HCC ST. MORITZ hotel logohotel logo
Public Reviews Score
88%

"Very satisfied"

Based on 6,879 reviews across 8 portals
:
By Dörfler
Reviewed: 8 months ago (17/05/2025)
Date of experience: 05/2025

Wir waren mit allen Dingen die das Hotel geboten hat
sehr zufrieden.

Sehr geehrter Herr,

Wir danken Ihnen herzlich für Ihre hervorragende Bewertung Ihres Aufenthalts in unserem Hotel.

Wir freuen uns sehr, dass Sie mit allen Dienstleistungen und Annehmlichkeiten während Ihres Aufenthalts rundum zufrieden waren. Besonders freuen wir uns über Ihr Lob für den Komfort des Zimmers, die Sauberkeit und unser Team, das uns besonders am Herzen liegt.

Wir freuen uns, dass die zentrale und dennoch ruhige Lage des Hotels sowie die hervorragende Anbindung an die Stadt Ihren Aufenthalt so angenehm gemacht haben. Wir freuen uns auch über Ihr Lob für das gute Preis-Leistungs-Verhältnis, das wir für ein rundum gelungenes Erlebnis unserer Gäste als unerlässlich erachten.

Vielen Dank für Ihre Weiterempfehlung und Ihr Vertrauen in uns.

Mit freundlichen Grüßen,

Pilar Aguilera,
Manager HCC St. Moritz.
No Public Name
Reviewed: 8 months ago (17/05/2025)
Date of experience: 05/2025

This is our second time staying at this hotel and both times we had a wonderful experience and would not hesitate to come back next time we visit Barcelona

Dear guest,

We sincerely appreciate your sharing your experience with us.

We are delighted to know that you have chosen our hotel on more than one occasion and that both stays have been so satisfactory. Knowing that you would stay with us again on your next visit to Barcelona is, without a doubt, one of the greatest rewards for our team.

Furthermore, we especially value your positive comments about the ease of check-in, as well as the location, room comfort, cleanliness, service, and value for money. Your ratings motivate us to continue improving day after day.

We hope to see you again.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
No Public Name
Reviewed: 8 months ago (17/05/2025)
Date of experience: 05/2025

Satisfactoria

Apreciado cliente,

Muchísimas gracias por su valoración y comentarios.

Nos complace saber que su experiencia fue satisfactoria y que la relación calidad/precio, así como el proceso de check-in y los diferentes aspectos del hotel, estuvieron a la altura de sus expectativas.

Esperamos volver a verle pronto.

Saludos cordiales,

Pilar Aguilera.
Directora HCC St. Moritz.
No Public Name
Reviewed: 8 months ago (16/05/2025)
Date of experience: 05/2025

Loved the whole week we were there.
The front desk staff were excellent in helping us

Dear guest,

We sincerely thank you for sharing your experience with us.

We are delighted to know that you thoroughly enjoyed your week at our hotel and that the attention and assistance of our reception team were particularly noteworthy during your stay. It is very gratifying for us to know that the hotel's location, ease of check-in, cleanliness, and value for money contributed positively to your visit.

We also appreciate your feedback on the room and service received, as well as your comments regarding your package reservation. Feedback like yours motivates us to continue improving.

We look forward to seeing you again.

Best regards,

Pilar Aguilera,
Manager, HCC St. Moritz.
No Public Name
Reviewed: 8 months ago (15/05/2025)
Date of experience: 05/2025

It was a great visit. Even though it was short stay, the check in was smooth however, the front desk agent after checking out was kind of rude in asking her where the bathroom is? the room was nice and the breakfast was diverse.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that your stay, although brief, was pleasant, and that the ease of the check-in process, the comfort of the room, and the variety of the breakfast contributed positively to your visit. We especially value your comments about the cleanliness and location, as well as your ratings on other aspects of the hotel.

We sincerely regret the impression you received when requesting information about the bathroom upon checkout. We have taken note of your comment to review and reinforce the cordiality of our team's service.

We appreciate you taking the time to share your impressions, as they help us improve.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
By Alex
Reviewed: 8 months ago (15/05/2025)
Date of experience: 05/2025

Very nice place to stay

Dear Sir,

We sincerely thank you for sharing your experience with us.

We are pleased to know that you enjoyed your stay and that you highly valued the comfort of the room, the cleanliness, the location, and the service you received. We also especially appreciate your mention of the ease of the check-in process and your complete satisfaction with the value for money.

Your excellent reviews motivate us to continue working hard.

We hope to see you again.

Best regards,

Pilar Aguilera,
Manager HCC St. Moritz.
By Lisa
Reviewed: 8 months ago (15/05/2025)
Date of experience: 05/2025

sauberes, modernes Hotel in toller Lage

Sehr geehrte Frau,

Wir danken Ihnen sehr für Ihren Aufenthalt in unserem Hotel.

Wir freuen uns, dass Sie die Sauberkeit, das moderne Design unserer Räumlichkeiten und insbesondere die hervorragende Lage, um die Stadt und ihre wichtigsten Sehenswürdigkeiten zu erkunden, zu schätzen wissen. Wir freuen uns, dass der Check-in unkompliziert verlief und das Zimmer Ihren Erwartungen entsprach.

Wir freuen uns besonders, dass Ihnen die Preise unserer Cocktails im Vergleich zu anderen Lokalen in der Umgebung gefallen haben. Ihre Kommentare zum Service und zum Preis-Leistungs-Verhältnis helfen uns, uns weiter zu verbessern und unseren Gästen ein noch umfassenderes Erlebnis zu bieten.

Wir danken Ihnen für Ihr Vertrauen und freuen uns, Sie bei zukünftigen Besuchen in der Stadt wieder begrüßen zu dürfen.

Mit freundlichen Grüßen,

Pilar Aguilera,
Manager HCC St. Moritz.
By M.Wolf
Reviewed: 8 months ago (15/05/2025)
Date of experience: 05/2025

Soweit ok, bis auf die angegebenen Missstände im Bad!

Sehr geehrte Damen und Herren,

Wir freuen uns über Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel.

Wir freuen uns, dass Ihnen die zentrale Lage und die gute Anbindung an öffentliche Verkehrsmittel und verschiedene Sehenswürdigkeiten gefallen haben. Auch der unkomplizierte Check-in und die Sauberkeit und der Service haben Ihren Erwartungen entsprochen.

Wir bedauern jedoch die Unannehmlichkeiten im Badezimmer. Wir haben Ihre Anmerkungen zur Kenntnis genommen, da sie für uns von entscheidender Bedeutung sind, um die Qualität unserer Einrichtungen und Dienstleistungen weiter zu verbessern.

Wir danken Ihnen sehr für Ihr Vertrauen und Ihre Kommentare.

Wir freuen uns auf ein Wiedersehen.

Mit freundlichen Grüßen,

Pilar Aguilera,
Manager HCC St. Moritz.
By Jeremy Greenwood
Reviewed: 8 months ago (15/05/2025)
Date of experience: 05/2025

Great location and staff, clean and welcoming. Will return.

Dear Sir,

We sincerely appreciate your sharing your experience with us.

We are pleased to know that our location and the attentiveness of our team positively contributed to your stay, as did the cleanliness and welcoming atmosphere you experienced during your visit. We are equally pleased that you found the check-in process easy and that the room comfort, level of service, and value for money met your expectations.

We especially appreciate your intention to return and your kind reviews, which motivate us to continue working.

We hope to see you again.

Best regards,

Pilar Aguilera
Manager HCC St Moritz
No Public Name
Reviewed: 8 months ago (14/05/2025)
Date of experience: 05/2025

Great stay, location excellent. Cleanliness of the rooms was exceptional as was the staff, as was breakfast. Only thing was for some reason the week we stayed, rooms in Barcelona were really expensive compared to other weeks.

Dear guest,

We sincerely thank you for sharing your experience with us.

We are pleased to know that you enjoyed an excellent stay and that the location and cleanliness of the rooms met your expectations. We are also happy to know that the hospitality received from our team and the breakfast contributed positively to your visit. We especially value your positive comments about the ease of the check-in process and your willingness to recommend us.

We appreciate your feedback regarding the room rates during your week-long stay in Barcelona. We take your comments into account, as they help us identify areas for improvement.

We look forward to welcoming you again in the future.

Best regards,

Pilar Aguilera
Manager HCC St Moritz
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