HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 4,892 reviews across 7 portals
:
No Public Name
Reviewed: 2 weeks ago (19/05/2025)
Date of experience: 05/2025

Really lovely hotel. The only thing I would change is the music on the terrace. Maybe something Spanish or with a beat.

Dear Mr. Aaron Thomas Chamberlain,

Thank you very much for taking the time to share your experience at our hotel. We are glad to know that you found our hotel charming and that you enjoyed your stay.

We appreciate your suggestion regarding the music on the terrace, and we will take it into account for future improvements. We are always looking for ways to make our guests' experience even more enjoyable.

We look forward to welcoming you back on your next visit to Barcelona.
Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Patrick Daily
Reviewed: 3 weeks ago (17/05/2025)
Date of experience: 05/2025

Absolutely fantastic

Dear Mr. Patrick Daily,

Thank you very much for sharing your experience with us. We are happy to hear that your stay was absolutely fantastic and that the check-in process was smooth.

We appreciate your positive words about the promptness of our cleaning team and the friendliness of the reception staff. We are delighted that you found our room rates and rooftop bar prices reasonable.

We look forward to welcoming you again on your next visit to Barcelona.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By AS
Reviewed: 3 weeks ago (17/05/2025)
Date of experience: 05/2025

Etwas in die Jahre gekommen

Sehr geehrter Herr AS,

Wir freuen uns aufrichtig über Ihre Kommentare zu Ihrem letzten Aufenthalt bei uns. Wir freuen uns, dass Sie den Check-in-Prozess problemlos fanden und die Sauberkeit unserer Einrichtungen schätzten.

Wir haben verstanden, dass Sie erwähnt haben, dass das Hotel „etwas in die Jahre gekommen“ sei. Wir sind ständig bestrebt, uns zu verbessern und die Erwartungen unserer Gäste zu übertreffen. Ihr Feedback ist für uns von entscheidender Bedeutung, um Bereiche zu identifizieren, in denen wir uns verbessern können.

Wir freuen uns auch, dass Ihre Gesamterfahrung trotz einiger verbesserungswürdiger Bereiche positiv war. Wir würden uns freuen, Sie wieder begrüßen zu dürfen und daran arbeiten, Ihnen beim nächsten Mal ein noch besseres Erlebnis zu bieten.

Aufrichtig
Manel Lasmarias
Direktor Hcc Regent
By Demi
Reviewed: 3 weeks ago (15/05/2025)
Date of experience: 05/2025

Proper hotel, vriendelijk, goed ontbijt, goede ligging

Geachte mevrouw Demi,

Hartelijk dank voor het delen van uw vriendelijke opmerkingen over uw verblijf in ons hotel. Wij zijn blij om te horen dat u onze faciliteiten schoon vond en dat u heeft genoten van ons heerlijke ontbijt en de gunstige ligging.

Wij zijn blij dat u de vriendelijke benadering van onze medewerkers en de kwaliteit van onze service positief beoordeelt. Het is fijn om te horen dat u vindt dat ons hotel zijn geld waard is.

Wij stellen uw aanbeveling zeer op prijs en hopen u in de nabije toekomst weer te mogen verwelkomen.

Eerlijk
Manel Lasmarias
Directeur Hcc Regent
By Paul Jurd
Reviewed: 3 weeks ago (14/05/2025)
Date of experience: 05/2025

Very good

Dear Mr. Paul Jurd,

Thank you very much for sharing your opinion about your stay at our hotel. We are pleased to know that, overall, your experience was very good.

We appreciate your positive feedback about our location and the service of our team. These are key aspects for us, and we are delighted that they met your expectations.

We look forward to welcoming you again on your next visit to Barcelona.
Sincerely
Manel Lasmarias
Director Hcc Regente
By jomontana
Reviewed: 3 weeks ago (13/05/2025)
Date of experience: 05/2025

Hôtel bien situé

Cher Monsieur Jomontana,

Merci d'avoir partagé votre expérience avec nous. Nous sommes heureux de savoir que vous avez apprécié l'emplacement de notre hôtel, ainsi que la propreté et le service fourni par notre équipe.

Nous regrettons sincèrement que le bruit et les portes des chambres aient affecté votre séjour. Nous apprécions grandement vos commentaires, car ils nous aident à améliorer continuellement nos services et nos installations.

Nous sommes impatients de vous accueillir à nouveau et de vous offrir une expérience encore plus agréable.

cordialement

Manel Lasmarias
Director Hcc Regente
No Public Name
Reviewed: 3 weeks ago (13/05/2025)
Date of experience: 05/2025

Posizione ottima

Gentile Sig. Roberto Angelo Baviero,

Grazie mille per aver condiviso il tuo commento. Siamo lieti che abbiate apprezzato la nostra fantastica posizione e che abbiate trovato semplice la procedura di check-in.

Siamo lieti che abbiate valutato positivamente anche la pulizia e il servizio offerto, nonché il rapporto qualità-prezzo durante il vostro soggiorno.

Ci auguriamo di accogliervi nuovamente all'HCC Regente in futuro.

Sinceramente
Manel Lasmarias
Direttore Hcc Regent
No Public Name
Reviewed: 3 weeks ago (12/05/2025)
Date of experience: 05/2025

Nice stay

Dear Mr. Kenneth Jack Bloch,

Thank you for sharing your opinion about your stay at our hotel. We are glad to know that you enjoyed your visit and that you found our reception staff helpful and courteous.

We are delighted that you positively rated the location, cleanliness, service, and room quality. Your recognition is very valuable to us.

We hope to have the pleasure of welcoming you again in the future.

Sincerely,
Manel Lasmarias
Director, HCC Regente
By Nicola Jurd
Reviewed: 3 weeks ago (12/05/2025)
Date of experience: 05/2025

Lovely hotel

Dear Ms. Nicola Jurd,

Thank you very much for your kind words and for sharing your experience with us. We are glad to know you enjoyed your stay at our hotel.

We appreciate your positive comments about our location and the service provided by our team. These aspects are fundamental to us, and we are pleased to know we met your expectations.

We look forward to welcoming you again on your next visit to Barcelona.
Sincerely
Manel Lasmarias
Director Hcc Regente
By stergios plisiotis
Reviewed: 3 weeks ago (12/05/2025)
Date of experience: 05/2025

somehow satisfied. room noise and amenities needs to be improved.

Dear Mr. Stergios Plisiotis,

Thank you for sharing your feedback with us. We regret to hear that the noise in the room and the amenities did not fully meet your expectations. We greatly value your comments, as they help us identify areas where we can improve to provide a better experience for our guests.

We are pleased to know that you found the location and cleanliness adequate. Your satisfaction is important to us, and we will work diligently to improve in the areas highlighted.

We appreciate your honesty and look forward to providing you with a more satisfactory experience in the future.
Sincerely
Manel Lasmarias
Director HCC Regente
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