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Public Reviews Score
88%

"Très satisfait"

Basé sur 6.938 avis sur 8 portail(s)
:
Pas de nom public
Commenté: il y a 5 mois (29/10/2025)
Date d'expérience: 10/2025

Hotel is good

Dear Guest,

We sincerely thank you for sharing your experience with us.

We are pleased to hear that your overall assessment of the hotel was positive and that aspects such as room comfort, cleanliness, and value contributed to a satisfactory stay.

We especially appreciate your high ratings for the ease of check-in and our location, as well as your willingness to recommend us to others. Your feedback on the service and the various aspects of your visit helps us to continue improving every day.

Kind regards,

Pilar Aguilera
Manager HCC St. Moritz
De Benoit Jobin
Commenté: il y a 6 mois (16/10/2025)
Date d'expérience: 10/2025

meilleur hotel

Dear Guest,

We sincerely thank you for sharing your experience with us.

We are delighted to hear that you consider our hotel one of the best and that your stay was so enjoyable. We especially appreciate your excellent ratings in such important areas as room comfort, cleanliness, service, location, and value.

We also appreciate your positive feedback on the ease of the check-in process and the trust you place in us by recommending us. Reviews like yours encourage us to keep working hard every day.

We hope to see you again soon.

Kind regards,

Pilar Aguilera
Manager HCC St. Moritz
De Francesco Sola
Commenté: il y a 6 mois (12/10/2025)
Date d'expérience: 10/2025

Molto buono!

Grazie mille per la valutazione.

Speriamo di rivedervi presto.

Cordiali saluti,

Pilar Aguilera
Direttore HCC St. Moritz.
De hnff
Commenté: il y a 6 mois (09/10/2025)
Date d'expérience: 10/2025

the position is very good, the same fopr the staff, very kind and professional. the room didn't reflect a 4stars S level at all.

Dear Madam,

We sincerely thank you for sharing your experience with us after your stay.

We are pleased to know that both the hotel's location and the friendliness and professionalism of our team contributed positively to your visit, and that the check-in process was smooth. We especially value your comments about the service received and the surroundings.

We deeply regret that the room did not meet your expectations or the standard you expected for a hotel of our category. We also take note of your perception of the value for money, as well as your experience compared to other establishments in Barcelona. Your comments help us identify important areas for further improvement.

We also appreciate your feedback on the cleanliness and service provided during your stay.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
Pas de nom public
Commenté: il y a 6 mois (08/10/2025)
Date d'expérience: 10/2025

Excellent.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to know that your stay was completely satisfactory and that aspects such as room comfort, cleanliness, service, hotel location, and value for money met your expectations. We especially appreciate your mention of the ease of the check-in process and your willingness to recommend us.

Comments like yours motivate us to continue working every day to offer the best possible service to our guests.

We look forward to seeing you again.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
De Donna Finucane
Commenté: il y a 6 mois (07/10/2025)
Date d'expérience: 10/2025

Great location. Service excellent. Breakfast could be improved. I felt welcomed.

Dear Madam,

We sincerely thank you for sharing your experience after your stay with us.

We are pleased to know that the hotel's excellent location and the service received positively contributed to your visit, and that you felt welcomed from the very beginning. We also especially appreciate your high ratings for aspects such as the ease of check-in, cleanliness, and value for money.

We appreciate your suggestion regarding breakfast, as your comments help us identify opportunities for improvement and continue working.

We look forward to welcoming you again in the future.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz
De Khaled
Commenté: il y a 6 mois (06/10/2025)
Date d'expérience: 10/2025

…

Dear Sir,

Thank you for sharing your review with us.

We appreciate the time you took to rate various aspects of your stay, such as the ease of the check-in process, cleanliness, location, and service. Your ratings help us identify areas where we can continue to improve to offer a more complete experience to all our guests.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz

Pas de nom public
Commenté: il y a 6 mois (03/10/2025)
Date d'expérience: 09/2025

Very pleasant

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was very pleasant and that aspects such as the ease of the check-in process, the hotel's location, and the cleanliness of our facilities contributed positively to your satisfaction.

We especially appreciate your high ratings for room comfort, quality of service, and value for money. Comments like yours motivate us to continue working hard every day.

We look forward to welcoming you again.


Best regards,

Pilar Aguilera,
Manager HCC St. Moritz
Pas de nom public
Commenté: il y a 6 mois (02/10/2025)
Date d'expérience: 10/2025

Satisfaisante et agréable

Cher client,

Nous vous remercions sincèrement d'avoir partagé votre avis sur votre expérience dans notre hôtel.

Nous sommes ravis de savoir que votre séjour a été satisfaisant et agréable. Nous sommes très heureux de savoir que vous avez trouvé la chambre confortable et spacieuse pour trois personnes.

Nous apprécions que vous ayez souligné la proximité de l'hôtel avec des sites emblématiques, la simplicité de l'enregistrement et vos commentaires positifs concernant la propreté, le service et le rapport qualité-prix.

Votre avis nous encourage à poursuivre nos efforts.

Au plaisir de vous revoir.

Cordialement,

Pilar Aguilera
Directrice du HCC St. Moritz

Pas de nom public
Commenté: il y a 6 mois (29/09/2025)
Date d'expérience: 09/2025

Service OK

Sehr geehrter Gast,

Wir freuen uns sehr über Ihre Bewertung und Ihre Kommentare nach Ihrem Aufenthalt in unserem Hotel.

Wir freuen uns, dass Aspekte wie das Zimmer, die Sauberkeit, der Check-in-Prozess und unsere Lage zu Ihrem angenehmen Aufenthalt beigetragen haben. Auch Ihre allgemeine Wahrnehmung des Preis-Leistungs-Verhältnisses schätzen wir sehr.

Ihr Feedback zu unserem Service ist für uns sehr wertvoll, da es uns ermöglicht, Verbesserungsmöglichkeiten zu erkennen.

Vielen Dank für Ihr Vertrauen.

Mit freundlichen Grüßen,

Pilar Aguilera
Manager HCC St. Moritz
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