HCC REGENTE hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 5,315 reviews across 6 portals
:
By Doortje
Reviewed: 2 months ago (02/08/2026)
Date of experience: 08/2026

Good

Dear Ms. Doortje,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are delighted to hear that you rated aspects such as the room, location, ease of check-in, and the service you received from our team very positively, as these are fundamental aspects for us.

We also appreciate your comments regarding cleanliness and have taken note of your perception of the value for money. Your opinion is very valuable and helps us continue working to offer an even more satisfying experience to those who choose us.

Thank you again for your trust and for taking the time to share your feedback.

Sincerely,
Neus Muñío - Management Hcc Regente
No Public Name
Reviewed: 2 months ago (01/08/2026)
Date of experience: 07/2026

Va benissimo

Gentile Ospite,

Apprezziamo sinceramente il suo feedback.

Siamo lieti di sapere che il suo soggiorno le sia piaciuto e che la procedura di check-in sia stata semplice. Il suo riscontro positivo in merito alla pulizia e al servizio ci motiva a continuare a impegnarci per offrire esperienze sempre soddisfacenti.

Apprezziamo inoltre i suoi commenti sulla camera, la posizione e il rapporto qualità-prezzo, che terremo in considerazione per migliorare ulteriormente i nostri servizi.

Grazie mille per averci consigliato e per la fiducia che ha riposto nel nostro team.

Cordiali saluti,
Neus Muñío - Direttore, HCC Regente
No Public Name
Reviewed: 2 months ago (01/08/2026)
Date of experience: 07/2026

We had a fantastic stay, overall a very good hotel in a fabulous location . Scenery spectacular from roof terrace.

Dear Guest,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are delighted to hear that you enjoyed your visit, particularly the excellent location and panoramic views from the terrace, as well as the ease of check-in and the cleanliness of the facilities. It is gratifying for our team to know that these aspects contributed to a satisfying stay.

We especially appreciate your suggestions regarding the availability of meal service after midnight and the option of having tea or coffee in your room. Your feedback is invaluable and helps us identify opportunities for improvement so we can offer a more complete experience to our guests.

Thank you again for your comments and for your trust in us. Your opinion encourages us to continue striving to exceed the expectations of those who choose us.

Sincerely,
Neus Muñío - Management Hcc Regente
No Public Name
Reviewed: 2 months ago (28/07/2026)
Date of experience: 07/2026

It was great thanks. Very nice staff. The ventilation system needs a bit of work…hard to get cool air and a fresh bathroom. A few more umbrellas on the pool deck would have allowed us to sit up there.

Dear Guest,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are delighted to hear that your visit was enjoyable and that the friendliness of our team contributed positively to your experience. We also especially appreciate your excellent reviews of the room, cleanliness, location, service quality, and value for money, as well as the ease of the check-in process.

Furthermore, we are grateful that you shared your feedback regarding the ventilation system and the bathroom, as well as your suggestion to provide more umbrellas on the pool terrace. Comments like yours help us identify areas for improvement so we can continue to enhance the guest experience.

Thank you also for your recommendation and for the trust you have placed in our establishment.

Sincerely,
Neus Muñío - Manager, HCC Regente
By Dimitris
Reviewed: 2 months ago (28/07/2026)
Date of experience: 07/2026

The staff was very friendly.

Dear Mr. Dimitris,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are delighted to know that the friendliness and professionalism of our team were among the highlights of your visit, and that your check-in experience was practical and straightforward. It is a great source of satisfaction for us to receive positive feedback, as it encourages us to continue striving to offer attentive and personalized service to all our guests.

We especially appreciate your excellent ratings in areas such as cleanliness, location, service quality, and value for money. We also appreciate your feedback on the room and your willingness to recommend us, which reinforce our ongoing commitment to improvement and personalized service.

Your trust and kind words motivate us to continue working to provide increasingly satisfying stays for our guests.

Sincerely,
Neus Muñío - Management, HCC Regente
No Public Name
Reviewed: 3 months ago (27/07/2026)
Date of experience: 07/2026

Discreto

Gentile Ospite,

Apprezziamo sinceramente il suo feedback dopo il soggiorno presso il nostro hotel.

Siamo lieti di sapere che il servizio offerto dal nostro team, caratterizzato da cordialità e disponibilità, sia stato il punto forte della sua esperienza. Sapere che il nostro personale le ha lasciato un'impressione positiva è per noi molto importante.

Apprezziamo inoltre i suoi commenti sulla camera e sulla pulizia, così come gli altri feedback che ci ha fornito. Le sue osservazioni ci permettono di individuare aree di miglioramento e di continuare a lavorare per soddisfare le aspettative di coloro che ci scelgono.

Grazie mille per averci aiutato a migliorare ogni giorno.

Cordiali saluti,
Neus Muñío - Direzione, HCC Regente
By John Michael Long
Reviewed: 3 months ago (17/07/2026)
Date of experience: 07/2026

All was well. The front desk people - particularly the guy - were so friendly and helpful.

Dear Mr. John,

We sincerely appreciate you sharing your experience after your stay at our hotel.

We are delighted to hear that your visit was enjoyable and that the friendliness and helpfulness of the reception team, especially the attention you received, contributed positively to your stay. Our team is proud to know that you felt welcome and valued from the moment you arrived.

We especially appreciate your excellent ratings in key areas such as cleanliness, location, service quality, and value for money. We are also pleased that the check-in process was easy and that the room met your expectations.

Thank you also for recommending us. Comments like yours motivate us to continue striving every day to offer memorable experiences to those who choose us.

Sincerely,
Neus Muñío - Director, HCC Regente
By Enrique
Reviewed: 3 months ago (16/07/2026)
Date of experience: 07/2026

Aceptable

Apreciado Sr. Enrique,

Le agradecemos sinceramente que haya dedicado su tiempo a compartir su valoración sobre su estancia en nuestro hotel.

Nos complace saber que aspectos como la ubicación, la limpieza y el servicio han sido de su agrado, y que el proceso de check-in le resultó sencillo. Valoramos su puntuación positiva en relación a estos aspectos, que consideramos fundamentales para garantizar el bienestar de nuestros huéspedes.

Asimismo, tomamos nota de su comentario comparando la relación calidad-precio con otro de los establecimientos HCC. Sus observaciones nos permiten identificar áreas de mejora y seguir trabajando para que su experiencia sea cada vez más satisfactoria.

Apreciamos su confianza y esperamos tener la oportunidad de recibirle nuevamente en su próxima visita a la ciudad.

Atentamente,
Neus Muñío - Dirección Hcc Regente.
By Márcia Neto
Reviewed: 8 months ago (08/02/2026)
Date of experience: 08/2023

Foi ótimo!

Prezada Márcia,

Muito obrigado por compartilhar sua excelente experiência após sua estadia em nosso hotel.

É uma grande satisfação saber que você apreciou tanto sua visita e que valorizou aspectos importantes como o conforto do quarto, a limpeza, a localização central e a atenção de nossa equipe.

Agradecemos especialmente sua recomendação e ficamos muito felizes em saber que o processo de check-in foi fácil para você. Comentários como o seu nos motivam diariamente a manter a qualidade e o cuidado que oferecemos em nossos serviços.

Atenciosamente,

Neus Muñío
Diretor, HCC
By Márcia Salomão
Reviewed: 12 months ago (22/10/2025)
Date of experience: 10/2025

Foi bom devido a localização e por causa de alguns funcionários mas não gostei do café da manhã e achei o quarto apertado para 3 pessoas.

Prezada Sra. Márcia Salomão,

Muito obrigado por compartilhar sua experiência conosco após sua estadia no hotel.

Ficamos felizes em saber que a localização e a atenção de alguns de nossos funcionários contribuíram positivamente para sua visita, pois nos esforçamos para oferecer um ambiente acolhedor e um serviço atencioso. Ficamos felizes que tenha achado o processo de check-in fácil e que tenha apreciado a limpeza e a boa relação custo-benefício.

Por outro lado, lamentamos que o café da manhã e o tamanho do quarto para três pessoas não tenham atendido totalmente às suas expectativas. Sua opinião é muito valiosa para nós e a levaremos em consideração para continuar aprimorando tanto a variedade do café da manhã quanto o conforto de nossos quartos.

Agradecemos sinceramente sua recomendação e esperamos recebê-lo novamente em sua próxima visita.

Atenciosamente,
Neus Muñío - Diretor, Hcc Regente
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