HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,315 reviews across 6 portals
:
No Public Name
Reviewed: 2 months ago (20/08/2026)
Date of experience: 08/2026

Guest has not commented on review

Cher client,

Nous vous remercions sincèrement d'avoir partagé vos commentaires suite à votre séjour dans notre hôtel.

Nous sommes ravis d'apprendre que vous avez apprécié le confort et la propreté de votre chambre, la qualité du service et l'emplacement de notre établissement en ville. Nous sommes particulièrement heureux de savoir que la climatisation a contribué à votre confort durant votre séjour.

Nous regrettons toutefois que la vue depuis votre chambre n'ait pas été à la hauteur de vos attentes. Vos commentaires sont très importants pour nous et nous en tiendrons compte afin d'améliorer constamment l'expérience que nous offrons à nos clients.

Cordialement,

Neus Muñío - Directeur, HCC Regente
By Aboobucker Ariff
Reviewed: 2 months ago (19/08/2026)
Date of experience: 08/2026

Not happy with room

Dear Ms. Aboobucker Ariff,

We sincerely appreciate you sharing your experience following your stay at our hotel.

We are deeply sorry that the room assigned to you did not meet your expectations. We greatly appreciate your feedback, as it helps us identify areas where we need to focus our efforts to continue improving the quality of our service.

We are pleased to hear that the check-in process was straightforward and that, despite your overall experience, you found the location and the service you received from our team to be positive. Your comments regarding value for money will be taken into account in our ongoing review process.

Thank you again for your honesty and for helping us focus our efforts on providing a better experience for our guests.

Sincerely,
Neus Muñío - HCC Regente Management
No Public Name
Reviewed: 2 months ago (18/08/2026)
Date of experience: 08/2026

Staff professional
Location is great
Room nice and clean

Dear Guest,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are delighted to know that the professionalism of our team, the prime location, and the cleanliness and comfort of the room contributed to a satisfactory visit. Receiving such positive feedback on the check-in process, the quality of service, and the location is a source of great satisfaction for our entire team.

We also appreciate your comments on the comfort of the room and the value for money, as your feedback helps us to continue improving every day.

Thank you for your trust and for recommending us to family and friends. Your opinion is essential for us to continue offering positive experiences to those who choose us.

Sincerely,
Neus Muñío - Management Hcc Regente
No Public Name
Reviewed: 2 months ago (18/08/2026)
Date of experience: 08/2026

Algemene ervaring was heel goed , alleen jammer dat als iemand naar de toilet ging je dat steeds hoort en het was best gehorig in de ochtend

Dear Guest,

Thank you for sharing your experience after your stay at our hotel.

We are pleased to hear that, overall, your impression was very positive and that you particularly appreciated the comfort of the room, the cleanliness, the location, and the service you received from our team. The fact that your check-in was easy and that you felt the value for money was good encourages us to continue working in the same direction.

We have taken note of your comment regarding the soundproofing and apologize for any inconvenience caused by the noise at certain times of the day. Your feedback helps us identify areas where we can continue to improve in order to offer an even more satisfying experience to our guests.

Sincerely,
Neus Muñío - Management Hcc Regente
No Public Name
Reviewed: 2 months ago (17/08/2026)
Date of experience: 08/2026

Ogólnie ok, raczej mocne 3 gwiazdki. Plus za lokalizację, klimatyzację, dwie windy. Łóżka wygodne. Cieszy lodówka w pokoju. Jedzenie przyzwoite, wystarczające. Szkoda, że basen w sezonie otwarty tylko 11-19. W tym czasie raczej się zwiedza niż siedzi w hotelu. Marzyliśmy o zanurzeniu się ok 10 lub po powrocie z wycieczek. Niestety, nie mieliśmy okazji skorzystać. Bardzo miłe panie ze staff.

Dear Guest,

Thank you for sharing your experience at our hotel.

We are pleased that you appreciated our location, the room amenities, such as the refrigerator and comfortable beds, as well as the air conditioning and elevators. We also appreciate the friendliness of our staff and the ease of check-in.

We have taken note of your comments regarding our pool hours, as they are important for us to improve our services.

We regret that the price of your reservation through an agency was higher than if you had booked directly with the hotel. We completely understand and appreciate you letting us know.

We also appreciate your comments on the value for money and cleanliness, aspects that we are constantly improving to ensure your satisfaction in the future.

Sincerely,
Neus Muñío - Director, HCC Regente

By Gwen Harrington
Reviewed: 2 months ago (12/08/2026)
Date of experience: 08/2026

Enjoyed our stay. Great location.

Dear Ms. Harrington,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are delighted to hear that you enjoyed the location and had a pleasant stay. Your positive feedback regarding the cleanliness, the ease of the check-in process, and the attentiveness of our team is especially gratifying.

We also value your comments about the room and the value for money, as they help us continue to improve and offer increasingly comprehensive experiences to our guests.

Thank you for your trust and for recommending our hotel to family and friends. Your opinion is very important to us.

Sincerely,
Neus Muñío - Management HCC Regente
By Suzanne Sheridan/Peter Morgan
Reviewed: 2 months ago (12/08/2026)
Date of experience: 08/2026

We had the best time in Barcelona and the great location, knowledgable friendly staff and hotel facilities (bag lift, pool, dining) made our experience amazing! Thank you

Dear Ms. Suzanne Sheridan,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are delighted to hear that you enjoyed Barcelona and that both the hotel's prime location and facilities contributed to making your stay so special. We are pleased to know that you were able to take advantage of services such as the luggage lift, the swimming pool, and the dining room, and that everything met your expectations.

We especially appreciate your kind words about the professionalism and friendliness of our team, as well as the ease and efficiency of the check-in process. Furthermore, it is gratifying to know that the service you received at reception and the value for money were excellent, and that you found the area so appealing due to its variety of shops, bars, and restaurants.

Comments like yours motivate us every day to continue offering memorable experiences to those who choose us.

Sincerely,
Neus Muñío - Management, HCC Regente
No Public Name
Reviewed: 2 months ago (11/08/2026)
Date of experience: 08/2026

Très bien dans l’ensemble, le personnel est gentil et accueillant.

Cher client,

Nous vous remercions sincèrement d'avoir partagé votre expérience dans notre hôtel.

Nous sommes ravis d'apprendre que votre séjour vous a globalement donné satisfaction et que vous avez souligné la gentillesse et l'accueil chaleureux de notre personnel. Nous accordons une importance particulière à vos commentaires concernant l'emplacement, la facilité d'enregistrement, la propreté et le rapport qualité-prix, car ces aspects sont primordiaux pour notre équipe.

Nous vous remercions d'avoir pris quelques minutes pour évaluer votre séjour. Vos commentaires nous encouragent à continuer de nous efforcer d'offrir un service de qualité à tous nos clients.

Cordialement,

Neus Muñío - Directeur, HCC Regente
No Public Name
Reviewed: 2 months ago (10/08/2026)
Date of experience: 08/2026

Rezeption war immer besetzt.
Sehr nettes Personal.
Immer hilfsbereit.
Alles sehr sauber.
Komme gerne wieder.

Sehr geehrter Gast,

vielen Dank für Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel.

Wir freuen uns sehr, dass Sie die Aufmerksamkeit und Freundlichkeit unseres Teams, die ständige Präsenz an der Rezeption und die prompte Bearbeitung Ihrer Anfragen geschätzt haben. Besonders freut es uns, dass der Check-in so reibungslos verlief und Sie die Sauberkeit und den Komfort Ihres Zimmers während Ihres Aufenthalts genossen haben.

Wir sind stolz darauf, dass unsere Serviceleistungen, wie die Bereitstellung sauberer Handtücher und die pünktliche Lieferung bestellter Artikel, zu einem angenehmen und komfortablen Aufenthalt beigetragen haben. Ihre freundlichen Worte motivieren uns, uns weiterhin für das Wohlbefinden unserer Gäste einzusetzen.

Wir freuen uns, dass Sie wiederkommen und unser Hotel weiterempfehlen möchten. Ihre Kommentare bestärken uns in unserem Bestreben, uns kontinuierlich zu verbessern, um allen unseren Gästen einen exzellenten Aufenthalt zu bieten.

Mit freundlichen Grüßen,
Neus Muñío – Direktor, HCC Regente

...
By Stefano
Reviewed: 2 months ago (05/08/2026)
Date of experience: 08/2026

🔝 a Barcellona

Gentile Sig. Stefano,

La ringraziamo sinceramente per aver dedicato qualche minuto a condividere la sua eccellente recensione dopo il suo soggiorno presso il nostro hotel.

Siamo lieti di apprendere che la sua esperienza a Barcellona sia stata così positiva e che abbia apprezzato la professionalità e la cordialità del nostro team, nonché il comfort della camera, la posizione e la pulizia delle nostre strutture. È per noi motivo di grande soddisfazione ricevere commenti così positivi sul nostro servizio e sul rapporto qualità-prezzo.

Le sue parole ci motivano a continuare a lavorare con entusiasmo e impegno per offrire a tutti i nostri ospiti esperienze memorabili ad ogni visita.

Cordiali saluti,
Neus Muñío - Direzione, HCC Regente
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