HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,085 reviews across 6 portals
:
No Public Name
Reviewed: 6 months ago (15/09/2025)
Date of experience: 09/2025

Excellent

Dear Mr. Murray,

We sincerely appreciate your sharing your experience after your stay at our hotel.

We are delighted to know that both the central location and the quality of the services offered contributed so positively to your visit. Knowing that the discreet attention of our housekeeping staff met your expectations and that the comfort of the room was to your liking is especially gratifying to us.

We deeply value your excellent ratings on key aspects such as the check-in process, cleanliness, service, and value for money. Your comments motivate us to continue working every day to offer memorable experiences to those who choose us.

Manel Lasmarias - Director, Hcc Regente
By Juan Manuel
Reviewed: 6 months ago (15/09/2025)
Date of experience: 09/2025

Muy satisfactoria, un encanto de hotel y muy familiar , habitación de diez, trato de todo el personal desde el día de entrada hasta la salida exquisito, desayuno excelente y muy bien situado.

Apreciado Sr. Juan Manuel,

Le agradecemos sinceramente que haya dedicado su tiempo a compartir una valoración tan positiva sobre su estancia en nuestro hotel.

Nos complace saber que ha disfrutado de una experiencia tan satisfactoria y que tanto el ambiente acogedor del establecimiento como la comodidad de la habitación cumplieron plenamente con sus expectativas. Es especialmente gratificante recibir sus amables palabras hacia el trato recibido por parte de todo nuestro equipo y saber que el proceso de check-in resultó sencillo y agradable para usted.

Apreciamos mucho su reconocimiento al desayuno y a la ubicación del hotel, así como sus excelentes valoraciones acerca de la limpieza, el servicio y la relación calidad/precio. Su disposición a recomendarnos nos motiva a seguir esforzándonos cada día para ofrecer la mejor experiencia posible a quienes nos eligen.

Manel Lasmarias -Director Hcc Regente
By Andrzej
Reviewed: 6 months ago (13/09/2025)
Date of experience: 09/2025

Hotel bardzo fajny obsługa miła i pomocna czysto fajny widok z tarasu. Lokalizacja bardzo dobra niedaleko do metra i autobusu.

Szanowny Panie Andrzeju,

Dziękujemy za poświęcenie czasu na podzielenie się opinią na temat pobytu w naszym hotelu.

Cieszymy się, że docenili Państwo obsługę naszego zespołu, czystość i przyjemną atmosferę naszego hotelu. Cieszymy się również, że bliskość komunikacji miejskiej ułatwiła Państwu dojazd, a widoki z naszego tarasu spełniły Państwa oczekiwania.

Szczególnie cenimy sobie pozytywne opinie dotyczące takich aspektów jak zameldowanie, pokój, czystość, lokalizacja i obsługa, ponieważ odzwierciedlają one nasze codzienne zaangażowanie w zadowolenie gości. Doceniamy również Państwa ocenę stosunku jakości do ceny, która motywuje nas do dalszego doskonalenia.

Jeszcze raz dziękujemy za opinię i z niecierpliwością czekamy na Państwa ponowne powitanie.
Manel Lasmarias - Dyrektor, Hcc Regente
By Ceri-ann Davenport
Reviewed: 6 months ago (12/09/2025)
Date of experience: 09/2025

Fantastic. Hotel is a great value for money. Very clean and beautiful hotel with lovely staff who greet on arrival and if leaving for the day. Hotel staff in the rooftop bar were very friendly and attentive to everyone. The views from the rooftop bar are stunning and the ideal place for a drink to wind down after a lovely day sightseeing.

Dear Ms. Ceri-ann Davenport,

We sincerely appreciate the time you took to share your experience after your stay at our hotel.

We are delighted to hear that you found it to be an excellent value and that both the cleanliness and aesthetics of the hotel contributed positively to your overall impression. Our team is proud to know that the friendly service and welcome offered by our staff, both at reception and at the rooftop bar, were highlights of your visit.

We are also delighted that you enjoyed the stunning views from the terrace and that the attention of our team there added value to your stay, providing you with the ideal place to relax after a day of sightseeing. We are particularly pleased to know that the hotel's central location made it easy to access multiple attractions.

Your excellent ratings on key aspects such as the room, service, cleanliness, and check-in process motivate us to continue working every day to continue offering memorable experiences to those who choose us.

Sincerely,
Manel Lasmarias
Director, HCC Regente
No Public Name
Reviewed: 6 months ago (12/09/2025)
Date of experience: 09/2025

Lo mejor del hotel es el servicio y la ubicación, aunque el resto de los aspectos están muy cerca.

Estimado Anibal,

Le agradecemos sinceramente el tiempo que ha dedicado a compartir su valoración sobre su estancia en nuestro hotel.

Nos complace saber que el servicio ofrecido por nuestro equipo y la ubicación del establecimiento han sido los aspectos más destacados para usted. Es muy gratificante conocer que estas características han contribuido de forma especial a su experiencia.

Apreciamos asimismo sus comentarios positivos sobre el proceso de check-in, la limpieza, la habitación y la relación calidad/precio. Sus altas puntuaciones y su disposición a recomendarnos nos motivan a seguir trabajando cada día para brindar un servicio de calidad a quienes nos eligen.

Atentamente
Manel Lasmarias
Director Hcc Regente
No Public Name
Reviewed: 6 months ago (11/09/2025)
Date of experience: 09/2025

Great central location. Our room was sun facing on 7th floor with balcony & it got very hot in there. The air conditioner wasn’t that good. Need more than a dial. It would be good to know actual temperature in room. .

Dear guest,

We sincerely thank you for sharing your experience after your stay at our hotel.

We are pleased to know that the central location, the comfort of the room, and the attention provided during the check-in process positively contributed to your visit. We especially value your comments regarding the service received at both the bar and reception, as well as the service and cleanliness of our facilities.

We have taken note of your comments regarding the room temperature, sun exposure, and the operation of the air conditioning. We regret that they were not entirely satisfactory and appreciate your letting us know, as comments like yours help us identify areas that require improvement to ensure maximum comfort for our guests.

We are pleased to know that the personalized and friendly service of the staff during breakfast left such a positive impression on your stay. For us, cordiality and a willingness to help are our priority, and we are glad that you experienced this warmth in the service.

Your high rating and suggestions motivate us to continue improving every day to always offer memorable experiences to those who choose us.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
By Daniela Castro
Reviewed: 6 months ago (10/09/2025)
Date of experience: 09/2025

Hotel muito bom, bem localizado. Me ajudaram a resolver meu problema de esquecimento de pertences no cofre prontamente. Super recomendo

Estimada Señora Daniela Castro,

Agradecemos profundamente por compartilhar sua experiência tão positiva em nosso hotel.

É muito gratificante saber que nossa localização foi conveniente para a sua estadia e que nossa equipe conseguiu auxiliá-la prontamente com o esquecimento de seus pertences. Prezar pela tranquilidade e segurança dos nossos hóspedes é sempre uma prioridade.

Ficamos igualmente felizes ao perceber que áreas como o check-in, a limpeza, o conforto do quarto e o atendimento foram valorizadas. Sua recomendação é motivo de grande alegria para toda a nossa equipe e serve de incentivo para continuarmos oferecendo o melhor serviço possível.

Esperamos poder recebê-la novamente para mais uma experiência agradável no futuro.

Atentamente
Manel Lasmarias
Director Hcc Regente
By Gary Harvey
Reviewed: 6 months ago (10/09/2025)
Date of experience: 09/2025

Fantastic love the hotel

Dear Mr. Gary Harvey,

We sincerely appreciate your sharing your experience after your stay at our hotel.

We are delighted to hear that you enjoyed a fantastic visit and that the comfort of the room, the location, and the cleanliness contributed so positively to your satisfaction. It is especially gratifying for us to receive your praise for the treatment received by our team, as kindness and courtesy are fundamental values in our service.

We greatly value your excellent reviews on key aspects such as the easy check-in process, the service, and the value for money. Your words motivate us to continue working every day to offer memorable experiences to those who choose us.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
No Public Name
Reviewed: 6 months ago (09/09/2025)
Date of experience: 09/2025

Overall very good. Roof top terrace with the splash pool was an excellent addition. Staff very friendly. Would stay again but would specify a room with a view. However this did not impact too much on our stay as our visit was primarily for the motogp event.

Dear guest,

We sincerely thank you for sharing your experience after your stay at our hotel.

We are delighted to know that the rooftop terrace and pool were an added value that made your visit even more special, and that the friendliness of our staff positively contributed to your stay. We are also pleased to know that the check-in process was simple and that the location, cleanliness, and service received met your expectations during your visit for the MotoGP event.

We appreciate your comment about the room and understand the importance of having a pleasant view. We value your comment, as it helps us continue to improve and make future stays even more satisfactory.

Your ratings and your desire to stay with us again motivate us to work every day to offer memorable experiences to those who choose us.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
No Public Name
Reviewed: 6 months ago (09/09/2025)
Date of experience: 09/2025

Amazing hotel in a lovely location. Really enjoyed the rooftop terrace.



Dear Alisqn,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are delighted to know that the location and atmosphere of our facilities contributed so positively to your visit, and that you especially enjoyed the rooftop terrace, a space designed to offer pleasant moments in the heart of the city.

We greatly appreciate your high ratings on key aspects such as the room, cleanliness, location, service, and value for money. Comments like yours motivate us to continue working every day to offer memorable experiences to those who choose us.

Sincerely,
Manel Lasmarias
Director, Hcc Regente
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