HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,858 reviews across 8 portals
:
By sedef
Reviewed: 4 months ago (31/03/2025)
Date of experience: 03/2025

Overall, it was good.

Dear Madam,

Thank you for sharing your experience with us. We are glad to know that, overall, your stay was good and that you liked the location of our hotel.

We appreciate the ratings you provided regarding the room, cleanliness, and service. Your comments are important to us as they help us identify areas for improvement.

We hope to have the opportunity to welcome you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 4 months ago (30/03/2025)
Date of experience: 03/2025

.

Apreciado cliente,

Muchísimas gracias por su valoración.

Esperamos volver a verle pronto.

Saludos cordiales,

Pilar Aguilera
Directora HCC St. Moritz
No Public Name
Reviewed: 4 months ago (28/03/2025)
Date of experience: 03/2025

旅行中快適に過ごすことができた。

拝啓、

あなたの体験を私たちと共有するために時間を割いていただきありがとうございます。ご旅行中に快適なご滞在をお楽しみいただけたとのこと、大変嬉しく思っております。

当ホテルの立地が便利で、カタルーニャ広場へ簡単にアクセスでき、ボケリア市場へも歩いてすぐの距離にあるとご好評いただき、大変嬉しく思っております。

清潔さとサービスに関して肯定的な評価をいただき感謝いたします。引き続き努力してまいります。

今後またお越しいただける機会がございましたら幸いです。

敬具、

Pilar Aguilera
Manager HCC St. Moritz
No Public Name
Reviewed: 4 months ago (26/03/2025)
Date of experience: 03/2025

Placer!

Apreciado cliente,

Muchísimas gracias por su inmejorable valoración.

Será un placer volver a darle la bienvenida.

Saludos cordiales,

Pilar Aguilera
Directora HCC St. Moritz
By Raquel
Reviewed: 4 months ago (25/03/2025)
Date of experience: 03/2025

Muy bien

Apreciada clienta,

Muchísimas gracias por su máxima puntuación

Será un privilegio volver a verle pronto.

Saludos cordiales,

Pilar Aguilera
Directora HCC St. Moritz
By Q. Sanders
Reviewed: 4 months ago (24/03/2025)
Date of experience: 03/2025

Overall great experience. I wish there were more channels in English that were available to view on the TV.

Dear Madam,

Thank you for sharing your experience with us. We are pleased to know that, overall, you had a pleasant stay.

We appreciate your comment regarding the availability of English channels on the television. Your feedback is valuable to us and helps us improve.

We hope to have the pleasure of welcoming you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Robert Darnell
Reviewed: 4 months ago (21/03/2025)
Date of experience: 03/2025

Great breakfast. Staff was very kind and helpful. Location was excellent.

Dear Sir,

Thank you very much for sharing your experience with us.

We are glad to know that you enjoyed breakfast and that our staff was friendly and helpful during your stay. We are also delighted that the location was excellent for your needs.

We regret that your experience in the room was not entirely satisfactory. We appreciate your feedback, as it helps us identify areas where we can improve to offer a more pleasant stay for our guests in the future.

We look forward to the opportunity to welcome you again.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Giddens
Reviewed: 4 months ago (20/03/2025)
Date of experience: 03/2025

Fine, except for the comments above

Dear Sir,

Thank you for sharing your experience with us. We value your feedback and apologize for any aspect that did not meet your expectations.

We are pleased to know that the cleanliness, service, and value for money met your expectations and that you found our location convenient.

We appreciate your feedback and are committed to continuing to improve to offer you a better experience in the future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By Hakdan Dadaylı
Reviewed: 4 months ago (20/03/2025)
Date of experience: 03/2025

In every aspect, we highly recommend St. Moritz. Thank you for everything.

Dear Sir,

Thank you very much for sharing your positive experience with us. We are delighted to know that you found your stay at HCC St. Moritz completely satisfactory in every way and that you highly recommend it.

We are especially pleased that the check-in process, the room, the location, the cleanliness, the service, and the value for money met your expectations.

We look forward to welcoming you again in the near future.

Best regards,

Pilar Aguilera
Manager HCC St. Moritz
By mountpeak
Reviewed: 4 months ago (19/03/2025)
Date of experience: 03/2025

ホテルスタッフさんの方々は親切で対応が良かった。飛行機の到着が午前中で、12時にチェクインさせてもらった点が良かった。
全体的に良かったと思いますしホテルの立地が街の中心にありデパートを始め、観光名所を
徒歩で回れるので友人には薦めたいと思います。

拝啓、

あなたの体験を共有していただき、誠にありがとうございます。当ホテルのスタッフが親切で、チームがお客様の正午 12 時のチェックインをスムーズに進めることができて嬉しく思っております。

当ホテルは市内中心部に位置しており、アントニ・ガウディの作品や近隣の観光スポットを徒歩で散策するのに最適なロケーションです。ご満足いただけたようで嬉しく思います。友人へのお勧めは、私たちにとって大きな褒め言葉です。

お客様のお部屋に関するフィードバックに感謝し、今後もお客様とすべてのゲストの皆様にさらにご満足いただける体験を提供できるよう、サービスの向上に努めてまいります。

敬具、

Saludos cordiales,

Pilar Aguilera.
Manager HCC St. Moritz
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