HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,087 reviews across 6 portals
:
No Public Name
20-29 years
Reviewed: 7 years ago (17/07/2019)
Date of experience: 07/2019

Goed, mooi dakterras, verfrissend zwembad, mooie bar, mooie kamers, goede ligging

Thank you very much for your comments Mrs Willemot,

Thank you for choosing Hcc Regente in Barcelona

We are really glad that the clients have expended a good time with us.

We look forward to work with you on the future.

Yours sincerely

Silvia Armengol-Manager Hcc Regente
No Public Name
60-69 years
Reviewed: 7 years ago (17/07/2019)
Date of experience: 07/2019

We had a great stay at HCC REGENTE. Will certainly recommend to others who head to Barcelona on their travels.

Thank you very much for your comments, Mrs Logan I will let them know to our team they will be very proud about it.

We are really glad that the clients have expended a good time with us.

We always do all our best for our guests to make their stay pleasant.

We look forward to work with you on the future.

Yours sincerely

Silvia Armengol-Manager Hcc Regente
No Public Name
70-79 years
Reviewed: 7 years ago (16/07/2019)
Date of experience: 07/2019

easy check in and always willing to help

Dear Mrs. Bruce
Thank you very much for your fantastic opinion.
It´´s a pleasure to know that your stay in our hotel has been satisfactory.
We hope to see you soon in our hotel
Yours Sincerely

Silvia Armengol-Manager Hcc Regente
No Public Name
40-49 years
Reviewed: 7 years ago (16/07/2019)
Date of experience: 07/2019

Guest has not commented on review

By Jim Neil
60-69 years
Reviewed: 7 years ago (15/07/2019)
Date of experience: 07/2019

Faultless from satrt to finish. We would have no hesitation in recomending HCC Regente to others.

No Public Name
60-69 years
Reviewed: 7 years ago (14/07/2019)
Date of experience: 07/2019

Guest has not commented on review

By Edna
60-69 years
Reviewed: 7 years ago (12/07/2019)
Date of experience: 07/2019

Very good. I wish the bar in the lobby would be open more often.

Muchas gracias Edna por su magnífica valoración.
Es un placer saber que su estancia ha sido agradable.
Acerca del horario del bar en el lobby, comentar, que en epoca estival, tenemos el bar de la terraza abierto hasta las 24.00 h. por lo que el bar del lobby, suele tener un horario más limitado.
Muchas gracias y hasta pronto.
Silvia Armengol-Directora Hcc Regente
No Public Name
50-59 years
Reviewed: 7 years ago (12/07/2019)
Date of experience: 07/2019

Guest has not commented on review

By Darshe Birk
60-69 years
Reviewed: 7 years ago (11/07/2019)
Date of experience: 07/2019

Overall, very pleasant. Front desk staff greetings makes people feel welcome and valued as a guest. Housekeeper very pleasant and did excellent job:)

Muchisimas gracias Sr. Bisk por su alta valoración
Un placer saber que su estancia en el hotel ha sido de su agrado.
Transmitiremos sus felicitaciones al staff de recepción y de pisos, estaran muy orgullosos de saber que su trabajo ha sido valorado muy positivamente
En cuanto al problema del taxi, entiendo que se refiere al vigilante de seguridad que tenemos por las noches y que pertenece a una empresa externa, lamentamos el malentendido.
Tomamos nota de todas sus opiniones de mejora y las tendremos sin duda en cuenta para próximas mejoras.
En cuanto a las lláves una lástima no haberlo comunicado en recepción ya que podemos hacer las copias de llaves que nos pidan los clientes, sentimos que no lo hayan comunicado ya que les hubíéramos hecho una copia de inmediato, una lástima.
Esperamos volver a verles muy pronto y nos encanta saber que su estancia en Barcelona ha sido un éxito.
Silvia Armengol-Directora Hcc Regente
No Public Name
30-39 years
Reviewed: 7 years ago (11/07/2019)
Date of experience: 07/2019

Guest has not commented on review

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