HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,086 reviews across 6 portals
:
By Greulich Christine
60-69 years
Reviewed: 7 years ago (20/05/2019)
Date of experience: 05/2019

Séjour extrêmement agréable dans un lieu confortable, bien situé, et un personnel extrêmement serviable, souriant et à l'écoute du client! J'insiste vraiment sur le professionnalisme du personnel !!! J'ai adoré ces vacances !

Gracias Christine
Un placer saber que su estancia en nuestro hotel ha sido confortable.
Transmitire su felicitación a todo el staff, estamos encantados de saber que hemos contribuido a hacer de sus vacaciones un gran recuerdo!
Gracias por su comentario al respecto del desayuno, intentamos variar los productos de forma diaria para que los clientes que estan varios dias en nuestro hotel no repitan las mismas cosas y puedan probar algún producto local y típico de nuestra zona.
Esperamos verle muy pronto de nuevo!
Silvia Armengol-Directora Hcc Regente.
No Public Name
70-79 years
Reviewed: 7 years ago (20/05/2019)
Date of experience: 05/2019

Guest has not commented on review

No Public Name
70-79 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Guest has not commented on review

By Guy Garland
70-79 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Pretty good. The room was clean and functional. I would rate it at 3 STARS.

Apreciado Sr Garland
Muchas gracias por su opinion, transmitiremos a nuestro staff de recepción sus felicitaciones!
Lamentamos que no haya visto el directorio que hay en la habitación donde estan explicados todos los servicios de nuestro hotel así como las cartas de room service, y bar.
Muchas gracias y hasta pronto!!
Silvia Armengol-Directora Hcc Regente
No Public Name
70-79 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Great. Bar tender equally charming.

Thank you very much for your fantastic opinion.
It´´s a pleasure to know your stay in our hotel has been satisfactory.
Thanks again for your e mail it´s greatifying to know that our work is appreciated.
Yours sincerly
Silvia Armengol-Manager Hcc Regente
No Public Name
60-69 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Very nice, would have liked access to roof at night.

Apreciado Sr. Patrick
Muchas gracias por su opinion
Lamentamos no haber superado sus expectativa en cuanto al desayuno.
Nuestro buffet dispone de fruta en piezas de varios tipos , fruta cortada del tiempo de varios tipos ,y fruta en almibar que vamos variando diariamente, por lo que entendemos que hay variedad de posibilidades para que nuestros clientes puedan escoger, no se si se refiere a algo en concreto, por lo que agradeceria nos lo haga saber para poder mejorarlo
En cuanto a los huevos, comentar, que en el chaffing tenemos huevos revueltos, bacon y salchichas pero los huevos y tortillas los hacemos al momento para que tengan una mayor calidad. En las mesas disponemos de menus donde pueden escoger lo que deseen y lo hacemos al momento.
Muchas gracias
Silvia Armengol-Hcc Regente
No Public Name
60-69 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Overall hotel was very good, I would say that the lack of of drink making in room was a let down, I feel a kettle and choice of coffee/Tea making was poor. I have stayed in many hotels around the world and not being able to make a hot drink has never occured before.

Thank you very much for your comments Mr cook.

I will let them know to our team.

We note your comment about bacon.

We have kettles at your disposal but not in the room, i´m sorry for the inconveniences we might caused.

We are really glad that the clients have expended a good time with us.

We always do all our best for our guests to make their stay pleasant.

We look forward to work with you on the future.

Yours sincerely

Silvia Armengol-Manager Hcc Regente.
No Public Name
50-59 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

The hotel and staff made our weekend a big hit , would certainly go back and stay .

Thank you very much for your comments Mrs Robson,

I will let them know to our team.

We are really glad that the clients have expended a good time with us.

We always do all our best for our guests to make their stay pleasant.

We look forward to work with you on the future.

Yours sincerely

Silvia Armengol
Manager Hcc Regente
By Clement McCoy
50-59 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Very good.

Thank you very much for your fantastic opinion Mr. Clement
It´´s a pleasure to know that your stay in our hotel has been satisfactory.
We hope see you soon in a near future.
Yours sincerely
No Public Name
50-59 years
Reviewed: 7 years ago (16/05/2019)
Date of experience: 05/2019

Would stay at the hotel again, everything you want close by. Excellent experience. Thank you

Thank you very much for your opinion
We hope see you very soon in Barcelona again
Yours sincerly
Silvia Armengol-Manager Hcc Regente
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