HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,875 reviews across 8 portals
:
By Olga montolio
Reviewed: 8 months ago (26/05/2025)
Date of experience: 05/2025

Short stay but comfortable staff very friendly and helpful

Dear Madam,

We sincerely thank you for sharing your experience with us.

We are pleased to know that you enjoyed a comfortable stay and that the friendliness and helpfulness of our staff contributed favorably to your visit. It is a pleasure to know that the check-in process, the room, and other aspects of the hotel, including the location, cleanliness, service, and value for money, met your expectations.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 8 months ago (26/05/2025)
Date of experience: 05/2025

Sehr freundliches und hilfsbereites Personal, sehr zentrale Lage, umfangreiches Frühstücksbuffet.

Sehr geehrte Damen und Herren,

Vielen Dank für Ihre hervorragende Bewertung und Ihre positiven Kommentare zu Ihrem Aufenthalt in unserem Hotel.

Wir freuen uns, dass Sie die Freundlichkeit und Aufmerksamkeit unseres Personals sowie unsere zentrale Lage mit guter Anbindung an die wichtigsten Sehenswürdigkeiten der Stadt schätzen. Ihre Kommentare zur Vielfalt unseres Frühstücksbuffets motivieren uns, weiterhin hart daran zu arbeiten, unseren Gästen ein umfassendes Erlebnis zu bieten.

Wir freuen uns besonders über Ihre positive Meinung zum unkomplizierten Check-in, zur Sauberkeit, zum Service und zum hervorragenden Preis-Leistungs-Verhältnis. Ihre Kommentare helfen uns, unseren Service täglich zu verbessern.

Wir freuen uns darauf, Sie bald begrüßen zu dürfen.

Mit freundlichen Grüßen

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 8 months ago (26/05/2025)
Date of experience: 05/2025

soggiorno indicato per lavoro, personale disponibile e cortese.

Gentile Signora,

La ringraziamo sinceramente per aver condiviso la sua esperienza dopo il soggiorno presso il nostro hotel.

Siamo lieti di sapere che ha trovato la nostra struttura adatta al suo viaggio di lavoro e che ha apprezzato la cortesia e la disponibilità del personale.

Apprezziamo in particolare i suoi commenti sul comfort, la posizione e la facilità di accesso, nonché le sue valutazioni sulla camera, la pulizia e il servizio.

Non vediamo l'ora di darle nuovamente il benvenuto.

Cordiali saluti,

Pilar Aguilera
Direttore HCC St. Moritz
No Public Name
Reviewed: 8 months ago (26/05/2025)
Date of experience: 05/2025

buena

Apreciado cliente,

Muchísimas gracias por su valoración y comentarios.

Esperamos volver a verle pronto.

Saludos cordiales,

Pilar Aguilera
Directora HCC St. Moritz
By Crystal Robinson
Reviewed: 8 months ago (23/05/2025)
Date of experience: 05/2025

Great location.

Dear Madam,

We sincerely appreciate you sharing your experience with us.

We are delighted to hear that our location was one of the highlights of your stay. We also appreciate that you found the check-in process simple and that the room, cleanliness, and the service provided by our team met your expectations.

Your feedback on the service and value for money is very helpful in helping us continue to improve.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 8 months ago (23/05/2025)
Date of experience: 05/2025

Todo fue como lo esperábamos, excelente ubicación y muuy variado el desayuno

Estimada Señora,

Le agradecemos sinceramente que comparta su experiencia en nuestro hotel y nos complace saber que cumplimos con sus expectativas.

Nos complace especialmente que haya elogiado nuestra ubicación y la variedad de nuestro desayuno, así como la facilidad para registrarse y el resto de los servicios ofrecidos.

Sus comentarios positivos sobre la limpieza, el servicio y la calidad nos motivan a seguir mejorando cada día.

Esperamos volver a verle.

Atentamente,

Pilar Aguilera
Directora HCC St. Moritz
No Public Name
Reviewed: 8 months ago (22/05/2025)
Date of experience: 05/2025

Warm welcome from the staff, very quick to get the keys. Room is okay although the floor is in linoleum which could be replaced. Quite hotel in vibrant city. Only issue was to get a taxi, although those were booked in advance. But this is more related to taxi companies not respecting appointment, than the hotel itself. The hotel staff was really helpful in that context. Overall good experience.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to hear that you felt welcomed by our team and that the speedy check-in process positively contributed to your stay. We especially appreciate your recognition of the attention provided by our staff, particularly regarding the taxi service situation, which we regret was a difficulty beyond the hotel's control.

We have noted your comment regarding the room flooring and appreciate your mentioning it, as your observations allow us to identify potential improvements. It is gratifying to know that you found the hotel quiet and that you enjoyed the good value for money, as well as the cleanliness and service provided.

We appreciate you also sharing your feedback about the room and the overall experience, as your opinions help us continue to work.

We look forward to seeing you again.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
No Public Name
Reviewed: 8 months ago (21/05/2025)
Date of experience: 05/2025

Comfortable however please note that the shower in room 304 always leaked a lot of water on the floor even though we were careful. Perhaps shower door needs better sealing.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay was comfortable and that the excellent location, cleanliness, and comfort of the room contributed positively to your visit. We especially value your comments regarding the ease of check-in and your satisfaction with the service and value for money.

We apologize for the inconvenience caused by the water leak in your room's shower and appreciate your detailed communication. We have noted your comment regarding the possible need to improve the door seal.

We look forward to welcoming you again in the future.

Best regards,

Pilar Aguilera,
Manager, HCC St. Moritz.
By Bauer
Reviewed: 8 months ago (19/05/2025)
Date of experience: 05/2025

Gut

Sehr geehrter Herr,

Vielen Dank, dass Sie Ihre Erfahrungen in unserem Hotel mit uns geteilt haben.

Wir freuen uns, dass Sie unsere zentrale Lage positiv bewertet haben und der Check-in problemlos verlief. Auch Ihre Kommentare zu Zimmer, Sauberkeit, Service und Preis-Leistungs-Verhältnis sind uns sehr wichtig.

Ihre Meinung motiviert uns, Ihnen auch weiterhin qualitativ hochwertigen Service zu bieten.

Wir freuen uns auf ein Wiedersehen.

Mit freundlichen Grüßen,

Pilar Aguilera,
Manager HCC St. Moritz.
By Jani
Reviewed: 8 months ago (18/05/2025)
Date of experience: 05/2025

Hyvä

Hyvä herra,

Arvostamme vilpittömästi arvosteluasi ja vaikutelmiasi vierailustasi.

Olemme iloisia kuullessamme, että sinulla oli kaiken kaikkiaan positiivinen kokemus ja että pidit esimerkiksi sijaintia, siisteyttä ja sisäänkirjautumisprosessia tyydyttävinä.

Olemme ottaneet huomioon kommenttisi hinta-laatusuhteesta ja oleskelusi hinnasta. Arvostamme jokaista ehdotusta, sillä se auttaa meitä parantamaan palveluitamme edelleen.

Ystävällisin terveisin,

Pilar Aguilera,
Manager HCC St. Moritz.
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