieden mit dem Hotel!

Dear Mrs Wegerbauer
Thank you very much for your nice opinion.
I´m really very sorry about your incident with ants, as you saw immediately the solution to this incident was sought
Yours sincerely
Silvia Armengol-Manager Hcc Regente
By Kapil Behl
60-69 years
Reviewed: 7 years ago (10/09/2019)
Date of experience: 09/2019

Overall we enjoyed our stay at the hotel. Hotel staff was very courteous and was always ready to help.

Thank you very much Mr. Behl
It´s a pleasure to know your stay has been satisfactory
We hope see you again very soon in our hotel.
Yours sincerely
Silvia Armengol-Manager Hcc Regente.
No Public Name
30-39 years
Reviewed: 7 years ago (09/09/2019)
Date of experience: 09/2019

Enjoyed my stay.

Dear Mrs. Ortega
Thank you very much for your time to comment.
We regret your opinion about cleaning because as you can see, our standards in quality of cleaning are very high, I don't know what incidence could have happened so that your opinion has been this.
About breakfast we are very sorry if your staff did any action that was rude to you, as you saw, it is not our way of acting. About pineapple som times we cut it with bark and sometimes not . We try to change our products and change the way of expose it, to give a different image every day.
We have your room located to work about outlets and light. Thank you very much for your opinion.
Thank you very much for all your comments sure will help us to improve.
Yours sincerely
Silvia Armengol-Manager Hcc Regente.
Back to Top CERTIFICATE what's this?