HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,167 reviews across 6 portals
:
No Public Name
60-69 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Very nice, would have liked access to roof at night.

Apreciado Sr. Patrick
Muchas gracias por su opinion
Lamentamos no haber superado sus expectativa en cuanto al desayuno.
Nuestro buffet dispone de fruta en piezas de varios tipos , fruta cortada del tiempo de varios tipos ,y fruta en almibar que vamos variando diariamente, por lo que entendemos que hay variedad de posibilidades para que nuestros clientes puedan escoger, no se si se refiere a algo en concreto, por lo que agradeceria nos lo haga saber para poder mejorarlo
En cuanto a los huevos, comentar, que en el chaffing tenemos huevos revueltos, bacon y salchichas pero los huevos y tortillas los hacemos al momento para que tengan una mayor calidad. En las mesas disponemos de menus donde pueden escoger lo que deseen y lo hacemos al momento.
Muchas gracias
Silvia Armengol-Hcc Regente
No Public Name
60-69 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Overall hotel was very good, I would say that the lack of of drink making in room was a let down, I feel a kettle and choice of coffee/Tea making was poor. I have stayed in many hotels around the world and not being able to make a hot drink has never occured before.

Thank you very much for your comments Mr cook.

I will let them know to our team.

We note your comment about bacon.

We have kettles at your disposal but not in the room, i´m sorry for the inconveniences we might caused.

We are really glad that the clients have expended a good time with us.

We always do all our best for our guests to make their stay pleasant.

We look forward to work with you on the future.

Yours sincerely

Silvia Armengol-Manager Hcc Regente.
No Public Name
50-59 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

The hotel and staff made our weekend a big hit , would certainly go back and stay .

Thank you very much for your comments Mrs Robson,

I will let them know to our team.

We are really glad that the clients have expended a good time with us.

We always do all our best for our guests to make their stay pleasant.

We look forward to work with you on the future.

Yours sincerely

Silvia Armengol
Manager Hcc Regente
By Clement McCoy
50-59 years
Reviewed: 7 years ago (17/05/2019)
Date of experience: 05/2019

Very good.

Thank you very much for your fantastic opinion Mr. Clement
It´´s a pleasure to know that your stay in our hotel has been satisfactory.
We hope see you soon in a near future.
Yours sincerely
No Public Name
50-59 years
Reviewed: 7 years ago (16/05/2019)
Date of experience: 05/2019

Would stay at the hotel again, everything you want close by. Excellent experience. Thank you

Thank you very much for your opinion
We hope see you very soon in Barcelona again
Yours sincerly
Silvia Armengol-Manager Hcc Regente
No Public Name
50-59 years
Reviewed: 7 years ago (16/05/2019)
Date of experience: 05/2019

Dejligt, rent, flot terrasse på taget, sødt personale. God beliggenhed.

Thank you very much for your opinion!!
Silvia Armengol-Manager Hcc Regente
No Public Name
50-59 years
Reviewed: 7 years ago (15/05/2019)
Date of experience: 05/2019

Nuestra experiencia fue fantástica. Pero hemos de decir que la de nuestros clientes también lo fue.Les damos las gracias a todo el personal del hotel por tanta amabilidad y en especial al personal de recepción. No es fácil gestionar un grupo tan grande y ellos lo hicieron rápida y eficazmente. También les damos encarecidamente las gracias por brindarnos su colaboración en cada una de nuestras solicitudes y siempre fuimos atendidos con una hermosa sonrisa.Mil gracias en nombre de todos y cada uno de nuestros clientes y en el nuestro propio. Viajes Mundinovios

No Public Name
50-59 years
Reviewed: 7 years ago (15/05/2019)
Date of experience: 05/2019

A very enjoyable stay

Thank you very much for your fantastic opinion.
It´´s a pleasure to know that your stay in our hotel has been satisfactory.
We hope to see you soon in our hotel
Yours Sincerely
Silvia Armengol-Manager Hcc Regente
No Public Name
50-59 years
Reviewed: 7 years ago (15/05/2019)
Date of experience: 05/2019

Our stay was great. The bed was a little to hard for my husband. and we would have preferred to have been offered a room with a walk in shower.

Apreciada Sra Lorraine
Muchisimas gracias por su opinion.
Nos complace saber que su estancia en Hcc Regente ha sido de su agrado
Lamentamos las inconveniencias acerca de su estancia en el bar, pero precisamente lo hacemos por la seguridad de nuestros clientes, queremos que toda persona sea atendida sin excepción y tenga asimismo sensación de seguridad en el hotel. Lamentamos si la importunamos.
Esperamos verla pronto por Barcelona
Atentamente
Silvia Armengol-Directora Hcc Regente
By Robert Hooton
40-49 years
Reviewed: 7 years ago (15/05/2019)
Date of experience: 05/2019

Loved the stay.Dissapointed that roof bar not open as this was appealing when booking

Thank you very much for your fantastic opinion.It´´s a pleasure to know your stay in our hotel has been satisfactory.
We hope to see you soon in our hotel.
Thanks again for your e mail it´s greatifying to know that our work is appreciated.
Yours sincerly
Silvia Armengol-Manager Hcc Regente
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